MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,335 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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4.0

Based on 5,335 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 5 star review on 28th March 2023

Muhammad Tanveer Malik

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have been with MCE.for several years,I was notified my renewal was due completed new application on line and got a competitive quote but needed to speak to a sales person to verify a change to policy,unable to through by telephone after trying for a total of over two hours I gave up called another broker got all sorted and paid for within twenty minutes.This is appalling,another customer lost.”

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Posted 4 years ago

“Not so happy, 2 years NBC, less than 1000 miles per year but premium higher than last year or equal to”

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Posted 4 years ago

“Answered telephone within minutes, more than £100 cheaper than nearest competitor.”

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Posted 4 years ago

“good easy renewal online, great price inc extras, that others charge for.”

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Posted 4 years ago

“top quote! seamless application,I would highly recommend your services.”

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Posted 4 years ago

“Did my quote .on way to buy the bike .and got a good competitive quote .Well done guys”

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Posted 4 years ago

“Really straightforward & much better quote than renewing with my previous insurance”

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Posted 4 years ago

“Easy renewal on web site good price well pleased.”

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Posted 4 years ago

“The website was not working and no due to service problems and no notification was placed the home page and it took several attempts to get insured finally I telephoned to complete the transaction”

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Posted 4 years ago

“Website very straight forward but couldn’t complete transaction as site being updated. Did get ref no. for quote and phone call dealt with problem efficiently and courteously.”

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Posted 4 years ago

“Quick easy website to obtain a quote, thanks”

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Posted 4 years ago

“Very easy online renewal and quotation system. Fast and reliable.”

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Posted 4 years ago

“Very easy to use there website, cheapest quote by far , would highly recommend”

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Posted 4 years ago

“Really competitive quote, documents arrived in minutes. Would have given a 5 star if I could have got through on the phone and spoken to a broker. Tried twice, waited 20 mins each time and gave up.”

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Posted 4 years ago

“Excellent service easy to do online price of insurance very good”

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Posted 4 years ago

“Tried to renew on-line but, after quite some time getting and filling in all the details required (why oh why couldn't most of the data fields have been pre-populated given that this was a renewal rather than a new quote?), the website then would not take payment notwithstanding numerous efforts. I then got an email from MCE with last year's policy documents attached but no confirmation of renewal this year (nothing on the screen to suggest successful renewal or that payment taken). I then spent 30+ minutes on hold to speak to someone who said that payment had gone through but that he could not get a new confirmation email sent to me with the correct documents. He put me through to customer services, so I had another 30 minute wait before I gave up. The price was good (less than last year) but the service was terrible. Excuse given was the pandemic but businesses have had a long time to sort their procedures out (it's almost August now). Quite frankly this was a waste of 2+ hours of my time and extremely frustrating. I would happily pay more to get better service (any service!).”

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Posted 4 years ago

“Waiting for my insurance certificate”

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Posted 4 years ago

“So frustrating trying to renew a policy. Both my husband and I have found their website won't process payments from Barclaycard so we needed to renew over the phone. The policy summary on the quote was incorrect so their American call centre was unable to simply process the payment, 4 attempts (on hold > 20 mins each time) later (gave up with live chat, it was chronically slow), I managed to get through to a member of the sales team who processed my payment. Still very unclear whether track days are actually covered, it seems to get more vague in the T&C's each year. I am assured by the sales person it is, but.......?”

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Posted 4 years ago

“easy, best price i could find”

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Posted 4 years ago

“Exactly what I wanted”

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Posted 4 years ago

MCE Insurance is rated 4.0 based on 5,335 reviews