MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,335 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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Metrics

4.0

Based on 5,335 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 5 star review on 28th March 2023

Muhammad Tanveer Malik

Anonymous

Anonymous // 01/01/2019

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“quick and easy quote,happy with the price.”

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Posted 8 years ago

“Very courteous and helpful on the phone. I felt confident with all explanations and information given.”

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Posted 8 years ago

“Charged 25% of premium to cancel within 14 days after never receiving documentation. Best avoided.”

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Posted 8 years ago

“Good value and easy to use.”

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Posted 8 years ago

“Good price - fast on quote”

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Posted 8 years ago

“Called to get a new quote for my bike and the woman who answered was frankly rude, acting as if she would rather be doing anything else. When I thanked her for providing me with a quote and stated that I would not be taking out a policy immediately she proceeded to hang up without saying anything. Very unprofessional. I will be taking my business elsewhere”

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Posted 8 years ago

“Friendly, knowledgable and helpful staff member, who answered all my questions clearly and concisely, and took the time to help me work out the best policy for me.”

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Posted 8 years ago

“Good service and good prices!”

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Posted 8 years ago

“All the guys I spoke with were really helpful”

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Posted 8 years ago

“High the lady that i spoke with was very kind in her manner spoke well was very helpfull in dealling with my issues x”

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Posted 8 years ago

“I had to change my bike twice over a 4 month period due to mechanical problems. Despite being a loyal customer and paying up front, no messing - they continue to charge extra for any slight change to policy. This year i have paid them well over £350 despite my original policy costing £120. No leaway. No return business.”

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Posted 8 years ago

“price dropped”

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Posted 8 years ago

“Very helpful friendly service. Honest, consultative and not pushy. The individual who helped me understood bikes, tried to streamline the renewal and got me a really competitive price without hard selling. Really impressed.”

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Posted 8 years ago

“Very good premium rates compared to other insurance companies, hassle free online quotes with immediate starting dates and times. Very nice, helpful and easily understood human contact if you ever need to call MCE as I have in the past. MCE have always beaten any other quotes given by other online websites.”

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Posted 8 years ago

“Annoying when I want to price cover for my son who may be getting a part time evening job that he would now be using the bike more and the policy should be in his name. Not sure how how this assumption is calculated? If usage of the vehicle is being used to go to work a couple of nights a week, instead of visiting friends and family or indeed trips to the shop for us. His usage under mileage between us would be less? A price of £70.00 was given but quickly retracted after the advisor put me on hold to go and to chat to a manager. The word "fronting" was indirectly mentioned which on reflection is quite insulting as a life long bike enthusiast trying to pass my bug on to my son! Legally!!! Up until this I'd been very happy with the service setting up the policy.”

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Posted 8 years ago

“Mce did not make me happy. The last lady i spoke to was helpful but this is the second time i have changed policy and not even been sent a new insurance certificate.”

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Posted 8 years ago

“I recently renewed a policy covering the use of an agricultural quad bike - upon initial contact with MCE it was apparent that the representative did not fully understand the type of machine covered and quoted a premium 50% higher than paid in the previous year. I paid this premium but then decided to contact MCE to establish the reason for the price differential. The situation was resolved when a competent representative reviewed my policy and was able to arrange cover at the competitive rate paid last year. All in all very satisfactory.”

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Posted 8 years ago

“I have renewed my Insurance with MCE because it gives me the best deal, and with the ease and the polite staff who help to do this.”

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Posted 8 years ago

“Very helpful, couldn't of asked for better help when i needed it the most, so nice and easy to talk to, went through every detail :)”

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Posted 8 years ago

“High the lady that i spoke with was very kind in her manner spoke well was very helpfull in dealling with my issues x”

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Posted 8 years ago

MCE Insurance is rated 4.0 based on 5,335 reviews