Principal Insurance Limited Reviews

Name: Principal Insurance Limited
Address: Principal InsuranceCitygate 2, Cross Street, Sale
Rating: 4.03

4.0 Rating 384 Reviews

78 %

of reviewers recommend Principal Insurance Limited

Company Reviews

Questions

Metrics

4.0

Based on 384 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01619722780

Email:

marketing@principalinsurance.co.uk

Location:

Principal InsuranceCitygate 2, Cross Street
Sale
M33 7JR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“bought my insurance through MCN online gave all the right info and found that i had no insurance for 15 days as they dont insure vehicles not kept at a home address but did not find this out till i got documents through the post and rang them to query the policy. I had to cancel the policy and lost more than £85 through no fault of my own. Use a good old fashioned high street broker”

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Posted 1 year ago

“I had to make 6 phone calls before insurance was correct.”

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Posted 1 year ago

“helpful and got the insurance sorted”

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Posted 1 year ago

“Very helpful & professional...every detail fully explained...& very competitive price wise too...”

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Posted 1 year ago

“Very happy with help I got to set up new insurance any questions I asked got answered and put me at ease that I picked the right company”

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Posted 1 year ago

“Extremely helpful and polite helping me understand my insurance after I made a few calls glad to be with them”

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Posted 1 year ago

“I asked about a change in my insurance details and about part of my policy for my van. The first person I spoke to was so helpful and you couldn't ask for a better person, however the second person I spoke to that they directed me to was so rude unhelpful and aragont it was unreal. So I'm sorry for the 3 star rating but that's the best I can give. The insurance company as a whole you can't fault but unfortunately it's one or two of there staff that let them down. But I would recommend them for a cover. Cheap reliable and helpful In the whole apart from the odd one or two.”

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Posted 1 year ago

“AVOID!!! INCOMPETENT unprofessional Scams! Purchased a van insurance with them, paid £377 deposit. After 7 days they called and decided to make my premium higher like £100 extra a month. So day 11 I decided to cancel my policy and ended up paying £81 and not getting my deposit back. They charged me £404 for 11 days of insurance. AVOID AVOID AVOID. I guess thats what they do with all their clients.”

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Posted 1 year ago

“Taking out my motorcycle insurance with Principal was a breeze. Very helpful advisor who made everything crystal clear, received documentation the following day. Would recommend.”

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Posted 1 year ago

“THIS COMPANY ARE SO BAD -PLEASE READ TRUST PILOT FOR THE REAL REVIEWS”

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Posted 1 year ago

“Excellent service I had 2 heart attacks in June 23 and my van insurance ran out in September 23 because of hospital living I couldn’t renew on time so I found principal insurance in October 23 and they did a brilliant service for me all done on line one good payment for the whole year couple hundred cheaper not paying every month so they have helped me I will stay with them forever now there great”

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Posted 1 year ago

“I chose Principal Insurance because of their competitive annual premium.”

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Posted 1 year ago

“I chose Principal Insurance because of their competitive annual premium.”

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Posted 1 year ago

“DONT DO IT! For a few £’s less this company SEEMs good. It’s not! 6 weeks into a multibike cover, I needed to change private plate back to normal. Charge£50! Swindon’s do it free! Change bikes, from 800vech to 1000 tourer- £150 extra - my original policy is that! To cancel original policy of 6 weeks - refund?? - NOTHING! £0.00 I’ve got 4 bikes. Been a biker 42yrs! I will never go with this company again. What a joke. So save yourselves the future grief. DONT DO IT! Read other riders reviews”

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Posted 3 years ago

“Principal Insurance Brokers/ Highway Insurance Co (LV) BEWARE AND AVOID AT ALL COSTS What absolute incompetents the pair of them Back in August 2019 I foolishly chose the cheapest quote on an amalgamation site. It was Highway via brokers Principal. As with others on here it was not straight forward 'quote & buy' as is usual but you have to telephone and, in my case and others, be told 'no record of this quote but we can do it for £20 or so more'. Not much money so I accepted. Forward to the end of March when I found myself in France under 'lock-down'. I emailed Principal stating that I may have to exceed the estimated 3,000 annual mileage and, possibly, the 90 day EU cover and asked what action was required. I received a confirmation of receipt email and nothing further. Imagine my concern when a message came from Highway at the end of July just 30 days before renewal that I should be aware that exceeding the estimated annual mileage will result in my comprehensive insurance being downgraded to third-party. Consequently I appear to have been using my motor-home entirely at my own risk of damage from April until now (August) when, thankfully, I change to a reputable company.”

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Posted 4 years ago

“Avoid !! Avoid !! Terrible service, i bought a policy online £126, submitted the documents same day were requested , they cancelled the policy 2 days later and offered me a new policy for £810 . And they are saying there is nothing they can do except apologising. Isn't this some sort of legal fraud , unbelievable!!!! Robbery!”

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Posted 5 years ago

“Good advice and price,quick easy and pain free great service”

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Posted 5 years ago

Thanks for the great feedback Micheal.

Posted 5 years ago

“Brilliant service and very helpful staff”

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Posted 5 years ago

“Very helpful and a great price”

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Posted 5 years ago

“Principal were clear and informative in providing my renewal and reducing the price... Roy Williams”

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Posted 5 years ago

Principal Insurance Limited is rated 4.0 based on 384 reviews