Principal Insurance Limited Reviews

Name: Principal Insurance Limited
Address: Principal InsuranceCitygate 2, Cross Street, Sale
Rating: 4.05

4.1 Rating 375 Reviews

79 %

of reviewers recommend Principal Insurance Limited

Company Reviews

Questions

Metrics

4.1

Based on 375 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01619722780

Email:

marketing@principalinsurance.co.uk

Location:

Principal InsuranceCitygate 2, Cross Street
Sale
M33 7JR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Taking out my motorcycle insurance with Principal was a breeze. Very helpful advisor who made everything crystal clear, received documentation the following day. Would recommend.”

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Posted 1 year ago

“THIS COMPANY ARE SO BAD -PLEASE READ TRUST PILOT FOR THE REAL REVIEWS”

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Posted 1 year ago

“Excellent service I had 2 heart attacks in June 23 and my van insurance ran out in September 23 because of hospital living I couldn’t renew on time so I found principal insurance in October 23 and they did a brilliant service for me all done on line one good payment for the whole year couple hundred cheaper not paying every month so they have helped me I will stay with them forever now there great”

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Posted 1 year ago

“I chose Principal Insurance because of their competitive annual premium.”

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Posted 1 year ago

“I chose Principal Insurance because of their competitive annual premium.”

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Posted 1 year ago

“DONT DO IT! For a few £’s less this company SEEMs good. It’s not! 6 weeks into a multibike cover, I needed to change private plate back to normal. Charge£50! Swindon’s do it free! Change bikes, from 800vech to 1000 tourer- £150 extra - my original policy is that! To cancel original policy of 6 weeks - refund?? - NOTHING! £0.00 I’ve got 4 bikes. Been a biker 42yrs! I will never go with this company again. What a joke. So save yourselves the future grief. DONT DO IT! Read other riders reviews”

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Posted 3 years ago

“Principal Insurance Brokers/ Highway Insurance Co (LV) BEWARE AND AVOID AT ALL COSTS What absolute incompetents the pair of them Back in August 2019 I foolishly chose the cheapest quote on an amalgamation site. It was Highway via brokers Principal. As with others on here it was not straight forward 'quote & buy' as is usual but you have to telephone and, in my case and others, be told 'no record of this quote but we can do it for £20 or so more'. Not much money so I accepted. Forward to the end of March when I found myself in France under 'lock-down'. I emailed Principal stating that I may have to exceed the estimated 3,000 annual mileage and, possibly, the 90 day EU cover and asked what action was required. I received a confirmation of receipt email and nothing further. Imagine my concern when a message came from Highway at the end of July just 30 days before renewal that I should be aware that exceeding the estimated annual mileage will result in my comprehensive insurance being downgraded to third-party. Consequently I appear to have been using my motor-home entirely at my own risk of damage from April until now (August) when, thankfully, I change to a reputable company.”

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Posted 4 years ago

“Avoid !! Avoid !! Terrible service, i bought a policy online £126, submitted the documents same day were requested , they cancelled the policy 2 days later and offered me a new policy for £810 . And they are saying there is nothing they can do except apologising. Isn't this some sort of legal fraud , unbelievable!!!! Robbery!”

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Posted 5 years ago

“Good advice and price,quick easy and pain free great service”

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Posted 5 years ago

Thanks for the great feedback Micheal.

Posted 5 years ago

“Brilliant service and very helpful staff”

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Posted 5 years ago

“Very helpful and a great price”

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Posted 5 years ago

“Principal were clear and informative in providing my renewal and reducing the price... Roy Williams”

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Posted 5 years ago

“Load of messing around with them the person I spoke to was about as much use as chocolate tea pot . Insurance is only a legal document to be on the road . Claims don’t claim on your insurance . It only goes up and up . Excess cover forget about it .no claims bonus my arse . Only one claim in my life .when my car was stolen.get the no insurance drivers off the road for good .the technology is there. So get it in place .and stop using that as a big excuse to put up the cost .”

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Posted 5 years ago

“I gave them every claim that I’d had and they gave me such a great price”

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Posted 5 years ago

Thanks. We are glad to know you were happy with the price paid for the insurance.

Posted 5 years ago

“Very helpful staff”

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Posted 5 years ago

“principal insurance are the best company to deal with especially for parents whom have to sort insurance out for their 16 year old children when they are trying to get on the road with scooters/mopeds they are cheap and very understandable and offer you the best deals all round . other companies show up as cheaper when you do a search for cheap insurance but i have tried numerous and came back to PRINCIPAL INSURANCE they are unbeatable with great customer service GOLD STAR company”

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Posted 5 years ago

Thanks for leaving such a positive review, Gill. We pride ourselves in providing great Customer Service and we are delighted to hear you were happy with the service received. If you require anything further, please don't hesitate to give us a call.

Posted 5 years ago

“Customer service not great,I completed a multi bike policy and only received the policy for 1 bike.”

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Posted 5 years ago

“Principal Insurance were very helpful in getting my Insurance sorted out, it was very straight forward on-line application and then sending confirming information after the policy was all agreed, They have made one new customer a very happy one!”

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Posted 5 years ago

Thanks for leaving such a positive review, Tim. We are delighted to hear you were happy with the service received. If you require anything further, please don't hesitate to give us a call.

Posted 5 years ago

“No problems at the moment”

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Posted 5 years ago

“The price was excellent,covered all modifications,have been spreading the word!.Thank you 😉😉”

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Posted 5 years ago

Hi James Thanks very much for the great review, we really appreciate your business.

Posted 5 years ago

Principal Insurance Limited is rated 4.1 based on 375 reviews