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The Co-operative Insurance Reviews

3.6 Rating 700 Reviews

65 %

of reviewers recommend The Co-operative Insurance

Company Reviews

3.6

Based on 700 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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The Co-operative Insurance 1 star review on 10th March 2021

The Co-operative Insurance 1 star review on 10th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AVOID AVOID AVOID, the COOP insurance company use an outside loss adjuster that actively seeks to deny genuine claims, even if you are lucky enough to have them allow your claim, the outside loss adjuster ( Buildng validation solutions ) they appointed a particularly difficult man ( Mick Dilworth) to my claim, they then undervalue the claim drastically in order to pay out less than the true value of the claim I have been fighting with these people for three years now, and my claim has still not been met properly, COOP INSURANCE IS NOT COOP ANY MORE, IT HAS BEEN SOLD TO ANOTHER COMPANY THAT DO NOT WANT TO PAY CLAIMS, AVOID AVOID AVOID”

Helpful Report

Posted 3 years ago

“"It took over 6 months to settle a claim and they payed out a lot less they are useless and I never insurance a car or anything else with the coop just like there shop there rod you "”

Helpful Report

(Car Insurance) - Posted 3 years ago

“"So expensive compared to other insurance company\u2019s changed from a 2lt to a1.6 it went up by a extra \u00a3300 won\u2019t be getting my insurance from them at anytime "”

Helpful Report

(Car Insurance) - Posted 3 years ago

“"Very pleased with my new CO-OP insurance policy and with Go Compare. Changing over from LV with whom I'd been insured with for several years saved me \u00a3160."”

Helpful Report

(Car Insurance) - Posted 3 years ago

“"The policy itself was fine.\r\nThe problem occurred when I needed to cancel it (as the car was sold) - the \"admin fees\/cancellation fee\" were so enormous that it really wasn't worth doing.\r\nWith 8 months still to run on the policy I received approx \u00a317!\r\nScandalous. "”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Phoned up on Wednesday to cancel my renewal because it was too expensive and found cheaper elsewhere ( don't we all do that every year?) but I was totally ignored and they renewed it anyway, disgusting service.”

Helpful Report

Posted 3 years ago

“"TOO EXPENSIVE, SEE WHEN WE RENEW!!!!"”

Helpful Report

(Car Insurance) - Posted 3 years ago

“"Quick service fairly reasonable price and efficient "”

Helpful Report

(Car Insurance) - Posted 3 years ago

“"The insurance was easy to organise. The person I dealt with was very helpful"”

Helpful Report

(Car Insurance) - Posted 3 years ago

“"I have had no reason to claim so have no facts to use to compare this company with any other."”

Helpful Report

(Car Insurance) - Posted 3 years ago

“"I was involved in a no fault accident and they were very helpful."”

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(Car Insurance) - Posted 3 years ago

“"With me been self-employed and just had a new born baby and not get help for time off so then helped me out though that stage and with work been quite this time off year to stop payment bouncing I would just make payment online when I had it but am back to normal now so thanks to co op insurance for helping me out though hard times "”

Helpful Report

(Car Insurance) - Posted 3 years ago

“"Good premium for the cover I required. "”

Helpful Report

(Car Insurance) - Posted 3 years ago

“"So far I have not having to use you"”

Helpful Report

(Car Insurance) - Posted 3 years ago

“"This insurance was very easy to sort out . Going via gocompare I was able to select Coop insurance from a list of others . It provided everything I required at a great price . It was all done in no time . I am very happy with my Coop insurance . "”

Helpful Report

(Car Insurance) - Posted 3 years ago

“"Have changed cars twice during this policy, no fuss, no bother, and easy to use the online service. Great thanks."”

Helpful Report

(Car Insurance) - Posted 3 years ago

“"This policy was fine until my partner was involved in an accident , June 21 . Our vehicle was repaired promptly and the \u00a3250 excess paid on recovery , written statements were made many times , complete with an independent witness statement . Only to find that I was being held responsible , even though according to claims handlers , I was not at fault . This occurred when Markerstudy Ins. services became involved with responsibility being altered from 50 \/ 50 , then 70 \/ 30 , both of which were refused and further statements being made to that company . It Is now Feb 22 and we still await further information and return of our \u00a3250 . "”

Helpful Report

(Car Insurance) - Posted 3 years ago

“"Insurance was a great price "”

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(Car Insurance) - Posted 3 years ago

“"Very happy with the service I have received "”

Helpful Report

(Car Insurance) - Posted 3 years ago

“"Website very easy to use and understand got the best deal for me very quickly. "”

Helpful Report

(Car Insurance) - Posted 3 years ago

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The Co-operative Insurance is rated 3.6 based on 700 reviews