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MCE Insurance Reviews

4.0 Rating 5,332 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,332 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Very happy great
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Posted 7 years ago
quick quote given to insure my three motorbikes
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Posted 7 years ago
Easy quick efficient competitive what more do you need
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Posted 7 years ago
I had been with MCE and changed bike with just over a month to go on my old policy - that was no problem - I paid the extra for it being a bigger bike.and the policy details were changed - I am not that good at checking emails on my phone - and was surprised that when I did check it there was an email from MCE telling me my insurance had expired - I didn't get it until 2 days after it had run out - meaning that I had been riding without insurance for 2 days! So - I contacted MCE to get a renewal quote - was tld a price - thought it was a bit expensive - so said I would let them know I looked on a well known price comparison website and guess what ? - the price for MCE same policy was 60 quid cheaper !! so I did it online. so I have to say I was disappointed with MCE's performance this time round.
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Posted 7 years ago
I am just happy customer thanks
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Posted 7 years ago
very helpful in sorting policy out
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Posted 7 years ago
I called them directly and they gave me a terrible deal. So I went to a price comparison site and MCE came out on top at almost half the price I was offered on the phone!
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Posted 7 years ago
I have always bought my insurance though MCE. I was disappointed that I called your offices directly, and spent 25 minutes on the phone with a rep, and recieved an appalling price for comprehensive motorbike insurance (£600)! I then hung up, went on compare the market and MCE came out on top with a deal for £390. I work in marketing and know you will now have to pay an affiliate fee to them, which seems so stupid. I am just disappointed that I wasted a good amount of time and came to you directly, and your rep really could not give me a good offer at all.
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Posted 7 years ago
Excellent Customer Service and Great Value for money
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Posted 7 years ago
MCE insurance is very competitive, would recommend
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Posted 7 years ago
Good straight forward information on the policy with all questions answered
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Posted 7 years ago
Clear, concise and quick
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Posted 7 years ago
Several abortive attempts to contact by phone when renewal was required then had to endure an excruciating long & tedious phone call just to confirm that everything was exactly the same as last year to get a quote Phoned back a week later to accept the quote and make payment to renew insurance (tried to get through 3 x times but no answer) then had to go through the whole pantomime of the same questions yet again for the privilege of paying 30% more than last year! To summarise probably about an hour of my life wasted for no good reason, no wonder people drive around with no insurance!
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Posted 7 years ago
very rode manner on the phone
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Posted 7 years ago
Straight forward, no unnecessary questions, bike insurance at its best.
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Posted 7 years ago
Disappointed to receive a renewal note that was almost double what I was currently paying - despite the extra year of NCD. Further disappointed to find that I could get cover MUCH cheaper via Comparethemarket and it was still with MCE as well ! Even more disappointed that the MCE guy on the phone wouldn't match the online MCE quote - so I didn't renew over the phone, and did it online instead. Seems that the left and right hands aren't talking to each other !! The one good thing was that the online MCE quote was the cheapest for the cover that I wanted. Moral of the story - never renew without checking online first !!!
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Posted 7 years ago
Got no issues with the policy, but bloody hell it takes an age on the phone to get it. MCE, I know you have legal obligations but do you really think us punters listen to that robotic speed reading of all that legal jargon. I just kept thinking about how much it was costing me on the phone and I'd much rather read the small print at my own pace so I can understand it. Realise it's not just you its the insurance industry in general.
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Posted 7 years ago
Fast clear and easy to understand
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Posted 7 years ago
The website was more helpful than the automaton humourless adviser
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Posted 7 years ago
Great customer service and updates
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Posted 7 years ago
MCE Insurance is rated 4.0 based on 5,332 reviews