Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,452 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,452 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Problems all sorted thankyou.”

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Posted 1 year ago

Hi David! Thank you for the review!

Posted 1 year ago

“Sashika was very professional and efficient and sorted my phone and laptop. Many thanks Brent”

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Posted 1 year ago

Hi there! We always love hearing how our customers find their experience! It's great to hear that Sashika was able to help get everything sorted for your devices, efficiently and professionally! Thank you for the review!

Posted 1 year ago

“As always, effective, efficient search, service and communication. Thank you Nick”

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Posted 1 year ago

Hi Alan! Thank you for the feedback on our service, we're thrilled to hear Nick has been able to provide such an excellent experience for you! Thank you for the review!

Posted 1 year ago

“Great service and very friendly”

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Posted 1 year ago

Hi Cody! Thank you for the 5-star review and feedback!

Posted 1 year ago

“Timothy was a life saver. Very pleasant and capable. He helped set up my iPad.I would recommend him to any one.”

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Posted 1 year ago

Hi Penne! We always love hearing back from our customers about their appointment, and are so proud to hear that Tim was able to give you such a great experience getting your iPad set up! Thank you for the review!

Posted 1 year ago

“Vaughan checked everything thoroughly and my computer is now running extremely well. Big thanks.”

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Posted 1 year ago

Hi there! Thank you for sharing your experience with Vaughan! We're glad to hear he was able to check through everything thoroughly and get your computer up and running again! Thank you again for the review!

Posted 1 year ago

“Prompt response, TimS was very proficient and knowledgeable and sorted all my problems. Would use this company again. Highly recommend.”

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Posted 1 year ago

Hi Kevin! We are so thrilled to hear that TimS was able to provide such a great appointment through his knowledge and skill! We always want to give our customers the best experience ever so it's amazing to hear Tim was able to succeed in this and help you feel confident to use again if any future tech troubles pop up! Thank you for the review.

Posted 1 year ago

“Usually very efficient. However I have found Sashika rather slow and less knowledgable than previous Technicians that we have had. This is not a complaint, just a personal opinion. The next time I request a call I would appreciate it if you could send one of the others.”

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Posted 1 year ago

Hi Ron! Thank you for your 4-star review! We appreciate your feedback about your experience and will use it to upskill our technicians! We understand that your experience with Sashika felt slower than with other Technicians that you have had, so we will make sure that Sashika gets further support to get up to speed! We have added a note to your profile to remind our call center that you would like a different tech next appointment.

Posted 1 year ago

“Excellent service. Jared sorted out our problems and suggested solutions. Arrived on time and efficient.”

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Posted 1 year ago

Hi Catherine! We are so proud to hear that Jared was able to help sort out your tech troubles! We will pass on your feedback to him so he knows he is doing a job well done! Thank you for the review!

Posted 1 year ago

“Donovan is an absolute asset to your company. Excellent technician and problem solver with a very kind attitude. Would recommend him to anyone.”

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Posted 1 year ago

Hi Noreene! We are so proud to hear about how well Donavan has done for you, and for us! We certainly agree that he is a great technician and a great guy! Thank you for sharing your experience, and if you ever have further tech troubles, we will be happy to send Donavan again!

Posted 1 year ago

“Was very helpful”

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Posted 1 year ago

Hi Denise! Thank you for the 5-star review!

Posted 1 year ago

“Wonderful to have Chris do the install. Friendly efficient and best of all. A great bloke.”

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Posted 1 year ago

Hi Raewyn! Thank you for the feedback on Chris' most recent appointment with you! We are glad to hear he is a great, friendly guy! We always want to have lovely techs that we know we can trust in the houses of Kiwi's up and down New Zealand, so we are proud to know Chris is one of them! Thank you again!

Posted 1 year ago

“Excellent service. Efficient and friendly. Thank you.”

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Posted 1 year ago

Hi Judith! Thank you for the great feedback! We always love to hear why our customers love to use us! If you ever have further tech troubles pop up, feel free to give us a call!

Posted 1 year ago

“Jacob was so helpful and grateful for all he did. Jolly good salesman talked me into going Premium etc”

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Posted 1 year ago

Hi there Gloria! Thank you for your feedback on Jacob and his recent appointment with you! We will pass this on so he knows he's done a great job for you!

Posted 1 year ago

“Service excellent as always. I am constantly recommending Computer Geeks to family and friends.”

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Posted 1 year ago

Hi Lisa! Thank you for the 5-star review and the continued support and recommendations for us!

Posted 1 year ago

“Anthony is a great serviceman and corrected a number of requirements.”

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Posted 1 year ago

Hi Brian! Thank you for the feedback on Anthony's service with you! We will pass your review onto him so he gets the credit he deserves!

Posted 1 year ago

“Absolutely loved the technical support I received from Tim for my new computer . He was very knowledgeable and happy to answer any questions that I had. Would recommend Geeks on Wheels and Tim to anyone!”

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Posted 1 year ago

Hi there Alistair! We are so happy to hear that Tim was able to do such a good job for you getting your new computer up and running! We always want to have technicians who are well versed in technology and able to answer questions from our clients, so it fills us with pride to know Tim was able to do this! Thank you for the recommendations and review!

Posted 1 year ago

“Very prompt and came same day, offered extras, like setting up back drive and anti-virus software.”

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Posted 1 year ago

Hi there! Thank you for the feedback on our service, and experience! We always want to be able to offering anything and everything a computer user may need, so we are proud to hear that you appreciated the anti virus software and back up drives!

Posted 1 year ago

“Awesome! Managed to get to our problem and address what we needed to be done within minutes!”

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Posted 1 year ago

Hi Nathan! We are so thrilled to hear that we were able to resolve your tech trouble within minutes! Thank you for the awesome review!

Posted 1 year ago

“Good communicator and was efficient in what she was able to do with my problems. Turned out my printer was the basis cause of my major issues.”

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Posted 1 year ago

Hi Ron! We are thrilled to know that your technician was able help with all your tech troubles. It's great to hear that she was able to pinpoint that the printer was the cause of them! Thank you for the review!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 6,452 reviews