Sure Thing Reviews

Name: Sure Thing
Rating: 3.48

3.5 Rating 553 Reviews

62 %

of reviewers recommend Sure Thing

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3.5

Based on 553 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cowboys!!!!!”

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Posted 9 years ago

“Stay well clear! you will end up out of pocket”

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Posted 9 years ago

“Very poor. Do not use this company even if its the cheapest. If you have an accident even if its not your fault you will end up out of pocket.”

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Posted 9 years ago

“just awful!! they cancelled my insurance with no refund as I didn't reply to a letter sent within 7 days!!! i was out the bloody country SHOCKING customer service DO NOT USE its the cheapest for a reason”

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Posted 9 years ago

“Awful please don't use!! trust me!! maybe the cheapest but you will regret it!”

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Posted 9 years ago

“Easy to set up!”

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(Car Insurance) - Posted 9 years ago

“D o exactly what they claimed to do.”

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(Car Insurance) - Posted 9 years ago

“A very efficient service with clear and concise information, no problem following online instructions would highly recommend.”

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(Car Insurance) - Posted 9 years ago

“Terrible customer service. Quoted treble for renewal price as they said I had hit a cyclist yet that never occurred! Tried to sort it out however their underwriters wouldn't budge despite the 'claim' ever existing! Had reported a road rage incident to them where I was wrongly accused of something and reported it to cover myself. Never again will I be so honest!!! The report was obviously taken down incorrectly which has now affected my ncd for another insurer. Still banging my head against a brick wall as this remains open on my file until 6 months is up as someone could claim against me!!!!! Avoid at all costs.”

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Posted 9 years ago

“Found this company fast helpful, Sent my documents by email, I will be changing my insurance cover to a different car soon ,hopefully they will be as efficient in dealing with this as they were when I first started my cover”

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(Car Insurance) - Posted 9 years ago

“They are great as long as you do not claim. I had a minor claim that I had to pay with my excess. They then still doubled my insurance cost.. of course I left them and got a much better deal from another company.. They just do not believe in customer care ..”

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Posted 9 years ago

“Never had to pay for a paper copy of my insurance, not yet received. I would not recommend to my worst enemy.”

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Posted 9 years ago

“Good cheap price but poor customer service, I never had to make a claim but have just cancelled my policy half way through (costing me £50) because amendments were so pricey. Even calling them costs a lot, they're slow on the phone and once you're in their prices to make amendments (e.g. moving house/buying new car/adding drivers) are super expensive compared to other companies and other quotes that I have for making the same changes. I wouldn't use this company again nor recommend that anyone else do so.”

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Posted 9 years ago

“Easy to use”

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(Car Insurance) - Posted 9 years ago

“Found it quick and easy to take out insurance. A few crossed wires re my no-claims bonus which were ironed out promptly. Had to ring Customer Services for some info and they were efficient and helpful. 9 months into my policy and so far, so happy.”

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(Car Insurance) - Posted 9 years ago

“Tried to tell them that I had not made a claim which I knew they had information about this and put my insurance up will not be having another year with them”

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(Car Insurance) - Posted 9 years ago

“Very helpful site”

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(Car Insurance) - Posted 9 years ago

“i changed my car not long after purchasing the policy. it was quick and easy and all done online”

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(Car Insurance) - Posted 9 years ago

“They are great for insurance but I paid £10 over 4 months ago to receive my documents threw the post and still haven't received them”

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(Car Insurance) - Posted 9 years ago

“I purchased last year and was very pleased with provider. I hope my renewal will be as good”

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(Car Insurance) - Posted 9 years ago

Sure Thing is rated 3.5 based on 553 reviews