Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,460 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm really impressed. Paikea sorted some tricky things and offered commonsense solutions to them. He was punctual and very efficient. Most importantly he didn't make me feel like an idiot.”

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Posted 2 years ago

Hi. Thank you for the great review! Thrilled customers make our day! We believe that all questions are good when learning how your IT can work for you! Paikea will be delighted with your feedback. We’re here to help in any way we can.

Posted 2 years ago

“Lafi was very knowledgeable and efficient, knew exactly what the problem/s was and fixed it promptly. Respectful and well-spoken young man. Thank you.”

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Posted 2 years ago

Hi Louisa. Thank you for the great review! We work really hard to offer the BEST customer experience so thank you for your feedback. Lafi will be delighted with your feedback. We’re hopeful we can help you again sometime in the future.

Posted 2 years ago

“Brilliant, Kingley was lovely”

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Posted 2 years ago

Thank you for the 5-star review, Lesley!

Posted 2 years ago

“We have used Geeks many times now and are always very pleased with their work. JoshD did a great job for us today and we would thoroughly recommend Geeks, New Plymouth.”

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Posted 2 years ago

Hi Geraldine. Thanks for leaving us such a wonderful review. It’s awesome to be able to help. We look forward to the next time we can help you with your technology.

Posted 2 years ago

“Donavan was great to deal with and gave sound advice.”

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Posted 2 years ago

Thanks for the review Russell!

Posted 2 years ago

“From first contact by phone to end of service I felt listened to. The lady answering the phone was cheerful and accommodating. Technician JohnR was pleasant and experienced. He answered my questions with respect and understood my requirements. I am extremely grateful for the good service and new computer”

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Posted 2 years ago

Thank you for such an awesome review, Sue! Your positive experience reaffirms our focus on customer satisfaction. We’ll pass on your kind words to John and the call centre. They will be thrilled! We’re looking forward to the next time we can help you.

Posted 2 years ago

“Jack was very prompt and a courteous young man. A very good listener and assisted me with ALL I had on my list . Once again Many thank's to my wonderful Geek's. Suzanne Garner.”

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Posted 2 years ago

Thanks for the feedback, Suzanne! Jack will be pleased that you rated his work so highly!

Posted 2 years ago

“Very fortunate that Geeks on wheels were able to come within half an hour of me ringing -”

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Posted 2 years ago

Thanks for the feedback!

Posted 2 years ago

“We would highly recommend ReubeR he fixed all our requests and additionally checked all our passwords and gave a general clean up. He was efficient knowledgeable and helpful.”

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Posted 2 years ago

Thanks for the review Anne! Reuben prides himself on providing an exceptional level of service, just like the rest of our staff! It's great to be able to help! See you next time you need IT support!

Posted 2 years ago

“Really prompt and accurate service once again. Wouldn't go anywhere else these days for IT service. Thanks.”

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Posted 2 years ago

Thanks Dave! We do our best to provide the best service possible! We look forward to seeing you again!

Posted 2 years ago

“I found Martyn very helpful today. He helped me with e-mail to write to my husband at Bob Owens Facility.”

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Posted 2 years ago

Thanks for the great feedback for Martyn! He will be really pleased you rated his work so highly!

Posted 2 years ago

“My Geeks are always kind, patient and friendly (as well as efficient) to a 90-year-old lady. I love my Geeks, Thanks, Val Jones”

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Posted 2 years ago

Thanks Val! We do our best to provide the best customer service possible so thank you so much for this review! We look forward to helping you again in the future!

Posted 2 years ago

“Was a reasonably complex problem but Jack finally sorted it out”

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Posted 2 years ago

That's great to hear! Thanks for the 5-star review!

Posted 2 years ago

“James was very helpful and informative and my partner and I are much more confident about our computer and laptop after the efficient service provided.”

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Posted 2 years ago

Thanks David! It's great to hear you had a good experience with James! He will be proud!

Posted 2 years ago

“Would recommend GinoH he quckly and efficiently found the solution to my problem. Thank you Geeks on Wheels I can always rely on you.”

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Posted 2 years ago

Hi Adeline. Thank you. Satisfied customers mean so much to us. Your positive experience reaffirms our focus on customer satisfaction. Gino will be delighted with your feedback. We look forward to the next time we can help you with your technology!

Posted 2 years ago

“Fast & reliable service. All Team members I dealt with were knowledgeable which was great as my time is precious”

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Posted 2 years ago

Thanks Glendyr! We work really hard to offer the BEST customer experience so thank you for your feedback.

Posted 2 years ago

“When I rang for someone to call the lady was very friendly with a "can do" attitude. Sam, who fixed my computer, was friendly and efficient and although I'm technically challenged he didn't make me feel silly. He not only fixed my email problem but checked everything else was alright and told me what I needed to do to keep my computer running well.”

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Posted 2 years ago

Hi Dianne. We really appreciate feedback from our customers about their experience. We’ve passed this feedback on to Sam as it’s important he gets recognition for a job well done. We’re looking forward to the next time we can help you and thanks for taking the time to review our services.

Posted 2 years ago

“Oh my gosh. Ruben was very easy to get on with. His explanations were precise and clear. Nothing was a problem. Very polite. Wouldn’t hesitate to call him again.”

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Posted 2 years ago

Thanks Tania! Reuben will be really pleased you enjoyed your appointment with him!

Posted 2 years ago

“Laki's service today was excellent. Nothing was too much of a problem. Highly recommend”

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Posted 2 years ago

Satisfied customers make us smile. Lafi will be thrilled to hear your kind words. Thanks for taking the time to review our services.

Posted 2 years ago

“Excellent service + advice from Reuben, he is very professional + knowledgeable...makes everything look so simple. I would recommend.”

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Posted 2 years ago

Thanks heaps for taking the time to leave this awesome review. We’re so pleased you rated Reuben's work. We’ll let him know. We look forward to the next time we can help you with your technology.

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,460 reviews