Quotemehappy.com Reviews

Name: Quotemehappy.com
Rating: 2.04

2.0 Rating 994 Reviews

25 %

of reviewers recommend Quotemehappy.com

Company Reviews

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Metrics

2.0

Based on 994 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The worst insurance company ever. Tried to change from one car to another. All done online but they don’t tell you the cost. There system does not work on iPhone so no option to change cars. Wasted hours on computer. Phoned several times but will not help just saying do it online. Had to loose 6 months insurance to take out s new policy with another company. They should be ashamed.”

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Posted 5 years ago

“Very very disappointing service. Been with company for 5 years, changed car three years ago no problems, now changed car to 2019 Suzuki Swift and been told unable to insure car despite nothing changing other then the vehicle. Vehicle has no modifications etc and policy appears to meet criteria required but now need to pay £56 cancellation fee to get out of policy on a car which they wont insure! This appears to be an established company practice, having read other reviews. Very very poor.”

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Posted 5 years ago

“Quotememiserable! OK car insurance until I tried to cancel the automatic renewal - suddenly my account access was blocked so that I could not cancel online. Tried calling but they will only deal with claims by telephone. Emailed several times to try to cancel the insurance and they just sent password re-set emails in response which did not work. Then I received a text saying the insurance had been renewed along with an email saying I would be charged £50 to cancel. Still emailing and trying to sort this out with no luck. Wish I'd seen the reviews and comments on FaceBook before I took out this insurance as this appears to be a common problem to the point that some are calling it a scam. So far, I've got to agree with them and will be reporting the issue to the Financial Services Ombudsman.”

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Posted 5 years ago

“App not working. Locked out of account Going round in circles Going to lose my ncd No way to fix it Shocking service What are you meant to do...”

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Posted 5 years ago

“I have arranged to collect my new car tomorrow but unfortunately the QMH system won’t allow me to logon and change my car details. When i request a new password link nothing comes through and you end up back at the same screen. You send them an email (only means of contact) and then get a reply saying they aim to respond within a 48 hour period. 48 hours!?! ... what good is that when you need to change your policy details asap! Reading other reviews here I suspect I am locked out because my policy renewed around 11 days ago and by blocking access they prevent any 14 day cooling off cancellations. This is all very frustrating and I am now at a loss what to do next.”

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Posted 5 years ago

“Hideous Company. Avoid at all costs. Just waiting for the cancellation date to come round. Saving money equates to zero service, should of known really.”

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Posted 5 years ago

“The car claims line is an absolute joke. When u ring them .. you are on hold for a min 35min every time. I have been waiting for my claim to get resolved now for almost 9 months and I have a witness stating the 3rd party is at fault and still after 9 months I am no closer to getting it resolved. I am constantly told the 3 rd party insurance either not admitting liability or they waiting to get a response from them. This company is not interested in its customers.”

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Posted 5 years ago

“Home Emergency cover with my Home insurance was paid for but this company is online only use the third party for the Emergency cover. My bathroom tap was leaking and that's not covered under the cover. This online providers only want your premium without providing the cover. Their underwriters are Aviva and they don't want to know any customer issues as Aviva only interested in their cut of the premium. Don't risk your hard earned money to buy this type of cover as "Pay first and we may or may not provide you service when you need it" it's cheaper and easy to pay local treads man than Insurance cowboys.”

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Posted 5 years ago

“There is no telephone number to get help which is a little anoying”

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Posted 5 years ago

“Sham of company Avoid at all costs if you wish to maintain your no claims and god forbid talk to someone. 1. No call centre to call when you want to discuss your renewal or issues with your policy. You have to email them through their systems which takes an age to get the result you are looking for. 2. They do not add your exiting no claims bonus to the system. Upon renewal quotation it only showed 6 years no claims I have 9 years no claims. They give you 5 years no claims when you start and build it up from there.”

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Posted 5 years ago

“You get what you pay for with these. More fool me for choosing the cheapest insurance option. Absolutely shocking. I've asked 3 times to change my direct debit date and they've informed me this isn't possible but have failed to provide me of a reason why this is. No customer service whatsoever, take 2 days to reply to emails, absolutely tinpot.”

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Posted 5 years ago

“I tried 32 times to reset my password but it wont let me and states I have been locked out, I received 4 automated messages saying "how to change your password" which is no help as I cannot change my password because I am locked out. AVOID.”

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Posted 5 years ago

“Absolutely appalling!!! No customer service at all. No reply to emails. A con!!”

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Posted 5 years ago

“Keep away bought a new car told to take out free complimentary insurance as the car is not on there system then when the insurance from the garage where I bought my car from ended they still could not change my insurance so I was told to cancel the policy a charge of £56 for a policy they could not change so you loose out for there system not being updated .how is that fair it stinks.you will not be quoting me happy again that’s forsure”

Helpful Report

Posted 5 years ago

“Wrongly charged. No customer service. No reply to my emails. What a sham insurance company!”

Helpful Report

Posted 5 years ago

“I have been trying for hours to get a copy of my car insurance documents without success. There is only on online service which turns out to be no service at all. There is no cust serv contact number. I now believe this company is a con and if i needed to make a claim it would be useless. quote me very very unhappy indeed. I will spead the word, in my work I meet a good cross section of people and they will all be informed of how angry I am at being conned.”

Helpful Report

Posted 5 years ago

“On-line only is ok when the web-site is working properly. I was quoted £10.78 2 days ago and thought I had paid as a notice, "Your payment has been successful" appeared...but the web page didn't move to confirmation. So I emailed them. It takes 48 hours to reply and they tell me my payment was not taken. I tried again today and was quoted £58.69. There is no way to question this, the help categories do not have this as an option. The virtual help can only answer FAQ's. So I have Tweeted their help. No reply. I change my car tomorrow. I decided to cancel this account and look for another but there is a £50 charge. Against my better judgement I decided to bite the bullet and pay. Guess what, the site is down! I will not be renewing in October and getting very worried about tomorrow. Just had another email, apparently circumstance change so quickly they have had to charge me more, yeah right. Quotemeveryunhappy.com”

Helpful Report

Posted 5 years ago

“The worst insurance company on the planet, they don't honour their renewal quotes, their online payment facility doesn't work and you cant speak to anyone ever.....!!! sometimes its worth paying a little extra purely to get some form of customer service”

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Posted 5 years ago

“cant log in wont let me change password no way to contact want to cancel any renewal so been in touch with bank to stop any payments being taken by them when renewal quote comes through shortly tried over 20 times to log in with new passwords but no response only been with them since MAY 2018 paid in full wish I had read reviews tried to log in with original password but told it was wrong really bad service avoid at all costs”

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Posted 5 years ago

“My first time vehicle insurance never again you cannot contact them .”

Helpful Report

Posted 5 years ago

Quotemehappy.com is rated 2.0 based on 994 reviews