MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,332 Reviews

73 %

of reviewers recommend MCE Insurance

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4.0

Based on 5,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 5 star review on 28th March 2023

Muhammad Tanveer Malik

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Modern day highway robbery . Lies and delaying tactics rude staff very bad insurance Co . Worse I've had in 40 years of motorcycle insurance. Do not use as will cost you dear if you have to claim .seems good when you get a cheap quote . Pay more get treated better there robbing ----”

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Posted 6 years ago

“Be aware that this company will not refund any money if you cancel your policy. The customer service is awful and ive been lied to multiple times with contradicting stories, avoid at all costs!”

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Posted 6 years ago

“Cheap Insurance. Really Poor service. I was bedazzled by MCE's prices when looking to cover my Suzuki SV650s but then when I had to make a claim as my bike was stolen, it was a up hill struggle. Every trick and delay they could think of was used for a simple claim. I had to keep a notebook of every single person I spoke to, times of calls, what was said, dates, etc. As they constantly claimed ignorance or promised call backs which never came. In the end I spoke to a friend who is a Solicitor who gave me some advice on the wording and what is acceptable and not, and they were very not acceptable! Will never use again. Don't bother, they will screw you over!”

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Posted 6 years ago

“Will not send me my insurance certificate causing massive issues with collection of my bike the customer service were rude and did not want to help unfortunately I have paid them now so the wait continues for my proof of insurance only been three days so far”

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Posted 7 years ago

“Mce insurance for scooter charging me each month £150 as a fast food delivery even I am for 4 years thier customer and I had no accident. Mce insurance for scooter is rip off and I'm not happy with mce insurance at all.”

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Posted 7 years ago

“No rating for MCE Insurance!! Bought a bike in May 2017 and paid £643.00 up front. Sold the bike this weekend (October) and apparently only get back £106.00 due to the T&Cs. Avoide at all cost!!!!”

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Posted 7 years ago

“They provided a very broad range of insuraces I could choose from.”

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Posted 7 years ago

“My dad passed away in a fatal accident that was not his fault. When reporting this they were very inconsiderate and unsympathetic. They were asking questions such as what speed was he going, are all of his MOTs up to date, has he got a full license etc. All questions that would have been asked when he took out the insurance or answers they would get from the police report. It then took months to get anywhere with them. I hope no one has to go through what we did. But I assure you it makes it much harder having to deal with a company like this. Don't do it to yourself or your family. Avoid at all costs!”

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Posted 7 years ago

“Deliberate attempts to delay payment. Outrageous deductions, resulting in making a formal complaint. So far MCE have ensured they've used every single day of the allowed 8 weeks before I can refer to the Financial Ombudsman. . which is the next step. Still no payment of claim.”

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Posted 7 years ago

“if they could charge you for breathing, they would.. ridiculous cia..”

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Posted 7 years ago

“Very poor, typical money grabbing brokers only interested in taking your money. I will not recommend MCE to anyone and suggest going direct to underwriters. Worst insurance company ever.”

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Posted 7 years ago

“i insured my spanish plated bike so i could get a mot to reregister on uk plates,mce sent me a email saying they didnt insure foreign regestered bikes, ive just phoned them to see if i can get a refund and was talking to a right prick. im going to tell everybody i know not to deal with ths company!!”

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Posted 7 years ago

“First year with mce quick and easy very helpful hope I can win v.i.p at British super bikes this year will be renewing with them next year very reasonable price and breakdown too!”

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Posted 7 years ago

“Great good price”

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Posted 7 years ago

“""My son had the misfortune to be involved in a no fault accident back in April 17, he suffered crush injuries to his right leg as a result. The claim for personal injury is ongoing, however the claim in respect of his bike is still outstanding.....nearly 5 months later, as yet the bike hasn't even been inspected! The service to the customer displayed by MCE is truly appalling, I could kick myself for not reading the abundance of horror stories prior to my taking out cover with them. Never, never again, low cost as far as MCE is concerned equates to sub standard customer service, simple as that.....you get what you pay for!!”

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Posted 7 years ago

“Price and cover options”

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Posted 7 years ago

“Every thing poor service liars Ingnorant lazy cheats disrespectful thiefs the list continues”

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Posted 7 years ago

“I had to cancel my insurance as my scooter broke down and the cancellation fee was a ridiculous amount of £60”

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Posted 7 years ago

“I have tried several times to contact the claims department. There is no direct phone number I go straight to and answering machine. I have emailed several different email address and again they are failing to reply.”

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Posted 7 years ago

“well when they say they are going to call back they should. also have a free phone number because it cost me £10 on my phone bill to renew it”

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Posted 7 years ago

MCE Insurance is rated 4.0 based on 5,332 reviews