Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,450 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,450 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So pleased with the outcome of my iPhone problem this evening. Jared was fabulous cool calm and collected and never made me feel silly. Very happy”

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Posted 2 months ago

Hi Kathryn, thank you for your 5-star review! It's awesome to hear that Jared not only resolved your iPhone issue but also made you feel well taken care of. We really appreciate your kind words, thanks again!

Posted 2 months ago

“Great service from Rob - problems dealt with and additional advice as well. Great value for money. I warmly recommend this service.”

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Posted 2 months ago

Hi Alison, thank you for your 5-star review! We're glad to hear your tech problems were solved and that you felt you gained some valuable knowledge from our technician Rob. Thanks again for your kind words and recommendation!

Posted 2 months ago

“I have always found the people at Geeks On Wheels to be very pleasant and helpful to deal with. Anthony is a very pleasant and helpful gentleman to work with. He knows his stuff.”

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Posted 2 months ago

Hi Russell, maintaining a high standard across our team is a top priority, so we're delighted to hear that Anthony is exemplifying this! We’ll be sure to share your kind words with him! Thank you for your 5-star review!

Posted 2 months ago

“Very pleased with the support I got from Alex.Helpful, thorough, made everything look easy”

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Posted 2 months ago

Hi Robyn, thank you so much for your 5-star review! We're happy to hear Alex provided a helpful, thorough service and got your tech issues sorted out! Thanks again for your kind words!

Posted 2 months ago

“Very pleased with Aaron’s help He totally understood my issues and quietly worked around them. He is a credit to himself and your company”

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Posted 2 months ago

Hi Ray, thank you for your 5-star review! We're very pleased you felt so well accommodated by our awesome technician Aaron. We'll be sure to share your kind words around. Thanks again!

Posted 2 months ago

“The Geek's visit yesterday was very satisfactory. However, I was not impressed by a personal remark which he made.”

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Posted 2 months ago

Hi Katharine! We are glad to hear that your visit yesterday was satisfactory, however, we are sorry that our technician made a concerning personal remark. A manager will be reaching out to gather more information asap!

Posted 2 months ago

“great service, Aaron installed new laptop and explained everything”

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Posted 2 months ago

Hi Peter, thank you for your 5-star review! We're happy to hear Aaron not only got your new laptop set up, but also shared some of his tech expertise so you felt comfortable with it going forward! Thanks again!

Posted 2 months ago

“Great service as usual. Angus was knowledgable and persistant. He worked out my level of IT knowledge and used language I could understand.”

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Posted 2 months ago

Hi Richard, thank you for your 5-star review! We're pleased to hear our technician Angus was not only knowledgable, but also shared some of his tech expertise so you felt more comfortable with your tech going forward! Thanks again for your kind words.

Posted 2 months ago

“Chris quickly established the problem was and provided the solution.”

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Posted 2 months ago

Hello! Thank you for your 5-star review! Awesome to hear, thanks to our awesome technician Chris, your tech issue was identified and a solution provided. Thanks again, for your kind words.

Posted 2 months ago

“Rob was very helpful servicing our laptops. He offered lots of helpful tips and advice. Would definitely recommend him to others”

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Posted 2 months ago

Hi Anne, very awesome to hear that our technician Rob not only serviced your laptops, but also provided some of his tech expertise so you feel more confident with your tech going forward. Thank you kindly for your 5-star review and recommendation!

Posted 2 months ago

“Very pleased with the help he gave me and cleaned my computer in a very efficient way. Gave me good advice regarding scams which was very helpful. Many thanks”

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Posted 2 months ago

Hello! Thank you for your 5-star review. We're pleased to hear that you found our service efficient, and our advice helpful. Thanks again, for your kind words!

Posted 2 months ago

“Paikea was very helpful, looked at a number of options to make sure signal strength was at its optimum. Job was successful and camera installed, great outcome highly recommend”

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Posted 2 months ago

Hi Melanie, thank you for your 5-star review! Awesome to hear our technician Paikea went above and beyond to ensure you camera installation was a success! Thanks again, for your kind words.

Posted 2 months ago

“Great job. Very happy and Amandeep was very very helpful.”

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Posted 2 months ago

Hi Kerry, thank you for your 5-star review! We're pleased to hear our technician Amandeep was so helpful and that you're happy with the outcome of our visit. Thanks again for your kind words.

Posted 2 months ago

“Thoroughly enjoyed Paikea's helpfulness and pleasant manner.”

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Posted 2 months ago

Hi Jo, thank you for your 5-star review. Awesome to hear our technician Paikea provided you with an accommodating experience! Thanks again for your kind words.

Posted 2 months ago

“Ben used good analysis to fix the printer problem.”

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Posted 2 months ago

Hi Caroline, thank you for your review! It’s great to hear that Ben was able to troubleshoot and fix your printer problem. We appreciate your feedback—thanks again!

Posted 2 months ago

“James was very helpful and knowledgeable.”

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Posted 2 months ago

Hi Julie, thank you so much for the 5-star review! We're happy to hear that our technician James is hitting the mark! We really appreciate your feedback, thanks again!

Posted 2 months ago

“Tom provided a friendly professional service. Ensured that I was aware of the online support available and how to access it which I was appreciative of. Gave me advice on the need to update my equipment and security. Showed me how to make changes to my phone to ease concussion issues.”

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Posted 2 months ago

Hi Lesley, thank you for your 5-star review. It's awesome to hear our technician Tom went above and beyond when it came to supporting you and your tech needs. We'll be sure to pass along your kind words to him. Thanks again!

Posted 2 months ago

“Carlos tried his very best today to try and retrieve my log in details/passwords on my facebook account but so far the hacker is winning! Prompt and very efficient service, would recommend Geeks to anyone.”

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Posted 3 months ago

Hi Carla, thank you for your kind words and 5-star review! Dealing with tech issues like these can be entirely frustrating, so we're pleased to hear our technician Carlos went above and beyond to fix the problem for you. We hope everything got resolved in the end. If you need any more help, we're just a call away! Thanks again Carla!

Posted 2 months ago

“Tom was very likeable and helpful with both work on our system and advise”

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Posted 3 months ago

Hi Robin, thank you for your kind review. We're very pleased to hear our technician Tom was both accommodating and helpful. Thanks again!

Posted 2 months ago

“Vaughan was excellent, very good at explaining everything so clearly for the older generation. Thank you.”

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Posted 3 months ago

Hi Jacqueline, thank you for your 5-star review! It’s fantastic to hear that Vaughan made you feel well-accommodated.

Posted 3 months ago

Geeks on Wheels is rated 4.8 based on 6,450 reviews