MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,332 Reviews

73 %

of reviewers recommend MCE Insurance

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4.0

Based on 5,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 5 star review on 28th March 2023

Muhammad Tanveer Malik

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I hadn’t owned a bike in 2.5 years due to financial reasons and really wanted to get back on one ASAP! Being 23, my insurance is relatively high having passed my A test at just turned 22. MCE was the only insurance company I knew of who accepted NCD following a”

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Posted 5 years ago

“I insured my bike for a year. After six weeks, it failed the mot and I had to take it off the road. I was told that 'the small print' explained that I would not receive any money back. Read the document carefully.”

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Posted 5 years ago

“Phone service is shocking waited and waited for over 30 minutes for a response from customer service. quick to take your premium money but slow to send documents this company needs to improve before I consider them again.”

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Posted 5 years ago

“Great service, very efficient and welcoming. Great price too.”

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Posted 5 years ago

“I never had a simple way to insure my two motorcycles in all my years. The experience to get the quote was great and without any problems. I started in the chart room and in no time Marc call me back and everything was done and I great price too. Thank you Marc for all your help, cheers!”

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Posted 5 years ago

“Good service and help online is excellent, highly recommended”

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Posted 5 years ago

“Had a ridiculous quote from a different insurance company so tried MCE. Spoke to a chap called Kev and he was extremely knowledgeable and helpful, he more than halved the previous quote. Fantastic service so far.”

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Posted 5 years ago

“the very worst insurance company i have ever dealt with!”

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Posted 5 years ago

“Avoid this company like the plague. Disgusting service, and you're kept waiting for hours (and in my case, days) by incompetent staff. My scooter was stolen not just once but twice and used every trick in the book not to pay out. And then when I had to change my policy from full comp to third party for another bike they charged the same amount as it was for the original policy! If I had money and resources to sue these bastards I would. Scum of the earth.”

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Posted 5 years ago

“my bank issued me a new card, and you charge me £30!!!!!!, thieves”

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Posted 5 years ago

“Just off the phone with a lovely and helpful guy called Dan. He talked me through everything and all available options, made sure I understood everything and double checked that all was correct and suited the cover I needed. He wasn't pushy atall and gave me the option of thinking it through and getting back to him at a later date, however, I was more than happy with my motorcycle quote as it beat other insurance quotes by over half the cost last year and as a renewal this year went down by half the price again. One happy girl! Thank you Dan for taking the time to sort me out and for your professional and friendly service. Greatly appreciated!”

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Posted 5 years ago

“avoid the as fire, worst company ever”

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Posted 5 years ago

“Worst company ever, avoid them as fire”

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Posted 5 years ago

“Excellent customer service”

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Posted 5 years ago

“Very poor neva go to this compeny thanks”

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Posted 5 years ago

“Overview Reviews About MCE Insurance Logo MCE Insurance Reviews 1,637 • Great Star 1 Star 2 Star 3 Star 4 Star 5 Reviews Excellent 52% Great 11% Average 9% Poor 7% Bad 20% Filter by: Eileen 4 reviews Star 1 Star 2 Star 3 Star 4 Star 5 Updated 2 minutes ago Do not I repeat do not use this company… Do not I repeat do not use this company you will regret it should you be unfortunate to have an accident. You will never speak to a claims handler. You may be lucky and get your claim sorted after many many months. My grandson had an accident November 2016. After many many month they settled his claim. However the same can't be said for the TP. As a result of them not settling the TP claim my grandson is now involved in a Court case brought by the TP. On the few occasions I have got through to MCE they have been next to useless. I have now reported to Financial Ombudsman awaiting their findings. This company will cost you money and grief avoid at all costs.”

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Posted 5 years ago

“Great thanks very helpful advice about my bike insurance.”

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Posted 5 years ago

“Sailesh was very helpful and got me a great deal”

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Posted 5 years ago

“I had to cancel my policy which I took out on 17/10/2018 due to falling pregnant and selling my motorbike as I would no longer have a use for it. It was easy to cancel but I was shocked to hear that I was due no refund. I held the policy for 22 weeks and one day so less than half a year but I have had to pay for the full years insurance for this! I understand there is a cancellation fee. I was told after 6 months you only get 25% back so after the cancellation fee I am due no refund. I don’t know how you can justify this. I know car insurance is different but when I have had to cancel a car policy I have always received what I didn’t use back. I’m upset and shocked at this procedure you have in place.”

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Posted 5 years ago

“Discusting customer service always trying to say you owe them money, do not pay out for stolen bikes.... steer away from this place”

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Posted 5 years ago

MCE Insurance is rated 4.0 based on 5,332 reviews