MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,332 Reviews

73 %

of reviewers recommend MCE Insurance

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4.0

Based on 5,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 5 star review on 28th March 2023

Muhammad Tanveer Malik

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Third year with MCE, Haven't found any where cheaper, very easy to use and renew my policy”

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Posted 3 years ago

“Good so far no complaints at present”

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Posted 3 years ago

“Very easy to use it”

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Posted 3 years ago

“Bennetts were charging me double what MCE were charging, easy switch.”

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Posted 3 years ago

“Cheap and very easy to set policy up, highly recommended.”

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Posted 3 years ago

“During COVID year. With all the restrictions on all travel. They still bumped my up premium by 15%..... First call. Polite young lady told me take it or leave it basically. Second call (my fault for not doing my usual price comparison in advance). Best they could do was "increase" my mileage allowance (while travel I still restricted) and added pillion....which I definitely did not want. Oh! Renewing does not mean your policy terms and conditions seamless carry over. You are still on probationary period of 10 days BEFORE your full coverage is in place. I had to get him to confirm this with me.......did not believe it the first time That is a first for me. And the last with MCE unfortunately. Loyalty goes out the window when you feel let down. I will not make the same mistake on next renewal.”

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Posted 3 years ago

“First class service. very polite staff very helpful really can't say anymore 10/10.👍🙂”

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Posted 3 years ago

“Customer service is good!”

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Posted 3 years ago

“Changed my current MCE policy Triumph T100 to a Triumph T120 My insurance is due for renewal on 31st May 2021, so 41 days cover required and I've been charged £65. I'm 60 and I've been with MCE for a while, never claimed. Won't be renewing at the end of May”

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Posted 3 years ago

“They ripped me off”

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Posted 3 years ago

“what a bunch of Dickheads con artists, they charged me for a mistake that they made ! pay a higher premium and for the better company because you will end up paying more with these dickheads in the long run anyways and the customer service is shoddy requested a call back they said 72 hours they never called me back. AVOID AT ALL COSTS”

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Posted 3 years ago

“Appalling service, got my policy wrong and want to charge me extra to correct it even though they have a recorded phone call where they were informed of the correct details when the policy was taken out, they've even admitted the correct details were given.”

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Posted 3 years ago

“Best price I got quoted for the year by a mile away and easy to proceed thankyou MCE”

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Posted 3 years ago

“Execellent service, very easy to manouvare through the website”

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Posted 3 years ago

“THE WORST COMPANY IVE EVER DEALT WITH. PAYMENT DUE ON THE 11TH OF EACH MONTH. CALLED ON THE 11TH THEN TOLD OWE EXTRA £30 FOR LATE FEES. ABSOLUTE RIP OFF. CAN'T WAIT FOR INSURANCE TO END. PLEASE LOOK FOR A BETTER COMPANY....”

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Posted 3 years ago

“Not happy that i ended up with my bike not being insured. Then being told to renew on line. I used to get a phone call and i renewed over the phone. Then, when simeone knocked me off my bike the just oassed me on to another compaany to sort it who were garbage! Just like all the other companies now im afraid.”

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Posted 3 years ago

“Lady on phone was fantastic ,easy Conversation , ,clear , cheap price .... best insurance phone call I have had ever .”

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Posted 3 years ago

“There is nothing right about that company. I insured with them as they were the cheapest but I regret it. Won’t do it agin. Customer service is unacceptable. They don’t know the details of policies and are slow and incredibly rude. I tried to add rider to my policy and it took 50 min to find out that I have to pay extra and they couldn’t tell me how much? Go figure. I also asked for quote for another bike and based on that I went to purchase the bike to find out they misquoted me by 3k. I am not joking they gave me quote lower by three thousand pounds - they made mistake.”

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Posted 3 years ago

“chap on phone was clear and helpful and easy to deal with”

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Posted 3 years ago

“Good quality service”

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Posted 3 years ago

MCE Insurance is rated 4.0 based on 5,332 reviews