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MCE Insurance Reviews

4.0 Rating 5,332 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,332 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Posted 7 years ago
Competitive pricing and easy to use website with quick completion
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Posted 7 years ago
Very easy. Simple to download policy documents.
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Posted 7 years ago
insured quickly but they got name wrong on doc s
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Posted 7 years ago
Always good with dealing with my insurance Only one complaint can not access my new documents Ducati still only ones i can view which have now expired ? could do with that sorting out
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Posted 7 years ago
I have to say that MCE was the only insurance company that I could afford to get any for of insurance that I could possibly afford that would allow my daughter to be a second rider on my policy. The online quote engine wasn't bad, although it wasn't possible to answer some of the questions. Having gained an execrable quote for a third party Fire & Theft policy I phoned MCE to be given the same basic information a number of time. Di-spite having filled out an inline form and been given a quote No I had to give all of the questions again. And although the online quote engine gave me a fixed quote immediately after filling out the form. the Phone representative kept putting me on hold to get a price for my given insurance. when they finally came back I was less than happy to be given a price over £100- moor than their search engine did ! I was given the reason that I had given incorrect information in the online form. (Remember the online form wouldn't except some answers !) . My Partner in life works for a well known National UK insurance company (Unfortunately they don't do motorcycle insurance !) By all accounts MCE haven't got the best reputation in life ! But for my money, I think that they do have the potential to become one of the best motorcycle insurance company of the UK. They do have room for improvement (As do all companies!) But they do have an opportunity to prove their self's. . The question is! Will they work on supplying a good, fair service ? Or with they speshalise in seeing how far they can hike the prices to fill their shear-holders pockets?
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Posted 7 years ago
I was very disappointed with the attitude of the member of staff i spoke to. First he was insisting there was a phone delay and was his excuse for talking over me. When i did raise a point he quickly spoke over me so there wasn't that much delay! that leads me to believe he was trying to stall me and keep me on the line for as long as possible. He asked me loads of questions regarding information you already have, i know things change but when your left on hold for nearly four minutes to then have another string of questions that could have been asked while i was on hold. He said he was waiting for the quote to come through, Really? all in all twenty minutes of my time taken for a renewal is poor. I did another quote afterwards on line in FIVE minutes and that was giving them all the information YOU already have! So Disappointed by his rude and stubborn attitude. Regards Garry Cooper.
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Posted 7 years ago
I renewed my policy on 1/2/17 after already being with MCE for a year and cancelled it today as I have sold my bike with my little boy being born soon. Even though I have only had the policy 41 days I have received only half of the premium I paid back. This is disgusting and will never be using MCE again for any of my other bikes or future purchases.
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Posted 7 years ago
Friendly staff, with the best price on comparison website. Great Deal.
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Posted 7 years ago
With your price also do you do multiple bike?
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Posted 7 years ago
Very affordable with excellent cover and was easy and quick to sort out thank you
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Posted 7 years ago
Mcn call system hardware has no real volume control, to renew my policy they just shouted The same questions , since mce was sold its service to customers has dropped as the Quest to increase profit margins, I breakdown policy is a joke, I phoned up by the Side of a busy motorway, and was told I had pay £70 to be picked up bad service, No cares just profit. Still cheap insurance, I go to many bike events and always Pass on the shit service I get. What do you expect it's cheap shit
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Posted 7 years ago
easy transaction over the phone
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Posted 7 years ago
Ease of access and pricing
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Posted 7 years ago
I would great if we have more option then the 3rd party for food delivery with a good price
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Posted 7 years ago
Choosing MCE for my bike insurance was straightforward and easy. I was insured and ready to ride in almost a matter of minutes and the quote was a very good price. Overall. Brilliant
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Posted 7 years ago
It was quick and easy to use to get my insurance sorted out thx
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Posted 7 years ago
Although not the cheapest, helmet and leather cover are included.
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Posted 7 years ago
Competitive quote. However, the several phone calls later on here it was clear that upset my was the reason were not warranted
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Posted 7 years ago
immediate cover, good price
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Posted 7 years ago
MCE Insurance is rated 4.0 based on 5,332 reviews