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MCE Insurance Reviews

4.0 Rating 5,332 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,332 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Excellent service. Helpful and knowledgeable staff, made renewing my policy easy. Good policy at an excellent price.
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Posted 5 years ago
Very competitive price and easily completed online
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Posted 5 years ago
Very friendly staff, made insuring my bike a pleasure I will be and have recommended to all my biker mates 5 star service
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Posted 5 years ago
Renewed policy over the phone, I wasn’t on hold too long and got a great price.
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Posted 5 years ago
i was cheated 43.00 pounds by your own standard quote system beware guys
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Posted 5 years ago
The only thing I found wrong with this company this year was that after getting a quote on line I wasn't able complete my payment this way. I therefore phoned (the premium line) and went through to the first option to pay for a quote, which they had a problem with and put me through to customer services 30 minutes later when I'd gone through everything again I paid for my husbands insurance. Other than this perfect for what we need.
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Posted 5 years ago
I make a insurance to my friend from ny account, the sistem completed my friend insurance with my name... This company cancel the insurance and take30 pounds for a simple mistake
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Posted 5 years ago
Very easy and fast online.
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Posted 5 years ago
It was time to renew my annual bike insurance. I called in plenty of time to achieve this goal and expected after full payment, to receive accurate documents by email. When they arrived the dates and personal information was completely wrong. I attempted to contact and explain the situation, however after 20/30 minutes holding the line on a premium number, I had to give up. Later the same day I tried again and spoke to an advisor, as yet again no calls were being answered by customer services. It's important to say there was no one in the queue, so I should have been answered straight away. I explained once again that the information in my renewal was not correct, this included my address and dates of cover. I asked to speak with a manager, but was informed I would receive a call the following morning. Next day I received a further set of emailed documents. These were a repeat of the first with exactly the same errors and I have still not received the promised call. As yet I have not received a good service and am still waiting for correct documents. I then received an email asking to review the service, not good timing for MCE. I have been a customer of the company for a number of years and until now I have always been happy. So MCE let's get back to that happy status.
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Posted 5 years ago
EASY EASY and great cover
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Posted 5 years ago
Easy online service for cheapest price.Other major player was 3 times+ the price of MCE.
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Posted 5 years ago
All sorted no issues very pleased with service. Thanks again
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Posted 5 years ago
I have just insured my Honda Silverwing with MCE, very easy company to deal with, best price I could find. They contacted me within a day to ask if my details were correct, I am so pleased that they did, it turned out that, after asking me questions, I was due a £27 refund! That amount was paid back to me within 2 days. The company personnel were very helpful and polite. Early days of course but so far, I am very pleased I insured my bike with them.
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Posted 5 years ago
Cheapest insurance company however the quote went up from the comparison website and then during call the quote rose again because the operator read it incorrectly, after being on hold for 20 mins. However very friendly when I got through.
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Posted 5 years ago
Easy to use with it laid out easy to show what was covered. A good platform for motorcyclist
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Posted 5 years ago
First class👍👍👍
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Posted 5 years ago
Easy online transaction for new policy and good service.
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Posted 5 years ago
YOU WERE THE CHEEPEST
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Posted 5 years ago
Straightforward no nonsense approach to customer service
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Posted 5 years ago
Been with mce for last 7yrs always had a reasonable quote had to use the breakdown cover this year with having 2 flat tyres at same time they got me sorted can't complain no issues so far
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Posted 5 years ago
MCE Insurance is rated 4.0 based on 5,332 reviews