Quotemehappy.com Reviews

Name: Quotemehappy.com
Rating: 2.04

2.0 Rating 994 Reviews

25 %

of reviewers recommend Quotemehappy.com

Company Reviews

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Metrics

2.0

Based on 994 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Must be the worst company l have ever dealt with. I changed my email provider thus my email address, but when l try to change it on my account they keep telling me to log in with my old email address and they will send an email to allow me to log in. But my old email address no longer exists so how can l log in. As soon as l get this sorted l will be cancelling my home insurance. They my be cheap but just try to get in touch with them when you have a problem. I wouldn’t give them 1 star.”

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Posted 4 years ago

“Incompetent! cancel with them received an email to say I've cancelled 3/4 days later threatening your credit history. avoid them!”

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Posted 4 years ago

“The quote was a good one and cheaper than gocompare thanks”

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Posted 4 years ago

“I have still problem with sign in. Anytime app or website in laptop shows wrong password. I need to reset my password every time When I wont to sign in. Unfortunately here doesn't less than one star to left opinion. That's why I must give one :(”

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Posted 4 years ago

“Nice price.”

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Posted 4 years ago

“Please no one else be conned by this company, they take your money and do absolutely nothing. My car has been blamed for an accident and was not there, I have proof my car was not there and has been examined and no coinciding damage so you would think that would be the end of it, the claim is still outstanding on my policy as it has not been closed off even though my car was not to blame. They have messed me about before but this is by far the worst. I do not have any trust in this company and will be pursuing a complaint to the Financial ombudsman.”

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Posted 4 years ago

“Tried to change car details to new car for the last four days, the only response was do not recognise your new car, sent emails no reply, so got a cheaper insurance from Kia insurance than my old car, this was for brand new car. Would not recommend for car insurance.”

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Posted 4 years ago

“I just changed my car to a new version of the same model, but I was refused cover, even though no changes/ claims / driving convictions etc during insurance period. Cost of cancellation 50 pounds seems very unfair in these circumstances. Also explantation given for no cover was completely rubbish and did not address any issues. Frustration, expensive experiences - never again”

Quotemehappy.com 1 star review on 1st October 2020

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Posted 4 years ago

“I am the same as most people on here, absolutely exasperated by this company. i want to change my car, but i cannot access my account. this is a system error as i was on there the previous day and the log in details auto fill. then when i finally got in the system would not recognise the car. i sent them emails etc, no response. i am going to have to cancel, but dont know how i will manage that as i cant access my account, again !! to start a new policy elsewhere.4 if you advertise as a web based service, ensure your systems work !!!”

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Posted 4 years ago

“When applying for car insurance I provided 18 years of NCB, at the end of the policy they would only return NBC for only 10 years! They insisted I provide proof of NCB for the last 18 years worth of policies that I took out even though the last insurance company provided this! Apoplectic is a word I will use for politeness here. They have lost me 9 years NCB, horrendous! CS just do not care & of no help at all, it’s now taking me forever to back track nearly 2 decades worth of policies in order to verify my claims! SHOCKING COMPANY!”

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Posted 4 years ago

“Absolutely unbelievably bad customer service. I have wrong details on my policy. I have an excess I didn't agree to. the w/s gives two options on why you would want to cancel? No mention of lack of professionalism/ customer service or 'would it help for us to contact you to discuss an issue?' Just 'Price too high/ I no longer require insurance. Also I received my documents yesterday (don't blame the post, everyone else seems to get things out in rapid time) giving me 24hrs to read over and cancel if necessary. Also you want to charge me £25.00 for cancelling a policy where you got the info wrong ? Again, no one to make corrections and no options to rectify on w/s which doesn't work half the time. I would never insure with you again. Unprofessional and frankly incompetent to run a business. I'm stuck with you for a year but trust me if anyone asks I' won't be pointing them in your direction. More the opposite one.”

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Posted 4 years ago

“No any response,via email and no any ph number to contact, they just took my money n no response from them totally worst company ever”

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Posted 4 years ago

“Terrible customer service. Ignoring emails and worse still, ignoring evidence so the claim can't be settled.”

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Posted 4 years ago

“An absolutely apalling company. Customer service is non-existent. Could not recommend this insurer at all. Even one star is over generous!”

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Posted 4 years ago

“Have been trying to ament car insurance details for several days without any contact from QMH. Will never use them again.”

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Posted 4 years ago

“i had good insurance with that, verry accesible, good service custumer.”

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Posted 4 years ago

“Very unhappy with quote me happy , terrible customer service no phone number to talk to real person . No direct email to a real person . To bad if you've got a problem, your stuck. Bought new car , wanted to swap over cover , they won't insure new car , with no explanation, so having to cancel policy and being charged £56 fee. Will never use or recommend this company.”

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Posted 4 years ago

“Absolute awful company. 15 emails - Automated response apart from 1 that admits that they are in the wrong I have been waiting for 36 hours for a call that has been promised 3 times Messed my bill up then cancel my insurance even though on the 1 email that I have from then states that it is there mistake!”

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Posted 4 years ago

“Everything via online. No phone number to call...just email. The initial response to my query wasn’t at all helpful. Sent another email which should have been responded to within 24 hours. It’s now day two and no reply. Extremely frustrating when it’s an urgent query. Will not be renewing.”

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Posted 4 years ago

“Absolutely atrocious service I was involved in a no-fault accident they wrote my car off over the phone and arranged to collect it the next day. To date that was 17 days ago, no car, no payment, no answers, no excuses, I am unable to contact them as some of the numbers they give me do not respond. When I do get through to the one general number I can I have to go through 2 or 3 people to get to the one I want, often getting cut off, usually 40-60 minutes on hold—still, no answers. To rub salt in the wounds, they wrote off the car, so I no longer require the insurance cover, they charged a £50 cancellation fee!!”

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Posted 4 years ago

Quotemehappy.com is rated 2.0 based on 994 reviews