Principal Insurance Limited Reviews

Name: Principal Insurance Limited
Address: Principal InsuranceCitygate 2, Cross Street, Sale
Rating: 4.04

4.0 Rating 376 Reviews

78 %

of reviewers recommend Principal Insurance Limited

Company Reviews

Questions

Metrics

4.0

Based on 376 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01619722780

Email:

marketing@principalinsurance.co.uk

Location:

Principal InsuranceCitygate 2, Cross Street
Sale
M33 7JR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“so far so good staff are eager to help”

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Posted 6 years ago

Thanks very much for the great review! We really appreciate your business.

Posted 6 years ago

“tried to change my insurance to my new bike, got told i couldnt get it from current insurer then got a quote for 4 times as much as i had been paying, this then got brought down slightly and then told i would have to pay a charge for cancelling my insurance but i had to cancel as they wouldnt insure me. riduculous!!!!”

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Posted 6 years ago

Thanks for the honest feedback! We are sorry to hear of the circumstances and can appreciate how frustrating this is. Please note, we cannot always guarantee a similar quotation with the same insurer however we would like to speak with you so we can rectify the matter surrounding cancellation. Please reply to the private message we have sent.

Posted 6 years ago

“I found 5em very good to deal with. When renewing I didn’t get the usual hiked price but was very competitive straight away. When dealing with a a change of bike it was painless and simple. Definately recommend.”

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Posted 6 years ago

Thanks for your loyalty, Stuart! We are delighted that you are happy with the service and would like to take this opportunity to thank you for your custom.

Posted 6 years ago

“TOP SERVICE GREAT PRICE ON MULTI BIKE INSURANCE ALWAYS POLITE WHEN PHONING IN”

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Posted 6 years ago

Thanks for the 5-star review, David! As we specialise in multi-bike insurance, we are delighted to hear you are happy with the product. Have a great weekend!

Posted 6 years ago

“I received good breakdown recovery service, and I think the premium paid is reasonable too”

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Posted 6 years ago

We really appreciate your review, thanks for the kind words!

Posted 6 years ago

“GOOD PRICES FOR INSURANCE.”

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Posted 6 years ago

Thanks for your kind words, James! We are delighted to receive this type of feedback, these kind of comments are very valuable to our business.

Posted 6 years ago

“Good quick service”

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Posted 6 years ago

Thanks for the 5-star review!

Posted 6 years ago

“Excellent service, prompt response to phone calls and good value”

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Posted 6 years ago

Thanks for taking the time to leave such a great review, Allen! We pride ourselves on delivering excellent Customer Service and are delighted to receive your compliments.

Posted 6 years ago

“I found the Principle staff very pleasant and efficient in dealing with my renewal insurance.”

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Posted 6 years ago

Thanks for the positive feedback, Anthony! We strive to deliver great customer service and this is clearly shown in your review, thanks very much!

Posted 6 years ago

“Excellent service and competitive rates well done !”

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Posted 6 years ago

Thanks for the review, James! This is exactly what we aim for, your comments are greatly appreciated.

Posted 6 years ago

“I was dealt with by a very courteous gentleman who talked me through my home insurance needs and saved me a lot of money. I rate the service I had as excellent and would recommend this company.”

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Posted 6 years ago

Thanks for your kind words, Haydn! We are delighted to hear you are happy with the service received.

Posted 6 years ago

“2 years of trouble free bike insurance at a very competitive price. Compliments to Principal Insurance staff who are always helpful and courteous on the phone. Recommended.”

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Posted 6 years ago

What a great review to read, Jerry! Thank you for your loyalty over the past 2 years, your business is greatly appreciated.

Posted 6 years ago

“Polite and helpful telephone conversation”

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Posted 6 years ago

Thanks so much for the kind words, we really appreciate it!

Posted 6 years ago

“Very good customer sevice yet again this year. I would recommend Principal Insurance to other riders”

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Posted 6 years ago

Thank you for your continued loyalty, Andrew!

Posted 6 years ago

“If you require copies of D.L, CBT, and a DVLA code, ask for these up front. Then, I send these, you acknowledge receipt, and I receive an e-mail saying my insurance will be cancelled and I send them again. I now dont know if I'm insured or not.”

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Posted 6 years ago

Thanks for the honest feedback! We are sorry to hear you have received conflicting information and would like to learn more about the situation. Please reply to the private message we send so we are able to investigate further.

Posted 6 years ago

“The service I got from them from them was excellent”

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Posted 6 years ago

What a great review! We really appreciate your kind words.

Posted 6 years ago

“When no-one else could help me Principal Insurance did! They gave me personal attention and a realistic policy premium.”

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Posted 6 years ago

Thanks for the high praise, David! We can see you have posted on other review sites and appreciate the positive feedback.

Posted 6 years ago

“They provided fantastic 1st class customer service Vicki was professional and so helpful felt very looked after well done principle”

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Posted 6 years ago

Thanks for leaving such a great review, Rob! It's made our day! We will ensure your feedback is passed to Vikki, I'm sure she will be pleased to hear of your lovely comments.

Posted 6 years ago

“So helpful, so in the know about what I wanted. Plus a good premium price. what more can you ask?”

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Posted 6 years ago

Thanks for taking the time to leave such a positive review! We are happy you chose to come on board with us.

Posted 6 years ago

“By finding the best insurance deal. And the customer service is second to none.”

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Posted 6 years ago

Thanks very much for the great review! We really appreciate your business.

Posted 6 years ago

Principal Insurance Limited is rated 4.0 based on 376 reviews