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Geeks on Wheels Reviews

4.8 Rating 6,785 Reviews
97 %
of reviewers recommend Geeks on Wheels
4.8
Based on 6,785 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Geeks on Wheels Reviews

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024
Matthew Nicol
Geeks on Wheels 5 star review on 2nd September 2024
John Manby
Geeks on Wheels 5 star review on 8th August 2024
Yvonne Dagley
Geeks on Wheels 5 star review on 19th February 2024
Geoff Bradley
Geeks on Wheels 5 star review on 29th October 2023
Colin Miller
Geeks on Wheels 5 star review on 10th October 2023
Felice Gazo
Geeks on Wheels 5 star review on 10th October 2023
Felice Gazo
11
Anonymous
Anonymous  // 01/01/2019
I would recommend Geeks on Wheels, as I have been a client over the last 16 years. Only one disaster in all these years I within the statistical range of expectations. And as they say, is the putting it right that counts. May be some technicians would benefit from training in IT methodology, but overall, they are a great bunch of geeks.
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Posted 6 months ago
Hi Roger, thank you for your continued support over the past 16 years and for recommending Geeks on Wheels! We appreciate your understanding that occasional issues can happen, and we strive to make things right when they do. Overall, we're glad to hear you've had plenty of valuable and positive experiences with our service! Thanks again, for your 5-star review and kind words.
Posted 6 months ago
Had Anthony come and solve my multitude of problems . The security system and wifi system is working well Cheers Deren
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Posted 6 months ago
Hi Deren, thank you for your 5-star review! It's great to hear that your security system and Wi-Fi network is now working well, thanks to our awesome technician Anthony! We're just a call away should you need tech help in the future. Thanks again!
Posted 6 months ago
James was given a puzzle to solve and he did. He reset the computer and said we could re set, which we have done and now everything is running properly, it was interesting that when we turned the computer on it did not ask for all the settings we had enter after he did a reset for us. Email etc, going well. Please let him know.
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Posted 6 months ago
Hi Noel, thank you for sharing your experience with us! We’re happy to hear that James was able to solve the issue and get everything up and running smoothly for you. It’s great to know that the reset resolved the issue and your email and other settings are working well. And yes of course, we'll be sure to pass along your feedback to James. Thanks again for your review!
Posted 6 months ago
Unable to resolve problem on line - Geek was onsite within 2 days. Appeared onsite punctually - addressed problem and was gone within 30 mins. Excellent service.
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Posted 6 months ago
Hi Keith, thank you for your review! We're glad to hear your tech issue was resolved and that you found value in our service. Your kind words mean a lot to us, thanks again!
Posted 6 months ago
Excellent response to my call for help. A swift result that has me up and running again . Very helpful and friendly young man.
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Posted 6 months ago
Hello, thank you for your 5-star review and kind words. It's awesome to hear everything's up and running again, thanks to one of our awesome techs. We're just a call away should you need any tech help in the future! Thanks again!
Posted 6 months ago
Following a breach of security on my Desktop, my bank took the precautionery measure of disabling my internet access until I had a full clean completed. My initial contact with GOW was referred to me and initially an appointment was unavailable until the following Monday but I was put on the cancellation list and was contacted on Wednesday to advise Rob was immediately available. This was greatly appreciated. He was professional, friendly and very competent.
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Posted 6 months ago
Hi Judith, we understand how frustrating and worrisome tech issues like yours can be, so we're glad we could arrange a prompt appointment to restore your computer's security. It's also wonderful to hear that Rob's visit was professional and accommodating. Thank you kindly for your 5-star review!
Posted 6 months ago
I was impressed with Geeks on Wheels from my first ph contact, and then StephenF was very helpful, sorting my queries. Thank you StephenF for your explanations and sorting my issues. I
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Posted 6 months ago
Hi Tiri, thank you so much for your 5-star review! We're delighted to hear that you found our service valuable from start to finish. We're especially pleased that Stephen not only resolved your issues but also boosted your confidence with your tech. If you ever need tech assistance in the future, we're just a call away. Thanks again!
Posted 6 months ago
I love having Weonsuk to sort out my problems. He is always very clear and easy to understand. I like the way he gets me to do whatever to prove that I have it right. Now I don't panic if things go wrong, I just ring for Weonsuk. Problem solved
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Posted 6 months ago
Hi Margaret, thank you for your 5-star review and kind words! We're happy to hear that Weonsuk exceeded your expectations, not only by fixing your tech but also by ensuring you felt confident using it moving forward. Your feedback means a lot to us. Thanks again!
Posted 6 months ago
Staff member was very competent and understood my concern. He was very professional and he satisfied my request and fixed the underlying problem with my computers. I highly recommend him. Thank you for your services.
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Posted 7 months ago
Hi Joy, thanks for taking the time to leave such a thoughtful 5-star review. It's great to hear your underlying computer issues have been resolved, and in a professional manner. Thank you for your recommendation and feedback!
Posted 7 months ago
Great Service, Carlos awesome:)
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Posted 7 months ago
Hi Brenda, thank you for the 5-star review!
Posted 7 months ago
Very easy to make a booking, good communications, soonest response. Good understanding of our needs and offerred excellent solutions in a short time. Very friendly, capable technician
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Posted 7 months ago
Hi John, ensuring a seamless "book a Geek" process from start to finish is a top priority for us, so it’s fantastic to hear you had such a positive experience. We're also chuffed that your technician provided you with valuable solutions. Thank you for your 5-star review!
Posted 7 months ago
Ashvin from Geeks on Wheels exceeded my expectations. I am one very happy customer.
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Posted 7 months ago
Hi Christine, thank you for your 5-star review and kind words! It's important to us that our technicians go above and beyond when it comes to helping you with your technology, so it's awesome to hear Ashvin delivered on this! Thanks again!
Posted 7 months ago
Feel very fortunate to have Aaron help me out today, a delightful young man. Ngaa manaakitanga Christina
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Posted 7 months ago
Hi Christina, we're pleased you had such a positive experience with our service all thanks to our awesome technician Aaron. We're just a call away should you need anymore tech help in the future! Thank you for your 5-star review and kind words.
Posted 7 months ago
Ben was super! Speedy and efficient and explained everything succinctly.
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Posted 7 months ago
Hi Janine, thank you for your 5-star review! It's great to hear our technician Ben fixed your tech issues in a timely and efficient manner, while explaining the process as he went along! Thanks again for your kind words.
Posted 7 months ago
I would like to say how pleased I am with the Geeks on Wheels service. The laptop I use is very old and was starting to "play up", it would only let me have five minutes online! Very frustrating! My daughter put me in touch with G0W, I booked a visit, expecting to wait a few days. However, the Tauranga Branch sent James (a personable young man) the following day. He was able to solve the problem, provide me with a cable, and offered ongoing tech support, when the time comes to replace my laptop. I will certainly be recommending G0W to my friends. Janette
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Posted 7 months ago
Hi Janette, thank you so much for your kind words and 5-star review! With technology being such a crucial part of our lives, we understand how frustrating it can be when things go awry. We're glad you were recommended to our services and that we could provide the results you needed. Remember, we're just a call away whenever you need tech help in the future! Thanks again!
Posted 7 months ago
G on W always give me top notch sevice
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Posted 7 months ago
Hi Alistair, thank you so much for the kind words and 5-star review! We're glad to hear that you're happy with our service. Your support means a lot to us!
Posted 7 months ago
Very good expertise and knowledge and very clear explanations provided
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Posted 7 months ago
Hello! Thank you for your 5-star review! Awesome to hear you had such a positive and rewarding experience from our service. Thanks again for your kind words!
Posted 7 months ago
Weonsuk was outstandingly helpful, both listening to what we were wanting and explaining clearly what we needed to know. We have every confidence in what was achieved.
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Posted 7 months ago
Hi David, it's important to us that our technicians are not only good with fixing technology, but also good at listening and communicating with our valued customers! So, it's great to hear Weonsuk is doing just that! Thank you for your 5-star review!
Posted 7 months ago
Oh so very helpful. I was amazed at the info Angus was able to find on my computer and I feel much more relaxed about how my phones and laptop are working now.
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Posted 7 months ago
Hi Beth, we're so glad to hear that your tech issues are a thing of the past, thanks to our fantastic technician Angus! Enjoy the peace of mind with no more tech troubles. We really appreciate your 5-star review and kind words, thank you!
Posted 7 months ago
I had excellent, pleasant, friendly and professional service which solved my problems efficiently and quickly. I belong to that generation who did not grow up with computers and would rather go back to the days of pen and paper. Ben explained what the problem was and what he was going to do about it. I couldn't have asked for better.
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Posted 7 months ago
Hello! Thank you for your 5-star review! Its great to hear, that through our service, you got the results you were after. Technology can be incredibly frustrating especially as it continues to quickly develop over the years, that's why we keep up so you don't have to! Thanks again for your kind words.
Posted 7 months ago
Geeks on Wheels is rated 4.8 based on 6,785 reviews