Login
Start Free Trial Are you a business? Click Here

Zenith Insurance Reviews

2.3 Rating 268 Reviews
33 %
of reviewers recommend Zenith Insurance
2.3
Based on 268 reviews
Customer Service
Communication Channels
Live Chat, Telephone

Write Your review

Anonymous
Anonymous  // 01/01/2019
I wouldn't use this insurance company again
Helpful Report
(Car Insurance) - Posted 10 years ago
new address: Flat 03 Peary House Stonebridge Park. NW10 8JD London
Helpful Report
(Van Insurance) - Posted 10 years ago
dd
Helpful Report
(Car Insurance) - Posted 10 years ago
For no reason other than I had changed adress they canceled my policy. Wouldn't use them again for this reason
Helpful Report
(Car Insurance) - Posted 10 years ago
Very good thanks
Helpful Report
(Van Insurance) - Posted 10 years ago
Very good company, great customer service so much i will be renewing my insurance with them
Helpful Report
(Car Insurance) - Posted 10 years ago
Great service.
Helpful Report
(Van Insurance) - Posted 10 years ago
Would definitely use again.
Helpful Report
(Van Insurance) - Posted 10 years ago
Would not recommend.
Helpful Report
(Car Insurance) - Posted 10 years ago
Dreadful customer service when dealing with simple glass claim - still ongoing five months on...
Helpful Report
(Car Insurance) - Posted 10 years ago
I wish I never took insurance out with zenith and all the companies involved. I made a claim and i've experienced nothing but stress with this. I advice everyone who's thinking about taking insurance out with zenith to not do so, and pay a little more with another company.
Helpful Report
(Car Insurance) - Posted 10 years ago
WHAT IS MY NEW QUOTE. I AM ENTITLE TO REFUND? IF ANYTHING WILL CHANGE WITH MY CIRCUMSTANCE LET ME KNOW BEFORE MY INSURANCE RUNS OUT THANKS.
Helpful Report
(Car Insurance) - Posted 10 years ago
So far so good i never use anything yet.
Helpful Report
(Car Insurance) - Posted 10 years ago
Terrible customer service, wrong information given and not clear.
Helpful Report
(Van Insurance) - Posted 10 years ago
When you go online to purchase from what you think is Zenith you are actually dealing with an agent company and not necessarily the same agent company, I renewed my insurance last year with zenith and still had to obtain proof of my no clams from zenith to then forward to zenith, dealing with the agent was a farce taking up my time sorting it all out. In my industry we have a KPI called "Delighted Client" we focus on what we need to do to delight our clients, which then generates repeat business. From my experience the system that zenith have in place selling through agents that purport via the website to be Zenith is clearly flawed.
Helpful Report
(Car Insurance) - Posted 10 years ago
Waste of space.
Helpful Report
(Car Insurance) - Posted 10 years ago
They are easy and noT had any problems at all.
Helpful Report
(Car Insurance) - Posted 10 years ago
Terrible company! Didnt deal with my claim properly sent round in circles. Absolute nightmare.
Helpful Report
(Van Insurance) - Posted 10 years ago
Zenyth's customer service is very good, i got all my questins answered, anything that I coudn't understand was explained. Phone calls were answered quickly. I would choose Zenyth again.
Helpful Report
(Car Insurance) - Posted 10 years ago
spoken to various departments within this year, every experience was very good, always managed a laugh which made things easier. Couldn't fault them. .
Helpful Report
(Car Insurance) - Posted 10 years ago
Zenith Insurance is rated 2.3 based on 268 reviews