MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,332 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

Questions

Metrics

4.0

Based on 5,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 5 star review on 28th March 2023

Muhammad Tanveer Malik

Anonymous

Anonymous // 01/01/2019

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“Very simple easy service.”

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Posted 4 years ago

“Terrible service. After suffering a no fault collision I was advised to split liability despite having an independent witness report to support my claim. MCE did very little to help me resolve my no fault claim. The third party accepted all liability at which point MCE ignored my numerous requests to amend my premiums resulting from the loss of one years no claims bonus. MCE persistently worked against me in an effort to keep my premiums as high as possible, despite my not being at fault. I would strongly advise against using this company.”

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Posted 4 years ago

“Terrible service. After suffering a no fault collision I was advised to split liability despite having an independent witness report to support my claim. MCE did very little to help me resolve my no fault claim. The third party accepted all liability at which point MCE ignored my request to amend my premiums resulting from the loss of one years no claims bonus. MCE persistently worked against me in an effort to keep my premiums as high as possible, despite my not being at fault. I would strongly advise against using this company.”

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Posted 4 years ago

“Yes, I'm very satisfied..”

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Posted 4 years ago

“Contacted you by telephone to renew my policy and the person on the other end was most helpful and made it a very straightforward transaction and I was highly pleased”

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Posted 4 years ago

“Too many questions asked, altought have been a client for many years”

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Posted 4 years ago

“Quick & Easy to fill online application for Motorcycle insurance ... no issues ... happy customer.”

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Posted 4 years ago

“Impossible to get hold of. My license is at DVLA and MCE are asking for a photo. Tried ringing, email and online, no joy.”

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Posted 4 years ago

“Hopeless, They make you download this app. App won’t accept my licence as it’s the old paper type, have tried several times to contact them by phone almost several hours of call and still no one has answered. They sent me mail saying they are going to cancel my insurance if I don’t send them copy of my license through the app. So they got my money in full and are now going to cancel insurance and take a percentage of my payment. Do not use these cowboys.”

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Posted 4 years ago

“just perfect”

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Posted 4 years ago

“It was awful from beginning to end. I had to download their app, not a problem. However, the app did not accept some pictures and so sent by e-mail - e-mail ignored. Received e-mail waiting for 3 pictures, app still not happy. I sent e-mail, ignored. Received e-mail stating "only these 3 needed", retook pictures (told to do each 4 times and they would accept one of each) - did that. New e-mail received wanting different pictures. Eventually all sorted after I sent e-mail explaining I was going to write to their CEO and contact FSA.”

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Posted 4 years ago

“Clear phone line Is always a good start. Someone who knows there ways around bike cover. Not being rushed to get the next customer on. Easy renewal year on year.”

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Posted 4 years ago

“They force you to download google app for policy. Customer service can take 1 hour to answer. They're useless DO NOT USE THEM.”

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Posted 4 years ago

“easy to deal with and cheap!!”

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Posted 4 years ago

“Very good you gave me what the other company would not, over 75.”

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Posted 4 years ago

“Avarage price, although their app is very unclear on how to enter your driving licence infomation and it was asking me for photos of my garage although, I was specificly told that my shed does not class as a garage, after trying to call their customer service line, i was on hold for approx. an hour and never got through to anyone and still got charged £40 for the phone call. I then called another number and got through after an hour, but got left on hold for 10 mins after every question they asked me, just for them to say "yeah just put the photos of your shed, we can class is as a shed-garage"”

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Posted 4 years ago

“Good price. Took about six hours to validate my driving licence. Phoned customers services and was on hold for 11/2 hours.”

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Posted 4 years ago

“Have spent 2 days trying to get through and have spent over an hour on hold, got through eventually for agent to transfer me to different department which was further 25 mins on hold before I hung up. Still haven't been able to get any response through live chat, email and by phone.”

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Posted 4 years ago

“Good to get a suprise once in a while and that's what happened.very good renewal price .and no issue with cover .minor problem making payment but resolved by phone .thank you.”

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Posted 4 years ago

“Okay so far never had to claim yet though.”

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Posted 4 years ago

MCE Insurance is rated 4.0 based on 5,332 reviews