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Privilege Reviews

3.8 Rating 592 Reviews
72 %
of reviewers recommend Privilege
3.8
Based on 592 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week

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Anonymous
Anonymous  // 01/01/2019
VERY PLEASED WITH THE CAR INSURANCE I recently bought and with the service.
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(Car Insurance) - Posted 9 years ago
Very satisfied with my motor car insurance with privilege. Will certainly check with them next year.
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(Car Insurance) - Posted 9 years ago
very polite and helpful
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(Home Insurance) - Posted 9 years ago
Service ok.
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(Car Insurance) - Posted 9 years ago
The claim I have made has been a very long drawn out process , would like it sorted as soon as possible
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(Car Insurance) - Posted 9 years ago
I had water damage to my kitchen ceiling which I reported, they sent an assessor straight away he gave me a figure of what it would cost to repair and I had the cheque within 2 weeks
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(Home Insurance) - Posted 9 years ago
Unfortunately in the middle of a claim & the process has been very easy and straightforward.
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(Car Insurance) - Posted 9 years ago
Great no promlems
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(Car Insurance) - Posted 9 years ago
Unfortunately I was burgled but Privilege customer services resolved my claim excellently very good service.
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(Home Insurance) - Posted 9 years ago
I'm very satisfied with the cover and value for money Privilege offer.
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(Car Insurance) - Posted 9 years ago
It's okay
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(Car Insurance) - Posted 9 years ago
It was simple to purchase the policy.
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(Home Insurance) - Posted 9 years ago
It was simple to purchase the policy.
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(Home Insurance) - Posted 9 years ago
I have had car insurance with privilege for the past year, all was good until a month ago. When I purchased the insurance I was told I would receive an extra years no claims at the end of my policy (which is a great offer). A few months ago I phoned to change my address and they said they wanted a ridiuclous amount extra (I literally only moved down the road) and after complaining I finally got them down by £50 but they had my hands tied as cancelling my policy would have been more than they said I would have to pay anyway. But was informed I would still be getting my free years no claims at the end of the policy. When I payed my last payment I didn't think I would be renewing as I was disappointed with how much they put my policy up by. When my renewal letter came they had DOUBLED what I had been paying the whole year. I went online and found a quote that was a quarter of what they quoted me. And also on my letter they stated I only had 1 year no claims, which was meant to be TWO years as I previously said they had offered me a free year extra. To try and see what I could do about renewing with them I phoned them, told them about the no claims discount etc and was informed this was only for people OVER 25!! Which I had NEVER been told all through my policy. FALSE INFORMATION GIVEN TO CLIENTS. Then when telling them about the quote online they said they would only be able to put my renewal quote down by £10. Needless to say I will NOT be renewing with them and I am very disappointed with the service. You would think they would like to keep there customers, I would not recommend privilege to anyone.
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Posted 9 years ago
I had to change my vehicle "mid policy" which the company did with no fuss, giving me the refund due on the old policy and there was no pressure to insure my new vehicle with them. Transpired they were once again the best quote through go-compare so I went back to them for my new car.
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(Car Insurance) - Posted 9 years ago
I am satisfied with Privilege their quote was reasonable, And i got my certificate and documents by post within a week.
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(Car Insurance) - Posted 9 years ago
Sound advice+good price
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(Car Insurance) - Posted 9 years ago
Paperwork was quick and easy. Quote was amazing and by comparison the product was as good as anything else that I had looked at. Fortunately I haven't had to make a claim so I can't comment on that process.
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(Home Insurance) - Posted 9 years ago
Everything been ok Insured by Privilege, but if in december when my Insurance is due again it goes up quite a bit then I will be looking some-where else. But at the moment very satisfied
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(Car Insurance) - Posted 9 years ago
nothing cover this policy !!!!!
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(Car Insurance) - Posted 9 years ago
Privilege is rated 3.8 based on 592 reviews