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MCE Insurance Reviews

4.0 Rating 5,332 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,332 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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good telephone manner very quick to calculate insurance
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Posted 7 years ago
Very quick and a good quote.
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Posted 7 years ago
Good price and service
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Posted 7 years ago
Although my 3 bike insurance policy was renewed OK, the huge increase in premium was not acceptable £217 in 2016 to £330 in 2017, I have been with MCE for a number of years & have always had a good policy & very competetive premiums, whereby having stayed with the company even when a I incurred a small premium increase for a speeding offence. So I had to reduce the value of all 3 machines to get to an acceptable premium £260 still an increase of £43. I have never made a claim on motor insurance in my life. I believe customers like myself with my excellent history should be rewarded, so that you don't lose a valuable asset ME.
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Posted 7 years ago
not impressed, I phoned to change a bike on my multi policy with less than a month to run on my existing policy and was advised that I could have an early renewal which I went for. When I was sent my new insurance documents through I found that I had been given an early renewal but the new policy had been dated from that day meaning I lost almost 4 weeks from my old policy. It took best part of 1 hour on the phone for you to get it wrong so I haven't phoned to complain but will not be renewing next year.
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Posted 7 years ago
Good quick efficient service .
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Posted 7 years ago
I think I was provided with a fair and affordable quote which allowed me to stay with MCE for another year. You were not the cheapest by any means however as a keen BSB fan I was happy to pay the additional money knowing that I will enjoy the benefits of being a MCE member on race weekends. The one thing I did find strange is that I got a cheaper quote going through a third party i.e. "compare the meerkat.com" than when I called and got a quote directly?? Surely you should be offering the best quotes to your customers directly!
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Posted 7 years ago
Cheap insurance, which was great and nobody takes out insurance expecting to claim. My bike was stolen 2 months ago and MCE have done everything possible to delay paying. The latest is asking for documentation that I sent last week recorded delivery. I've sent them the details of who signed for the parcel. Nightmare to deal with, on hold for ages.
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Posted 7 years ago
Again it's gone up but happy as it's still competitive.
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Posted 7 years ago
A reasonable premium for my .circumstances. Quick and easy to get in place, helpful staff, although cost went up at point of purchase.
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Posted 7 years ago
Having compared to others on line MCE were competitive, having spoke to an advisor who was extremely helpful I renewed with MCE.
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Posted 7 years ago
Friendly and helpful call centre
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Posted 7 years ago
Reasonable priced policy with the cover I required for my Motorcycle, myself & clothing
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Posted 7 years ago
Experienced bike insurance firm. Wish the price was the same when you phone as the internet price. Quite a lot more expensive.
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Posted 7 years ago
Good website, great prices, easy to use. However, it would help and be of benefit to new customers that within the insurance documents e-mailed to me, confirmation of the declared non standard features were published and both parties agreed on. In my case I declared 5 changes on which the price was based. I happily paid, but the only confirmation I had that I had declared these changes was a 'checked' box stating that changes had been made. I would liked to have seen confirmation of the changes I declared so that there was no misunderstanding, especially if I need to make a future claim. Just a thought
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Posted 7 years ago
Bizarre, my renewal letter came through saying my renewal was due and last year it cost £73. So I checked the Internet for various different insurers then rang MCE and the best quote they could give me was £166, which I declined, I then went onto a comparison site and renewed with MCE for £106 pounds, please stop trying to rip me off.
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Posted 7 years ago
Good customer service. And after care.
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Posted 7 years ago
To start with, the ease of filling in the questions asked by the search engine.MCE was the best company to offer me the best price with the best options to add to my insurance
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Posted 7 years ago
I am very happy with the service
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Posted 7 years ago
Great service very friendly too people
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Posted 7 years ago
MCE Insurance is rated 4.0 based on 5,332 reviews