MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,332 Reviews

73 %

of reviewers recommend MCE Insurance

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4.0

Based on 5,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 5 star review on 28th March 2023

Muhammad Tanveer Malik

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy with the service. I did give a review before saying that I had not received the policy, but found the documents in Junk email. so I am sorry for the report I gave earlier. I will check the junk email next time.”

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Posted 7 years ago

“Absolute crooks! They took £220 out of my account on wed although I cancelled my policy with them in June last year. My policy payment wasn't even for £220?!!!! Refusing to immediately refund me. DO NOT USE!”

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Posted 7 years ago

“I have not receive my new bike insurance policy can you tell me why. MC03_UK_2014222234 regards Chas”

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Posted 7 years ago

“Had a claim took over a year to sort and other persons insurer cannot get hold of them for payment I thought that's what I payed the policy off for! Now I have got to pay and mce are not doing a thing and solicitors and court cannot get hold of them either. Never again with mce worst insurers ever!”

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Posted 7 years ago

“Competitive insurance quote against other known brands”

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Posted 7 years ago

“got a theft claim, they valued my motorbike for £900.00 while it worth £3,000.00, they told me to go online and find examples for similar price I proposed, I did and they re-valued the bike to £3,000.00 as it should be, ended up having only £300.00 for it, claim took 6 months to be sorted, they wanted to cancel my policy, I said on the first day I am parking my bike on a public motorbike bay, they didn't believe me and didn't have this in their records, they had to go back to hear my saved telephone conversation with them on the 1st day and they couldn't fake it this time, I was correct and got my rights, they made me feel humiliated, wanted to renew my insurance it went all the way up to 4.4k from 1.2k, I said I want to go for Third Part only instead, they offered 1.8 which I refused, they called me back offering 1.2k after some few discounts from their department's manager (felt as I am in the market trying to buy the cheapest tomatoes), overall review RUBBISH COMPANY”

Helpful Report

Posted 7 years ago

“As a transgendered female dealing with matters like this can get a little awkward but the lady I spoke to made the whole process so much easier . She knew all the correct terminology and from the moment I advised of my name change she referred to me as Michelle .There are very few companies that I deal with that show the level of understanding this lady had and she either has a very thorough personal understanding of Transgender matters or your training programme is very cutting edge . Thank you for making the whole process so painless and a big thank you to the lady who dealt with me .”

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Posted 7 years ago

“Freindly and efficient staff”

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Posted 7 years ago

“Initally - I totally agree MCE are great. They are cheap, easy to get setup with and helpful. However having been through a (non fault) claim with them, I would offer to all who are considering them a severe warning. It is not worth the cost saving. 1. Appauling lack of consideration for the customer, bike collected and returned 3 months later in the same state. (to expensive to repair) - cost me £600 at the local garage. Bike value approx £5k. 2. During this time I was on a hire bike (ER6) being charged to 3rd party at £100 per day. 3. Appointed legal team - unable to even get my name correct (Alex - tough one!) 4. Subsequently called to change address informed claim still open - 4 months later! 5. As a result they attempted to charge me a further £67 to change address - from being parked on the road to being in a locked compound. They are absolute con artists, defintely not worth the cash you initially save. DO NOT USE.”

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Posted 7 years ago

“Great price and easy set up”

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Posted 7 years ago

“Easy to deal with. Great prices. Excellent service.”

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Posted 7 years ago

“great service keen price .easy to contact.European cover is excellent.”

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Posted 7 years ago

“I have no problems with my policy or the contents of the policy the problem i have is getting hold of my documents from mce, i pay for full comprehensive and pay the full amount (which is taken straight away) every year for the last three years now around the 15th February and can't get hold of them until the day of the policy expiry date 7th March, it takes about three to four phone calls within that time i don't think this is acceptable if this happens again next year i think i will be going to another insurance company. It took one very nice lady Sharon Thurlow who couldn't see what the problem was two seconds to send me my documents.”

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Posted 7 years ago

“Its was a breeze to get a reply from mce and set things up”

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Posted 7 years ago

“Christine Howe, Went over and beyond what she was required to do. checking my policy had been changed to my new bike. Then emailing me the documents straight away. staying on the phone until I had read the policy and was happy with the documents... top class service...”

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Posted 7 years ago

“Great Price for a full package, Friendly knowledgeable staff.”

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Posted 7 years ago

“If i could give zero stars i would have. This firm are a bunch of thieves and thugs. Threatening at a time when you need to be reassured. Almost feel like my bike was stolen by them.”

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Posted 7 years ago

“as happened last time I renewed MCE could not seem to send me my documents or a link to my documents”

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Posted 7 years ago

“Good price easy to set up online”

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Posted 7 years ago

“Good price”

Helpful Report

Posted 7 years ago

MCE Insurance is rated 4.0 based on 5,332 reviews