Quotemehappy.com Reviews

Name: Quotemehappy.com
Rating: 2.04

2.0 Rating 994 Reviews

25 %

of reviewers recommend Quotemehappy.com

Company Reviews

Questions

Metrics

2.0

Based on 994 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“S#it company locked out of site can’t receive there email reset. Looked in spam folder. No phone number to ring.”

Helpful Report

Posted 3 years ago

“Didn’t even get as far as taking out any insurance because of problems with their website preventing us from doing so. When we contacted them regarding this the email response was completely inadequate and did not help at all. Decided to go to another provider. Not sure how they get any business. Would have given no stars if that was an option.”

Helpful Report

Posted 3 years ago

“Poor customer service. Live chat complete waste of time, might as well be speaking to a brick .”

Helpful Report

Posted 3 years ago

“I cancelled my Policy and quoted a reference number. My policy was renewed and was told my cancellation hadn't completed. Kevin in cancellations emailed me to say that he cancelled my Policy and they would process a refund. I have today received notice of legal proceedings. I will be reporting the matter to the FCA. Really difficult to get hold and poor customer service. I will never choose Aviva ever again and would not recommend your services to anyone.”

Helpful Report

Posted 3 years ago

“Used this company for a years car insurance. Sent my proof of ncd the same day I cancelled my insurance with them”

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Posted 3 years ago

“Terrible service, extremely difficult to get in touch with, unless apparently you have an accident. Avoid as there are far better out there who are as competitive + others will truly make you happier than this bunch of cowboys”

Helpful Report

Posted 3 years ago

“I would not give this company one star. I have tried to get a new password to log into my account as I want to get my no claims bonus proof. Am glad I did not do auto renewal. I have gone with another provider that I can contact easily, have learnt my lesson. There is no way of contacting them not even their chat link does not work. I have never been so irked by a company. Just do not go there please. Avoid them like the Devil.”

Helpful Report

Posted 3 years ago

“I had a blameless accident at the end of November which resulted in a total loss of my car. Here we are in early February and despite receiving an offer which I accepted and giving them all information required I am still awaiting payment. I have phoned and got bumped off the call before I could talk to anyone and have emailed the total claims people and still nothing, very poor service indeed.”

Helpful Report

Posted 3 years ago

“Been with them 2 years and 3 months. Got a new car and wanted to find out the cost. Despite being logged in to my account, on the app, I had to put in all my details again instead of just the new car's details. After selecting 'marital staus' the app wouldn't let me select anything. App is the worst one I've ever used. Got quote on website instead. Was a lot more than other insurers so I cancelled. They charge £50 plus tax for this by the way. Picking my new car up on Saturday so asked for the insurance to end on Saturday, once the process was finished, they confirmed that the policy would end at midnight on Friday!! Absoloutley incompetent. Don't be fooled by the cheap price. Will avoid them in future, I recommend others do the same.”

Helpful Report

Posted 3 years ago

“A dpd van smashed into my qashqai it went into solus for repairs, it was damaged and for the first time water getting into the boot, they repaired the panels and said the water ingress was when i had it repaired 8 years ago. The insurance sent out Northern assessors 10 days ago mike said he was going to make a report, 5 days ago i phoned Quote me happy they said they would phone solus and get back to me. everybody is just blanking me.”

Helpful Report

Posted 3 years ago

“Premium for 2020 car insurance was £298. Renewal notice came in at £607. In 2020 I had 0 claims, 0 convictions, 0 change of circumstances, same vehicle, same cover. Needless to say I will not be renewing my policy.”

Helpful Report

Posted 3 years ago

“Don't use hopeless tried to upload my no claims discount but they kept coming back saying it wasn't showing it but it clearly was did this 3 times so gave up and cancelled. Went to LV same price but very easy to do.”

Helpful Report

Posted 3 years ago

“Avoid Avoid Avoid - Zero communication. I signed up to Quotemehappy from Comparethemarket. The first issue I experience was the online only - no communication over the phone. So I sent an email to clarify that my NCB was protected as I had selected because the policy docs illustrated the issue post signup. Indeed they responded with an extra fee. Which I complained about because it should have been inclusive in the price I selected. After this point communication was sparse or near zero. They confirmed my NCB had been taken into account however that was not answering the question. Now I have not had contact with them for 48 hours despite their commitment to a 24 hour response time. I have asked to cancel my cover in full twice without a response. I have contacted Aviva over the phone and they refer me back to the email or an online contact form. I am now approaching my bank to get the full refund. Never again. If you want swift action and clarity avoid.”

Helpful Report

Posted 3 years ago

“Worst company I have ever dealt with half the time you can't access your account it locks you out! No one to talk to you have the only option of reporting a claim. The worst time uploading my no claims discount it took 10 days before it was finally accepted! Never ever again.”

Helpful Report

Posted 4 years ago

“Trying to contact them is a NIGHTMARE if there's a problem; extremely frustrating and NO customer care at all. If you never have a query or an issue, they probably seem ok, but in almost 30 years of getting insurance I've never had this sort of experience. Contacting them to ask a question is designed to be difficult; I would not recommend them to anyone regardless of price - they're not the cheapest anyway. The difficulty in communicating is the main issue.”

Helpful Report

Posted 4 years ago

“I cancelled my policy and still await for my NCD. They have no customer service you can call and talk. Everything online but cannot get everything done online. Very problematic set up.”

Helpful Report

Posted 4 years ago

“Paying extra because they don't process paperwork properly. Lots of apologies lots of trying but 18 months later ....Still waiting for them to close on CUE database so we don't have an open claim against us.”

Helpful Report

Posted 4 years ago

“Worst company I ever had. Claim for windscreen, ant replacement was after almost 6 months. And I complained about and on renewal of police got letter from them saying , will not do renewal.”

Helpful Report

Posted 4 years ago

“Worst company I have ever had the misfortune to deal with. They auto renewed my insurance and despite cancelling it they threatened me with legal action which would harm my credit rating. Avoid this company at all costs,, they are greedy and useless.”

Helpful Report

Posted 4 years ago

“Following on from other reviews I wanted to back up the experiences of others that Quote Me Happy does not have customer service. The only number you are given is a claims number and this goes straight through to an automated referral service for either the RAC or window repair service. This company seems to have been set up without any customer service representatives at all, which is the last thing you want if you have to make a claim. Additionally there are hidden charges, such as trying to charge £25 if you want to cancel even before the policy has started (which is contradictory to the Financial Services (Distance Marketing Regulations) 2004.) If you use the quote they give you you should be able to get a company that has a customer service department to match their quote. I would strongly advice avoiding this company.”

Helpful Report

Posted 4 years ago

Quotemehappy.com is rated 2.0 based on 994 reviews