Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,586 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,586 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service and very helpful.”

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Posted 3 years ago

Thanks for the 5-star feedback Gillian!

Posted 3 years ago

“Weonsuk is 'my hero'!!!... A great guy with great skills and a lot of patience with someone SO IT INEPT!... GREAT sense of humour! He'll always be 'my geek'!!!”

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Posted 3 years ago

Thanks Bronwen! Weonsuk will be really happy to hear you had such a great experience with him. I'm sure he will see you as 'his customer' aswell! We look forward to being able to help you again in future!

Posted 3 years ago

“Everything l expected from service”

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Posted 3 years ago

Great to hear! Thanks!

Posted 3 years ago

“Rueben was our technician and couldnt have been more helpful. Sorted out my computer, upgraded my old Vodafone wifi so I actually don't have to swear and curse while waiting for apps to open! Should have got Geeks round ages ago”

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Posted 3 years ago

Hi Julie. It’s really pleasing to hear your feedback. Thrilled customers make our day! Reuben will be thrilled to hear your kind words. You would be surprised how many of our customers say their biggest regret is not using us earlier!

Posted 3 years ago

“I can’t speak highly enough of JP, or Geeks on Wheels. Remarkable service, speed and quality. JP was reliable, knowledgeable, communicative and turned up exactly when he said he would. They’re the perfect IT solution for a small business. A++”

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Posted 3 years ago

Thanks Tom! JP will be super happy you rated his service so highly! We look forward to being able to help you out again in the future.

Posted 3 years ago

“Fantastic right from calling the 0800. Efficient checks and information sought to diagnose and offer effective solutions, including additional software, hardware and service options. Cost of service and other options explained clearly and upfront, nothing hidden. Highly recommended from first time experience.”

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Posted 3 years ago

That is great to hear Gary! We are thrilled you loved your experience. We pride ourselves on providing 5-star service, from the first contact to the final result! We’re hopeful we can help you again sometime in the future.

Posted 3 years ago

“Found my session very helpful, impressed. Barbara Sim”

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Posted 3 years ago

Thanks Barbara! Much appreciated!

Posted 3 years ago

“I've used Geeks on Wheels for approximately 5 years for managing all my IT needs at home. They're like having your own IT Department - I've worked as a contractor in government for the past 20+ years and have been reliant on having an IT team that I could use within the building. Geeks on Wheels are exactly like that - they can fix things on my computer remotely by my agreeing and giving them access to my PC. Just fantastic response to any requirements I've needed. And I buy my hardware from them - they come in and install and test and make sure it's all working 100%. Even sorted my Internet connection on my TV.”

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Posted 3 years ago

Hi Ingrid. Thank you for such a wonderful review. We love to hear when our customers have been enjoying our service. We work really hard to provide the best service possible! Great to have you with us! We look forward to helping you again any time you need us!

Posted 3 years ago

“Thanks again”

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Posted 3 years ago

Thanks Arthur! The feedback is much appreciated. It's our pleasure to be able to help!

Posted 3 years ago

“Paul did a great job finding me just the right computer and seeting it all up..I am very happy”

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Posted 3 years ago

Thanks for the feedback Ann! Great to hear that Paul got you all sorted out!

Posted 3 years ago

“I was very impressed and very grateful for Bryn's professional, competent and cordial manner. He listened well to my concerns and he knew exactly what to do ! He was very focussed on all the adjustments that needed to be done.”

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Posted 3 years ago

Good to hear you had such a positive experience. Bryn will be thrilled to hear your kind words. We look forward to the next time we can help you with your technology.

Posted 3 years ago

“Couldn’t have been better. Very satisfied indeed.”

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Posted 3 years ago

Hi Margaret. It’s incredibly satisfying to get such great feedback.

Posted 3 years ago

“I had a list of things I was having a problem with on my computer. Ruben went through the list addressing my concerns systematically and thoroughly and picked up another issue which he attended to on a followup visit. I am grateful for his patience, help and attention to detail. I also congratulate Geeks on Wheels on offering this service with such high calibre people.”

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Posted 3 years ago

Hi Tania. We’re really pleased you had such a great experience. Thrilled customers make our day! We’ve passed this feedback onto Reuben as it’s important he gets recognition for a job well done. We’re here to help in any way we can.

Posted 3 years ago

“eccellant serivce yet again”

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Posted 3 years ago

Thanks for the 5-star review David! Much appreciated!

Posted 3 years ago

“A prompt response and excellent service”

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Posted 3 years ago

Thanks Chris, we work hard on our service being of the top-level. Great to hear your experience was a positive one! Thank you for taking the time to leave feedback!

Posted 3 years ago

“Good prompt service.”

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Posted 3 years ago

Thanks Leonard! Much appreciated

Posted 3 years ago

“Great service, very informative & helpful. Highly recommend!”

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Posted 3 years ago

Thanks Bruce! Great to be able to help you out!

Posted 3 years ago

“First time I have used this service and I am super impressed. Very fast response and great support - thank you.”

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Posted 3 years ago

Thats fantastic to hear Michelle! We work really hard to make sure our service is the best out there! It's great to hear your experience was to the standard we expect! We look forward to being able to help you again in future if needed!

Posted 3 years ago

“Always happy with the service from the folks at Geek on Wheels.”

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Posted 3 years ago

Great to hear! Thank you for the 5-star review!

Posted 3 years ago

“Very good and very helpful”

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Posted 3 years ago

Thank you for the feedback Jean! Much appreciated!

Posted 3 years ago

Geeks on Wheels is rated 4.8 based on 6,586 reviews