Quotemehappy.com Reviews

Name: Quotemehappy.com
Rating: 2.04

2.0 Rating 994 Reviews

25 %

of reviewers recommend Quotemehappy.com

Company Reviews

Questions

Metrics

2.0

Based on 994 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“having a nightmare claiming with this company, the website log in doesnt work now, ive tried 4 times to ring them on hold 30 mins no one answers phone. im trying to claim for antique ring that was lost and they sent me a photo of a modern one thats not the same and expect me to buy it from mappin and webb which is extortionate prices and cant get 1 the same like my old one . if i want to sort it out myself they reduce the amount by £600 , if i use h samuels they reduce it by 325 what a joke . avoid this company like the plague as its impossible to speak to anyone and as its only webiste only , its not even working”

Helpful Report

Posted 5 years ago

“It seems the problem I am having is being experienced by many at the moment - it is saying I have an incorrect username or password and yet it is the same details I have used to login over and over since I started with them. Obviously there is something wrong with the website but I can't contact them to resolve as it keeps asking me to login! Stupid.”

Helpful Report

Posted 5 years ago

“Absalutly appalling service, i have spent most of the day trying to get in touch with quote me happy, it will not accept my e-mail or password to log into my account, the onse I always use, carnt phone anyone to speek to, its so bloody frustrating, my car insurance is due in 7 days and I've found a much cheeper quote and just need to cancel before the take the money from my account, just hoping my bank can help me cancel the payment going out as I don't know any other way”

Helpful Report

Posted 5 years ago

“Dreadful company. I can't log in because I keep getting an error message. I can't renew or amend my policy, which expires today, and which I've been trying to deal with for about a week. I've emailed twice and absolutely no response. All I can say is STEER WELL CLEAR!”

Helpful Report

Posted 5 years ago

“Atrocious service - absolutely impossible to make a home insurance claim - have spent over 3 hours on hold waiting for someone to talk to.”

Helpful Report

Posted 5 years ago

“Dreadful service, would not recommend at all !! Sent lots of emails with no response. Spent hours on the phone with no one wanting to speak to me. Stay away from this Company !!!”

Helpful Report

Posted 5 years ago

“Awful customer service. Nobody to speak to. It's all online but even if you have trouble signing in, they want you to sign in to be able to contact them!”

Helpful Report

Posted 5 years ago

“I have forgotten my password to access my account.I have tried emailing noon and night but still they have not sent me a reset password email. Tried chatting to Colin!! So frustrating. I have no way accessing anything from them now. Would not recommend.”

Helpful Report

Posted 5 years ago

“Have buildings and contents insurance with Quotemehappy. Price was cheap but don't expect help from them when you need it. If you do need any help which doesn't fit into their neat little boxes you will have to email a question and wait a couple of days for a reply which I have done. Answer comes back in general terms and does not answer the question. Send another request and wait another couple of days and so it goes on. Will definetly not use this company again.”

Helpful Report

Posted 5 years ago

“You can only contact them by web form and only on a limited range of subjects; you are dealing with "bots" only, no humans. If it all goes well, then it all goes well and so far all is well for me. If not.....read the reviews! If you like to carry your insurance certificate (etc) around on your (android) mobile please be aware that none of the normal PDF readers can open their PDFs. You have to install Microsoft Word and choose that to open them.”

Helpful Report

Posted 5 years ago

“Absolutely dreadful company, they asked for further proof of NCD by text while in a separate email cancelled my car insurance as of midnight. The proof they had been sent was accurate and could have been dealt within 30 seconds if they offered any sort of human interaction. If you're happy dealing with a website that only answers the questions they have chosen to ask then use them. Just be warned that you're screwed if they then ask you for additional information that their website then doesn't allow you to process.”

Helpful Report

Posted 5 years ago

“How dare they call themselves an Insurance Company, take your money and get no service. Trying to verify a Home Insurance claim, spent two days and over an hour on my mobile with no joy. Will not renew my policy for what its worth!!!!!!!”

Helpful Report

Posted 5 years ago

“The website is dysfunctional, defaulting to car insurance when I click home insurance. Claims telephone never answered. I shall not be renewing as if one had to make a claim there would be no means of making contact”

Helpful Report

Posted 5 years ago

“if you never need to contact them then they are great. But trying to contact them they are the worst, no one to speak to, you've got to email them and that takes up to 48 hours for a response, when you could sort it over phone within minutes. absolute joke would never go with again, DO NOT USE THEM its not worth the hassle of dealing with them.”

Helpful Report

Posted 5 years ago

“Trying to make contact is a nightmare.a stupid thing called colin kept popping up.hopeless”

Helpful Report

Posted 5 years ago

“Very bad service. They confirmed they had amended their own mistake after removing 2 years from my NCD for a claim I never made. This was never done and the NCD certificate stated 0 years. Of course you cannot speak to anyone in real time but hope you will receive an email response within 48 hours. Still waiting for this issue to be resolved.”

Helpful Report

Posted 5 years ago

“ABSOLUTELY APPALLING..TRULY APPALLING which seems to be the general consensus..do NOT USE this LOT..it is a farce”

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Posted 5 years ago

“So far best car insurance I have ever had. If you like to get £50 Amazon.co.uk gift card please use this code at checkout E79JQ2”

Helpful Report

Posted 5 years ago

“Absolute farce getting proof of NCD to them when buying a policy. Keep refusing asking for more info which is clearly on the forms provided. In the end I cancelled the policy and went to a reliable company”

Helpful Report

Posted 5 years ago

“Have no words for this company!!!!the worst experience ever. They’ve cancelled my partners policy as what they said the ncd proof is blurry and they can’t see it - as we were uploading on the app we tried on their website for a change to find out 2 days later that the policy have been cancelled even we uploaded no claim discount twice. What a nightmare !!! Now I’m going to fight to get our deposit back as I can see this is the way they work !!!! Absolute disaster!!!!!”

Helpful Report

Posted 5 years ago

Quotemehappy.com is rated 2.0 based on 994 reviews