“Went with Purely Pets in February 2015 p after our pet insurance company went into liquidation. Both our Italian Spinones were 7yrs 6months. In June one was taken seriously ill and admitted to Animal Health Trust Newmarket and over a period of three weeks went back twice had spleen removed and various biopsies. Purely Pets were fantastic dealt directly with AHT and settled without any problem. They have been wonderful when I have called up they have shown understanding and compassion. Our dog is on the road to recovery. I appreciate that the payment may go up next year but that unfortunately is the circumstances when the dog gets older. I cant recommend highly enough. Great Company and I have always had my dogs insured with other companies but never had service like I have with Purely Pets.”
“Do not touch they doubled my lifetime policy because they know if you go elsewhere you will not be covered for pre existing conditions and they will do what ever they can not to pay out I have cancelled my policy rather than keep giving them money for nothing”
“Respectfully suggest you read the adverse reviews before buying your insurance from this company. Then make up your mind. I.didn't heed the advice given, oh how I wished I had. Wouldn't have a policy with the if it were given.”
“I purchased a lifetime policy and now the dog is over 8 years old purely pets have increased my policy from £300 to £600 in one year as they know I can't go elsewhere because you would not be covered for pre existing conditions so they increase to what ever they want this is dispute me having to pay £99 ecesss plus 15% on top of any claim I wish I had never taken this policy out beware of this company”
“Switched after having a renewal amount of £77 per month from previous insurers . We had to claim shortly after changing and were very worried that we wouldn't be paid out. These worries were unfounded and Purely Pets were fantastic and paid out very quickly and without question. Can't recommend them highly enough on price and customer service.”
“Switched after having a renewal amount of £77 per month from previous insurers . We had to claim shortly after changing and were very worried that we wouldn't be paid out. These worries were unfounded and Purely Pets were fantastic and paid out very quickly and without question. Can't recommend them highly enough on price and customer service.”
“Unfortunately after having taken out this policy I have had 3 claims and every one has been handled exceptionally by the team at Purely Pets. There response has always been quick, helpful and very very kind.”
“I have recommended Purely Pets Insurance to friends and family who have taken policies with this pet provider. I would rate Purely Pets 'Highly recommended' Our Retriever became seriously ill this year and with the worry of a sick animal the last thing you need is doubt over your insurance provider. Purely Pets made the process of claiming really easy and hassle free.”
