Sheilas’ Wheels Reviews

Name: Sheilas’ Wheels
Rating: 3.42

3.4 Rating 1,007 Reviews

60 %

of reviewers recommend Sheilas’ Wheels

Company Reviews

Questions

Metrics

3.4

Based on 1,007 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Sheilas’ Wheels 1 star review on 11th July 2024

John Aitchison

Sheilas’ Wheels 1 star review on 18th March 2024

Anonymous

Anonymous // 01/01/2019

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“Too expensive fee to change my vehicle over - not impressed and can’t access my documents on line either so need to ring again to access them”

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(Car Insurance) - Posted 5 years ago

“Very good car insurance policy - easy to set up payments and get insured quickly.”

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Posted 5 years ago

“Really good company never had a problem if I've needed to change my vehicle or just general enquirys will recommend them”

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(Car Insurance) - Posted 5 years ago

“Easy to swap my insurer . Also quickly .Hope that will staying with Sheila Wheels for longer than a year.”

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Posted 5 years ago

“They hi jacked my enquiry, on go compere, never mentioned that they were sheilas wheels, makes you feel a bit apprehensive about dealing with people who adopt such tactics !!!”

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Posted 5 years ago

“Rubbish company, unhelpful, I’m them customer since 2013, insuring 2 cars and I need curtesy car after accident (not my fault) which they provided and I wasn’t happy with it. I been told they can’t change that even I don’t feel safe and comfortable driving. I will not recommend to anyone. They are good only to take the money, not helpful.”

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Posted 5 years ago

“I have noticed in the reviews that any good ones are one liners only which makes me wonder who wrights them? My experience after having my lovely car stolen was terrible .Apart from firstly being made to feel as if the theft was my fault it has been six weeks and still no result . I am still having to pay the finance and insurance on the car and cannot afford to get a replacement which severally hampers my work and social life. Rubbish company with absolutely no sympathy or understanding of their customers hardship”

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Posted 5 years ago

“Real good one of the best aswell”

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Posted 5 years ago

“Providing my proof of no claims was a problem and all they had to do was check l had already given them the information”

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(Car Insurance) - Posted 5 years ago

“On my application to Sheilas' Wheels/Esure I declared I had a medical condition and that the DVLA was aware with no restrictions on my driving - like I've always done in the past with other car insurers. I received my policy schedule that stated I didn't have any medical condition, which was factually incorrect and not something I'd declared. I told Sheilas' Wheels/Esure that there was a mistake on the policy schedule they should correct. I then received a letter advising me to call them - they wanted to know what my medical condition was as this was new information that hadn't been declared (it wasn't new, I had declared it on my application - DVLA aware with no restrictions). On the phone I was told that I needed to tell them what my medical condition was, I refused as I had been honest with them in my application, they had then sent me a factually incorrect policy schedule and no more needed to be said. They told me if I didn't tell them the exact medical condition, they'd have to cancel my insurance. If I'd have my insurance cancelled once, I knew it'd affect me forever whenever I had to take out insurance in future, raising my premium, so I had no choice but to tell them I had a mental health condition (anxiety/depression). They told me it wouldn't affect my insurance premium in future, all lies of course. I have been pressured into declaring something that does not affect my driving and does not make me any more of a risk. If anything, I'm a more careful driver and avoid taking risks. I feel I've paid a penalty for being honest and now they and other insurers see me as a risk whenever taking out insurance, though they may tell you otherwise. Avoid Esure/Sheilas' Wheels...”

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Posted 5 years ago

“Paid for a claim that never happened”

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Posted 5 years ago

“Quick and easy”

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(Car Insurance) - Posted 5 years ago

“Go compare used to buy this policy but they never sent the promised 50% off restaurant card. Sheila’s wheels was a competitive quote on a comprehensive policy. The real acid test will be the renewal quote.”

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(Home Insurance) - Posted 5 years ago

“Fab experience And very helpful customer services would recommend”

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Posted 5 years ago

“Quote was good compared with other companies,just hope that the renewal quote is just as good providing I don’t have any claims.”

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(Car Insurance) - Posted 5 years ago

“I contacted Sheilas wheels to extend my insurance cover for European Travel. Their policy document says "European cover can be topped up to the same level as UK cover for a small charge" I paid the sum of £86.86 but find out this only covers me for the 6 week period of my last trip. Their revised policy document states that my policy has been extended for European cover whilst giving no dates. I phoned up to complain about this but they do not appear to have any complaints procedure, neither are their staff very well informed. They cannot be contacted by email. I have written to them to complain but they do not reply. Certainly I would not recommend this Company to anyone and will not use them again.”

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Posted 5 years ago

“Opening a claim with Shiela wheels for a non fault accident was one of the worse things I’ve ever had to go through. It’s been 6 months and it’s still going on. I never got told the correct information and never been contacted with an update. They are very slow and terrible customer communication skills I would not recommend. Stay away”

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Posted 5 years ago

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Posted 5 years ago

“Hiden additional costs not revealed such as driving abroad”

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(Car Insurance) - Posted 5 years ago

“Provide the more languages. Thanks”

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(Car Insurance) - Posted 5 years ago

Sheilas’ Wheels is rated 3.4 based on 1,007 reviews