Sheilas’ Wheels Reviews

Name: Sheilas’ Wheels
Rating: 3.41

3.4 Rating 1,008 Reviews

60 %

of reviewers recommend Sheilas’ Wheels

Company Reviews

Questions

Metrics

3.4

Based on 1,008 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Sheilas’ Wheels 1 star review on 11th July 2024

John Aitchison

Sheilas’ Wheels 1 star review on 18th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I currently have both car and home insurance with this firm .I would rate them highly on customer service for reasons I won,t expand on.But I can comment that they were willing to be flexible in a way that other firms probably would not be.I would reccomended them to friends and family.”

Helpful Report

(Home Insurance) - Posted 9 years ago

“I had a boiler breakdown Christmas week of 2014. I called the claims line, explained my predicament, and within 2 hours they had sent a British Gas engineer, who sought the part needed, and within another hour it was fixed. Brilliant service all round.”

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(Home Insurance) - Posted 9 years ago

“No problems”

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(Car Insurance) - Posted 9 years ago

“My policy was easy to buy online my documents arrived quickly and safely .”

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(Car Insurance) - Posted 9 years ago

“Very Helpful staff and quick to get through to”

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(Car Insurance) - Posted 9 years ago

“Cracking company will be as loyal to them as they are to me. Good long service counts in my book:”

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(Home Insurance) - Posted 9 years ago

“aaaa”

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(Car Insurance) - Posted 9 years ago

“Good low price friendly quick service”

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(Car Insurance) - Posted 9 years ago

“Quick, easy and efficient, just how things should be.”

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(Car Insurance) - Posted 9 years ago

“My car was written off through no fault of my own and Sheilas Wheels settled my claim very quickly and efficiently. I would highly recommend Sheilas Wheels and will be using them again when I replace my car.”

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(Car Insurance) - Posted 9 years ago

“The service was excellent and very informative with all the information that I needed.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“The quote I received this year despite not making a claim was £24.00 more than buying the new policy on line through Go Compare again this year. I rang Sheilas Wheels wheel on the 0845 number to query this and after listening for around 10 minutes to musac actually got to speak to a polite lady whom I explained my query to , as she did not have the authority to deal with my query she said it would be referred to her line manager for action. I was promised a call back within 24 hrs. from her manager, however after two days no call, although I have had a set of documents sent out once again offering me the insurance at the original more expressive price that I queried in the first place This give me little faith in the company and certainly they appear to be lacking in customer care. Like many insurance companies today there seems to be lots of marketing, but no real customer service!”

Helpful Report

(Home Insurance) - Posted 9 years ago

“Very competitive costs and easy to process.”

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(Car Insurance) - Posted 9 years ago

“sadly they would not let us renew to our new property as it was near a river.”

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(Home Insurance) - Posted 9 years ago

“I have used this company for car insurance as well. I've had no problems with them.”

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(Home Insurance) - Posted 9 years ago

“Great customer service had made a few mistakes on my policy and easily and quickly sorted by a friendly phone call.”

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(Car Insurance) - Posted 9 years ago

“Will not use again due to poor customer communication & no email communication whatsoever.”

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(Car Insurance) - Posted 9 years ago

“The most competitive quote by quite a margin backed up by solid, quality customer service.”

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(Car Insurance) - Posted 9 years ago

“Nothing to remark. All went nice and seamlessly.”

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(Home Insurance) - Posted 9 years ago

“Excellent service from Sheila's Wheels, and I do appreciate the emails from them, telling me what to look out for when weather changes are forecast, and the advice given.”

Helpful Report

(Home Insurance) - Posted 9 years ago

Sheilas’ Wheels is rated 3.4 based on 1,008 reviews