Quotemehappy.com Reviews

Name: Quotemehappy.com
Rating: 2.04

2.0 Rating 994 Reviews

25 %

of reviewers recommend Quotemehappy.com

Company Reviews

Questions

Metrics

2.0

Based on 994 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not use this insurance. They're impossible to contact, then they send you multiple emails saying they've not heard back from you so you contact them again and they say the exact same. On hold for so long you give up or you'll be there all day!”

Helpful Report

Posted 3 years ago

“I was with quote Me happy for 2 whole years very easy everything done online. My renewal price was good.”

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Posted 3 years ago

“Customer support is diabolical,you can’t speak to a human being if you have a concern or problems,I had to change over my policy to another car,there was a problem with doing that on the app,as I couldn’t speak to anyone I had to cancel my policy and go with another company !!! Do not choose QuoteMeHappy”

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Posted 3 years ago

“Don't bother. A good example of a faceless organisation hiding behind an online only process. Any enquiry beyond the pre defined FAQS are impossible to resolve. Awful.”

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Posted 3 years ago

“Good online company for insurance. Allows you do everything easy. Not dealt with any claims so I can't comment on customer service or how they handle claims.”

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Posted 3 years ago

“Don’t go with these people if you wanna be left with no car for 3 weeks. I crashed 3 weeks ago only got sent to garage last week. Was told an estimated valuation from the garage on Tuesday and that they’d pass on to QMH and should receive a call in next 24-48 hours. Still not heard and when I contacted QMH they just want to pass the book and give you loads of random numbers. Beyond frustrated, no car, live over 30 miles away from my work - and no one seems to ever want to answer the phone on the numbers they keep giving me! Cannot wait to leave this poor excuse of a company.”

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Posted 3 years ago

“Do not go with them. Expected better from Aviva. Thought an actual person might work for them to do basic things like enable you to log in but no such luck...Good luck getting an email for them or personal reply.”

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Posted 3 years ago

“I'm sorry to hear your review is bad What went wrong please scroll down To see.”

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Posted 3 years ago

“Impossible to contact them. Company is set up to auto renew without your knowledge and then charges you a small fortune to cancel the policy you didn't want!”

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Posted 3 years ago

“It’s impossible to contact them. There system is very complicated. Please don’t do any business with them.”

Helpful Report

Posted 3 years ago

“Be aware , you will have a difficult job trying to speak to a human at this very poor insurance company ! You get what you pay for ! Even simple enquiries are difficult to resolve! I will never use them again , we are still waiting to resolve a simple problem that would easily be dealt with by one of the more well known companies ! Never again !!!!!!!!”

Helpful Report

Posted 3 years ago

“By definition a "self-service insurer" however this actually extends to dealing with third party claims yourself, Defending their County Court proceedings and at this rate, paying the third party yourself. Following a 50/50 split liability incident in April 2018, I asked QMH if they needed any help disputing the TP damage claim. They declined, saying it was modest and would be paid in full. Fast forward to September 2021 and proceedings arrive at home, the third party suing for unpaid vehicle damage. Three weeks on, QMH have made 1 phone call to me offering mainly excuses and platitudes and have yet to either confirm they have paid the claim or, alternatively that they are placing a Solicitor on record. So, I'm now Defending the claim myself. Fortunately I've 20 years experience in Civil Litigation but that's beside the point. This utter atrocity of an insurance company are effectively happy to let their policyholders get a CCJ against them through their poor performance. I've had 1 fruitless live chat, sent 4 emails, 2 contact forms over 3 weeks and still no interest from QMH. In short, don't insure with any Aviva underwritten company. I swore I never would as I see on a daily basis how terrible Aviva are from within Litigation, but was tempted by a really low price. Never again.”

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Posted 3 years ago

“Easy quick to use great price”

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Posted 3 years ago

“Very cheap quote, but all online, it took the "Team" 5 days to get back to me and didn't answer my question about the policy - but they did say they hoped I would stay safe!! I re asked the question and again got a nonsense answer, when I again re worded the question I got a response basically saying don't bother us again look on line. I wish now I had paid more for a better company, because I am quite sure the same service will apply If I make a claim.”

Helpful Report

Posted 3 years ago

“Avoid Quote me Happy no customer service, not able to speak to anyone by phone or by online chat. Don't respond to emails either. Had a new windscreen repair National Windscreens awful the guy did more damage to my car than the initial window crack. Replaced the windscreen black glue all over the car, seals not replaced, scratches on bonnet etc”

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Posted 3 years ago

“Brilliant service even when I left them for another provider. They sent me my no claims proof without having to be asked.”

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Posted 3 years ago

“I did an insurance quote on the website before my renewal and they wouldn’t do the same like to like even so it was saved on the quote me happy website it mysteriously disappeared when my renewal was due ?”

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Posted 3 years ago

“cant get hold of anyone to explain why I owe money when they already thanked me for renewing policy. I just want to find out what is going on .Please do not use this company”

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Posted 3 years ago

“I thought online only was great idea. Reality is avoid at all costs. trying to speak to someone when things go wrong is impossible. Windscreen claims are routed through National Windscreens who are worse than QMH.”

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Posted 3 years ago

“To start with I wouldn't have put a star as quote me Happy don't deserve any. Delivery bike bump into the back of me in July, instructed to pay the excess buy quote me Happy as I would have a refund, two months after numerous phone calls and emails, still waiting. I called today and was informed that I had to contact the other insurance company for my refund, basically I was told not to bother them anymore I had to do all the work. Quote me well unhappy and wouldn't recommend them to anyone.”

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Posted 3 years ago

Quotemehappy.com is rated 2.0 based on 994 reviews