Sheilas’ Wheels Reviews

Name: Sheilas’ Wheels
Rating: 3.42

3.4 Rating 1,007 Reviews

60 %

of reviewers recommend Sheilas’ Wheels

Company Reviews

Questions

Metrics

3.4

Based on 1,007 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Sheilas’ Wheels 1 star review on 11th July 2024

John Aitchison

Sheilas’ Wheels 1 star review on 18th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a hold up getting prof of NCB they were very patient, thank you Sheilas Wheels”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Covered me with no hassle, sent my documents with no hassle and have given me no hassle, all in all, just what I want!”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Terrible customer care! The website barely works so wait 40 mins to eventually speak to someone to sort out NCD (whilst the recording says how important my call is). Eventually get through and it turns out that they refuse to honour my 12 years NCD even though my last policy was with them and when I cancelled it to go into a company car I was told that if I returned to them they would keep my NCD open. Apparently I was I month over their allowed gap between insurances (their own policy) so zero NCD and an extra £40 + to pay. I will not be renewing with these people again ever so be careful as they are not to be trusted.”

Helpful Report

Posted 3 years ago

“Sheila's Wheels provided me with the necessary cover at a far more reasonable rate than my previous insurance company.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Bad customer care”

Helpful Report

Posted 3 years ago

“Not reasonable charge. After one year with them with no claim they don’t discount for renewal.”

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Posted 3 years ago

“Was impressed with the service I got when I applied for the insurance”

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(Car Insurance) - Posted 3 years ago

“Excellent people to deal with A++”

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(Car Insurance) - Posted 3 years ago

“After being with them for around four years wanted to cancel my policy and direct debit. Ring and spoke to them about the cancelation and been charged 9.58. Day after i been charged 94.17 my normal direct debit for insurance and when i ring them back they say that this direct debit is a charge for my cancelation aswell. I was not informed about it when i was on the call to cancel policy about monthly direct debit charge for cancelation of policy. Be careful with this company, fishy”

Helpful Report

Posted 3 years ago

“The customer service advisor was great,i had to change my policy half way through due to changing my car and it was a very easy process.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Don’t buy insurance from them they will rip you off.”

Helpful Report

Posted 3 years ago

“If I could give this company 0 stars I would. I have insured with them for the last few years with no issues, however they had a system error and they took just over £1600 out of my account and then cancelled my policy. It has been over 3 weeks and after calling them numerous amounts of times I keep getting told that the money will be in my account in 3 days, however still no sign of the money. So I am left £1600 out of pocket and no car insurance…”

Helpful Report

Posted 3 years ago

“Sheila’s Wheels have given me exactly the same service re car insurance but much cheaper”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Brilliant,did everything online and it was a breeze”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Good in every aspect, even when I sold my car they put my insurance into suspension until my new car arrives.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“They offered me the chance to claim a rebate on my insurance because of not driving my car much due to the pandemic which I thought was fair play”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Very good insurance quote however when we came to change our vehicle 2 months after purchasing their insurance, there was an admin charge which we have Never had to pay before on Any other insurance policy.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Good communication when I bought the insurance I will stay with them as long as they don’t bump the price up”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Excellent service great price for car renewal insurance will stick with them”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Cant fault sheilas wheels very cheap insurance highley recomended”

Helpful Report

(Car Insurance) - Posted 3 years ago

Sheilas’ Wheels is rated 3.4 based on 1,007 reviews