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Sure Thing Reviews

3.5 Rating 553 Reviews
62 %
of reviewers recommend Sure Thing
3.5
Based on 553 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat

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Anonymous
Anonymous  // 01/01/2019
Dreadful. A terrible company to deal with and they are full of lies. The advisors didn't have a clue what they were on about and there were so many hidden charges. Very rude and impolite bunch. Never use this company.
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Posted 9 years ago
Beware of this company - underhand selling techniques. Had to make a complaint to obudsman for miss-selling
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Posted 9 years ago
Very good
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(Car Insurance) - Posted 9 years ago
Very quick to arrange and very clear to check what you have arranged and are covered for.
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(Car Insurance) - Posted 9 years ago
they were the cheapest for my needs simple as that
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(Car Insurance) - Posted 9 years ago
This company is an absolute rip off! I paid £330 but sold my car 4 months after taking out the policy. They refunded me £49!!!!! £60 cancellation, lost £127 for the breakdown and legal (you can't even transfer this, just a straight forward tough luck!) Will never go with them again. Blatant thieves.
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Posted 9 years ago
BEWARE BEWARE !!!!! I put my details in to go Compare with a £250 excess limit I took Sure things quote up as it was the cheapest. I paid in full I then had an email to print my certificate out and a second email to register which I did. I was hit by a car in the front drivers door a NONE FAULT CLAIM I informed Sure thing and the claim proceeded I then had a letter saying my excess was £550. I contacted them and they said I should have read the small print as there is a further £300. The small print was on the internet some where hidden I had no paperwork from them and had no access to small print till AFTER I paid !!! This company have not broken the law but operate SHARP PRACTICE !!! Never again am I going to purchase like this I have learnt an expensive lesson I had dash cam evidence and I'm in a fight to get the 3rd party to pay but I don't think I will be successful as the other driver will not admit responsibility to his insurers and even with cam footage there is a cant be bothered attitude YOU HAVE BEEN WARNED
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Posted 9 years ago
So easy to do and understand what you get with you policy.
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(Car Insurance) - Posted 9 years ago
great
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(Car Insurance) - Posted 9 years ago
great
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(Car Insurance) - Posted 9 years ago
great
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(Car Insurance) - Posted 9 years ago
First off, how do you review this company? I went to an insurance comparison site, went for the cheapest quote, got hooked up with this company and since then, no problems. But I haven't (touch wood) had to claim! I wonder if the postive reviews here are in the same situation as me?
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Posted 9 years ago
Don't use this company it's just cons after cons they voided my insurance then want me to continue payments
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Posted 9 years ago
I have yet to use there facilities but I am sure they will be on form
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(Car Insurance) - Posted 9 years ago
What a nightmare, just purchased another car, the 'new' car is the same year, same exact model even same colour, in fact its identical. My existing policy expires in November. Guess what, yes they charged me 45.00. That does include SERVICE CHARGE, so I have been ripped off. MY ADVICE IS GO ELSEWHERE, DO NOT GET RIPPED OFF. Dealing with a complete DULLARD. The sad person(?) even asked if my Mondeo Ghia X was a 3 or 5 door. I told him it was Automatic but he insisted it was manual. Anyone know of a decent insurance company that has real people at the other end of the phone. If so Email me on 755245cyncoed@gmail.com.
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Posted 9 years ago
Have had Sure Thing insurance on my car for a year now. Have been absolutely fine with me. Everything was set up easily. At the start of the insurance I found Driver Guardian could provide legal cover cheaper than Sure Thing and they were more than happy to remove it free of charge even though I'd already started the policy which was very good of them. The team at Sure Thing have been great over the past year. Not had any claims with them over the past year so can't really review their claim policy, the insurance was very easy to take out, found it on compare the market. The only thing was that this year the new renewal was much higher than Aviva offered (the renewal quote was pretty much the same value as last year - even though I've got one more year on my licence and one more year no claims) so have switched to Aviva, but I guess sometimes that's just the way things go. Would certainly go back to Sure Thing again in the future if the price comes down. One thing that I did find really good is that they offer protected no claims at 4 years, where as many insurers only offer to protect your no claims after 5 years.
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Posted 9 years ago
Very helpful and professional and I have been very happy with you service thanks
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(Car Insurance) - Posted 9 years ago
Very satisfied with service and price for car insurance
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(Car Insurance) - Posted 9 years ago
They are very quick to help and clear up any queries
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(Car Insurance) - Posted 9 years ago
Beware of £50 cancellation fee!! I fail to see how can this be justified?
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Posted 9 years ago
Sure Thing is rated 3.5 based on 553 reviews