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MCE Insurance Reviews

4.0 Rating 5,332 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,332 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Quick and easy service insured within minutes
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Posted 7 years ago
I bought this policy because the premium was competitive and the terms acceptable, but the experience of buying it was tortuous. The person I spoke to on the 'phone insisted on reading from a script at 100 miles an hour in a monotone voice that was awful to listen to. I stopped her several times and explained that it was impossible to understand her or digest the information at the speed she was speaking at. She apologised then resumed at the same pace ! It was obvious that this was a call centre with performance targets based around how many calls were answered. The irony was that I had filled out an online form and was happy with the quote but felt I had to call because there was 1 question that was ambiguous relating to the alarm/immobiliser on my bike. For that i had to suffer 20 minutes of going through every damn question AGAIN despite the fact that the call handler could see my e-proposal. The call handler displayed no rapport, no intelligence and zero customer consideration.
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Posted 7 years ago
Excellent, helpful and knowledgeable staff made changing insurers far was all far less hassle than anticipated. It was all done with good manners and all follow up documentation came through immediately - and was all error free. Good service
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Posted 7 years ago
Quick, helpful, informative and a good price
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Posted 7 years ago
No rubbish on we can do it cheaper .
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Posted 7 years ago
Always the best price and best add ons
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Posted 7 years ago
Great service great price thanks
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Posted 7 years ago
Beat any price around fantastic service
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Posted 7 years ago
You sent me a renewal price which was way more expensive than last year . You should reward people who are loyal to mce not try and rip us off . Eventually we come to a compromise so I am with you for another year . So give me the proper price in the 1st place ????
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Posted 7 years ago
Good quick response, explained what was needed from me, which was then acknowledged and uploaded the same day.
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Posted 7 years ago
It was great value for money
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Posted 7 years ago
To early to rate you. Only had cover for a few days. Thought the girl on the phone was really helpful and found the right product for me. For that reason I've given you five stars.
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Posted 7 years ago
Good quote with good features
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Posted 7 years ago
Was simple to set up
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Posted 7 years ago
well priced overall the best
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Posted 7 years ago
Good rates...hard to beat
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Posted 7 years ago
Quick simple and just the right price
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Posted 7 years ago
Dealt with my enquiry efficently.
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Posted 7 years ago
MCE looked up some past insurance details for me as I had misplaced the old documents and then setting up new insurance was easy.
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Posted 7 years ago
good service
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Posted 7 years ago
MCE Insurance is rated 4.0 based on 5,332 reviews