Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,783 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,783 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'd like to make special mention of the technician, Ryan, who came to set up my computer tonight. He was wonderful - patient (as I'm not very computer literate), helpful and able to explain issues clearly and in a non-technical way. Highly recommend.”

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Posted 2 months ago

Hello! Thank you for your kind words and 5-star review! We’re glad to hear our technician Ryan made the setup process easy and clear. We’ll be sure to pass along your feedback! Thanks for your recommendation!

Posted 2 months ago

“The person who came to fix my computer/printer was very proficient and very friendly”

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Posted 2 months ago

Hi Stephen! Thanks for your kind feedback! We're glad our technician could help and make the experience a good one for you. Thanks again!

Posted 2 months ago

“just excellent.Jack went straight to the problem(scanning from printer to computer), set me up with a little program which i could use from my desktop & shabam, easy stuff!! 11 out of 10”

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Posted 2 months ago

Hi Terry! Thank you for your 5-star review! We're so glad our technician Jack could get your scanning sorted and make things easy for you. We'll take that 11 out of 10 any day, thanks again!

Posted 2 months ago

“Angus was ery easy to work with. Nothing was too much trouble. Very understanding of a novice computer owner. Highly recommend him”

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Posted 2 months ago

Hi Joy! Thanks for your 5-star review! We're so glad to hear that our technician Angus made everything easy and stress-free. We appreciate the recommendation, thanks again!

Posted 2 months ago

“Excellent service from Dean Rowland as usual. I feel very comfortable dealing with him. Dean is always willing to answer my questions about the new technology and he does this in a down to earth manner.”

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Posted 2 months ago

Hello Erin, thank you for your 5-star review! We're so glad to hear that Dean continues to provide excellent service and makes tech feel approachable. We'll make sure to pass your kind words along to him, thanks again!

Posted 2 months ago

“Lee R is a real gentleman. Calm energy, informative to a basic user, no impatient vibe, addressed all points on my list. Great representative of your company. (Companies are as good as their employees)”

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Posted 2 months ago

Hello! That’s awesome to hear! We’re so glad our technician Lee provided such a great experience—calm, informative, and thorough. We couldn’t agree more that our team is what makes us shine. Thanks for sharing your kind feedback!

Posted 2 months ago

“I was very happy with the work Ben did to set up my internet problems. He was efficient and very helpful.”

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Posted 2 months ago

Hi Carol! Thanks for your kind words and 5-star rating! We're so glad Ben was able to get your internet sorted efficiently. If you ever need any more help, we're just a call away! Thanks again.

Posted 2 months ago

“Thank you for explaining and answering my questions. Feel very reassured to know that I can contact Geeks on Wheels with any questions.”

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Posted 2 months ago

Hello! Thank you for your 5-star review! You're very welcome! We're always happy to help, and it's great to hear you feel reassured. If you ever have any more questions, don’t hesitate to reach out—we’ve got you covered!

Posted 2 months ago

“Great customer service - from the initial call to the time the tech left. Angus was great to deal with and made sure everything was running even down to our daughter’s TV and the printer. He also made some great recommendations going forward.”

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Posted 2 months ago

Hi Alana! Thanks for the awesome review! We're so glad you had a great experience from start to finish, with many thanks to our awesome technician Angus. It’s great to know he got everything sorted—even the important things like the TV and printer. If you ever need anything else, we’re here to help! Thanks again.

Posted 2 months ago

“Fantastic Service”

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Posted 2 months ago

Hi Bridget, thank you for your 5-star review! We're happy to hear you found our service fantastic!

Posted 2 months ago

“Fabulous service”

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Posted 2 months ago

Hi Sandy, thank you for your 5-star review! We're happy to hear you found our service fabulous!

Posted 2 months ago

“Vivek has just left and we can confidently say he was the most helpful, knowledgeable and friendly tech we have ever welcomed into our home. Nothing was too much trouble and he listened to what we required and everything was done to our satisfaction. He and the business are highly recommended!”

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Posted 2 months ago

Hi Dot! Wow, thank you for your very kind review! We're so glad to hear that our technician Vivek provided you with such a helpful and friendly experience with Geeks on Wheels. We'll be sure to share your kind words with him—we know he'll really appreciate it! If you ever need anything else, we're always here to help. Thanks again.

Posted 2 months ago

“Accessed remote support. The service was excellent. Will use again.”

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Posted 2 months ago

Hi Alison, we're glad you had a great experience with our remote support service and will be happy to assist again in the future!

Posted 2 months ago

“I had Aman come to help me with the computer. He phoned in advance to say when he would arrive. Then when he did, he answered all my questions and made things easy for me -like putting the computer icon for Backup, on the main screen. Answered the question if our computer was compatable for Windows 11. NO. But said the smaller lap top we have for travel, would do the job. Very helpful. No question went unanswered. Thanks”

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Posted 2 months ago

Thank you for the thoughtful and detailed review. We're thrilled to hear what a great job Aman did while helping with your computer. We always aim to answer every question our customers have along the way, and it sounds like Aman did just that. Thank you once again!

Posted 2 months ago

“As usual good service with friendly and competent Technician who explains what he is doing and why”

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Posted 2 months ago

Hi Jan, thanks for the 5-star review. It's great to hear such positive feedback and we hope to help in the future should you need it!

Posted 2 months ago

“Angus was amazing! He was professional, friendly and very helpful. I would highly recommend him. I also found the people on the phone were great. I will definitely use Geeks on Wheels again.”

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Posted 2 months ago

Hi Adrianne, thank you for taking the time to leave us a review. We appreciate your recommendation and will pass on your kind words to Angus.

Posted 2 months ago

“Very impressed with the service and patience whilst setting up some programs and explaing each step. Tom was a very IT knowlwedgeable young man who was very efficent.”

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Posted 2 months ago

Hi Dayle, thanks for the review and 5-star rating! Tom is an asset to the team and we'll be sure to pass on your kind words. It's great to hear he not only got you set up, but also provided explanations along the way. Thanks again!

Posted 2 months ago

“Always friendly, polite, patient and efficient. Highly recommended. Jacob saves me a lot of time doing the set up or whatever.”

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Posted 2 months ago

Hi Jenny, thank you for your 5-star review! We're so glad our technician Jacob could save you time and make things easy. We appreciate your recommendation and are always happy to help!

Posted 2 months ago

“Ben was very helpful, thanks so much!”

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Posted 2 months ago

Hi Susan, thank you for your 5-star review! It's great to hear our technician Ben was helpful with your tech issues. Thanks again.

Posted 2 months ago

“Dean was extremely helpful in sourcing and setting up our new server.”

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Posted 2 months ago

Hi Julie! Thanks for your 5-star review! We're glad Dean could help with sourcing and setting up your new server. If you ever need anything else, we're here to help!

Posted 2 months ago

Geeks on Wheels is rated 4.8 based on 6,783 reviews