Sheilas’ Wheels Reviews

Name: Sheilas’ Wheels
Rating: 3.41

3.4 Rating 1,010 Reviews

60 %

of reviewers recommend Sheilas’ Wheels

Company Reviews

Questions

Metrics

3.4

Based on 1,010 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Sheilas’ Wheels 1 star review on 11th July 2024

John Aitchison

Sheilas’ Wheels 1 star review on 18th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fantastic customer service was looked after by a gentle man called collin when i bumped my car he was so caring and made me feel at ease totally made it easy for me to sort out as iv never dealt with anything like putting a claim in highly recommend thankyou colin xx”

Helpful Report

(Car Insurance) - Posted 7 years ago

“Be careful with the high cost of transferring your insurance to another car mid way through your policy.”

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(Car Insurance) - Posted 7 years ago

“Absolutely dreadful company. Very nice when they want something from you- but try getting your entitled monthly refund back if you cancel your insurance before the year is up. They promise and promise but the money never lands back in your account. Then they stop responding to your emails. We’ve had to resort to reporting them to the insurance ombudsman. If you have any sense at all, steer well clear. I will NEVER do business with them again!”

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Posted 7 years ago

“No problem”

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(Car Insurance) - Posted 7 years ago

“Great company”

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(Car Insurance) - Posted 7 years ago

“Very helpful, speedy repair to my car and courtesy car provided. No problems at all, and I was very happy with the service provided. Highly recommend.”

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(Car Insurance) - Posted 7 years ago

“Great overall service.”

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(Car Insurance) - Posted 7 years ago

“Fantastic service, very quick, efficient and professional. Would recommend to anyone, and bodyshop gave great service too. Very pleased.”

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(Car Insurance) - Posted 7 years ago

“A good experience. Details given over the phone and I had no problems with that process. The cost was very reasonable.”

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(Car Insurance) - Posted 7 years ago

“really happy and friendly. very helpful and really good pricies”

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(Car Insurance) - Posted 7 years ago

“Good”

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(Home Insurance) - Posted 7 years ago

“I was in hospital bank they couldn’t take my monthly payment as usual! My sister phoned up to pay what was outstanding basically I had 1 month left to pay and they cancelled my policy altogether now I am paying double what I normally pay and a single parent”

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(Car Insurance) - Posted 7 years ago

“Our claim was dealt with quickly and professionally.”

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(Home Insurance) - Posted 7 years ago

“I insured my current car with Sheila's wheels in April, after my old Volvo was declared unfit and too expensive to repair. I bought a jag and insured that with them and got confirmation of a policy number. The insurance was through a comparison site. Recently I noticed that instead of one payment a month, they were taking two. So decided to ring them today to find out what was going on. They insisted I had two policies with them. Yet I only received one policy number. I had had a renewal quote from the comparison site and they insisted that the other policy was using my husband's email address. Why on earth would I use two different email addresses. My husband checked and he has never received any emails from this company. They cancelled the first insurance for the Volvo today - so very gracious of them, which has had no MOT since May, and has not been in my possession since April and is currently SORN. I did not SORN it. They now insist that in order to get my £296.40 back I have to contact the DVLA to prove that the vehicle was not in my possession! I told them if they went on the DVLA site ( Not a hard thing to do!), they could see for themselves that the car had not been MOT'd since it expried in May, and had been SORN. Seeing as esure now own Sheila's Wheels. I will never deal with these idiots again and will be contacting my ombudsman.”

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Posted 7 years ago

“Generally good and helpful.”

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(Car Insurance) - Posted 7 years ago

“Sheila's wheels offered me affordable insurance in a climate where premiums just keep going up,I need my own transport for my job role and don't feel i'm being ripped off by over expensive premiums.For this I love Sheila's wheels !”

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(Car Insurance) - Posted 7 years ago

“Some things are easy and others are hard so my review is neither good or bad but an Easy insurer to use”

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(Car Insurance) - Posted 7 years ago

“i found them to be very knowledgeable and was happy with the insurance.”

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(Car Insurance) - Posted 7 years ago

“Happy with the service”

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(Car Insurance) - Posted 7 years ago

“Rare I stay with a company more than a year, Shelia's wheels have held me for two so far”

Helpful Report

(Car Insurance) - Posted 7 years ago

Sheilas’ Wheels is rated 3.4 based on 1,010 reviews