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MCE Insurance Reviews

4.0 Rating 5,332 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,332 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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exceptional service, very helpful and friendly!
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Posted 7 years ago
Has always provided me with the cheapest offers with some benefits that you would normally expect for the price. Very nice customer service. Hope to remain a loyal customer for the foreseeable future.
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Posted 7 years ago
Renewed 7 weeks before renewal at motorcycle live and no documents. Phoned up 4 times to get correct documents. Wrong post code then wrong date had to explain to 4 different people to get it right.
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Posted 7 years ago
Hello It's been long time I register my bike with you ,but until now I did not received any documentation. Only one link which doesn't work. Please can you send me my documents? Thank you Peter Kormuth
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Posted 7 years ago
Listened to what I needed and came up with a very competitive quote after 2 other companies couldn't help me.
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Posted 7 years ago
fast efficient competitive
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Posted 7 years ago
Called to arrange a switch over of bikes on my policy, had a quick and easy call and even got a refund!!
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Posted 7 years ago
iv been with mce now for a year in that time iv had an accident which was not my fault. I contacted mce and at first where very good and helpful as time went on they have been dragging there heals they have lost documents iv had to send them several times and its been 11 months and I'm still no further with my claim I will never go with mce again because of there poor customer service and time it has taken so far
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Posted 7 years ago
10 January 2017 My cbf 125 is broken down in camberwell, london. Called mce breakdown and they said first it takes 1 hour for a driver to be there. Called after one hour they said it takes half an hour more. Called 3rd time they said it takes another half an hour. Now i am still standing in a freezing cold weather on a road and still waiting for someone to come. Such a poor service, worthless recovery, never recommend to anyone for MCE insurance.
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Posted 7 years ago
I would have given 5 stars, but the fact that i have to; firstly remember that my insurance has run out (or take your reminder and find a moment to call, which by your opening times means at work), and secondly find that I have to give ALL my details AGAIN (in front of boss and colleagues). Any chance of me considering taking more insurance is removed by being forced into contact !? Your representatives are always polite, and willing to help, which does make it a lot easier. But having to find time in our busy work lives, means I will be seriously considering changing suppliers to someone who automatically re-insures me.
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Posted 7 years ago
Quick and efficient and a very reasonable price. Hope it stays that way
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Posted 7 years ago
I got a very good value deal for my 3 motorcycles.
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Posted 7 years ago
good price
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Posted 7 years ago
Overall competitive cost after price match. Limitations associated with bike to be in garage at all times whilst at home (even to put the kettle on) seem extremely stringent but acceptable.
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Posted 7 years ago
Prompt service. Friendly advisors.
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Posted 7 years ago
my renewable price by phone was utterly pathetic. a poor salesman (yes salesman) told me £366. ffs he must be thick to think anyone would pay that. however online (money supermarket) only £142. this was acceptable of course. more training was required with this guy.
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Posted 7 years ago
MCE Insurance made my very happy because the price was the cheapest I could find and the extra's that I usually have where in the quote.Excellent service and friendly communication.
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Posted 7 years ago
Came on the stand at the NEC show and was promised a great deal and true to your word you did and it was a great saving from my previous insurance company.
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Posted 7 years ago
Great price easy transaction
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Posted 7 years ago
You took notice of my comments and adjusted the premium to suit my needs.
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Posted 7 years ago
MCE Insurance is rated 4.0 based on 5,332 reviews