Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,587 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,587 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used you a few times and each time I have been very happy with the service.”

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Posted 3 years ago

Hi Sue. We’re really pleased you had such a great experience. Thank you for the feedback!

Posted 3 years ago

“Very good service. Mike was very helpful.”

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Posted 3 years ago

Hi Tony. Thank you for the 5-star rating!

Posted 3 years ago

“Callum was ok but took a long time to upload things and put a line into our computer to try and get the internet going but without success he couldn’t get it running but at least he got the page that I wanted off the screen which was good”

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Posted 3 years ago

Hi Shirley. We really appreciate feedback from our customers about their experience. We work really hard to offer the BEST customer experience, so we are naturally a little disappointed that your experience hasn’t quite reached a 5-star standard. We’re keen to explore this more with you, so we invite you to please call us on 0800 424 335 to discuss your experience further. Just ask to speak to Kevin.

Posted 3 years ago

“Thankyou Paul job well done as usual all very professional.”

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Posted 3 years ago

Hi Vic. Thank you for the great review!

Posted 3 years ago

“A professional attitude right from start with booking and IT specialist, many thanks.”

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Posted 3 years ago

Thank you, Joe! We are thrilled you enjoyed your experience.

Posted 3 years ago

“Always helpful and patient making it a pleasure to deal with.”

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Posted 3 years ago

Hi Iain! As always, it’s awesome to be able to help. Thank you for the feedback!

Posted 3 years ago

“Very informative and helpful technician”

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Posted 3 years ago

Good to hear you had such a positive experience. Thank you for the 5-star review!

Posted 3 years ago

“Very good service from Harry who was friendly, prompt and efficient-thankyou”

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Posted 3 years ago

Hi Pauline. Thank you for leaving us such a wonderful review. Harry will be pleased to hear such kind words!

Posted 3 years ago

“Hi I filled in a feedback form earlier today saying that I had trouble as I had not been advised that my documents would not transfer to my new laptop and just now I have found that my contacts did not come over. It has been very stressful having to find these things out and not knowing how to fix them - I would have appreciated being advised this was the case and how it should be fixed. Thanks Susie Clarke”

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Posted 3 years ago

Hi Susie. We are really grateful for your feedback. We work really hard to offer the BEST customer experience, so we are naturally a little disappointed that your experience hasn’t quite reached a 5-star standard. We’re keen to explore this more with you, so we invite you to please call us on 0800 424 335 to discuss your experience further. Just ask to speak to Kevin. Thanks!

Posted 3 years ago

“Bought new computer. OLD one died. All information was successfully transferred. ReubenR installed it. He was confident, efficient, and polite. We are very happy.”

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Posted 3 years ago

Hi Joan. It’s incredibly satisfying to get such great feedback. Thank you so much. Awesome that we were able to help with your new computer setup. We’ll pass on your kind words to Reuben. He will be thrilled. Thanks again for using Geeks On Wheels!

Posted 3 years ago

“Mike was excellent. Thanks”

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Posted 3 years ago

Thanks for the great review, Thomas! Positive reviews are really important to Mike.

Posted 3 years ago

“Punctual, efficient and very helpful”

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Posted 3 years ago

Hi Ray. GREAT feedback and thank you!

Posted 3 years ago

“Weousuk was requested by me and he once again proved priceless in his ability to meet my needs. Several key subjects were addressed successfully. I am one happy customer, thank you Geeks on Wheels.”

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Posted 3 years ago

Hi Clive. Thank you for the AWESOME feedback! We're so glad you had such a positive experience. Weonsuk will be delighted with your feedback. Thanks again!

Posted 3 years ago

“Thanks Paul”

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Posted 3 years ago

Hi Gavin. Thank you for the 5-star review!

Posted 3 years ago

“Pleasant, calm, comfortable and obliging. He'd be welcome back.”

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Posted 3 years ago

Hi Ena. Thank you. Satisfied customers mean so much to us. We’re looking forward to the next time we can help you.

Posted 3 years ago

“ReubenR has serviced our computers on a number of occasions now and we can't speak highly enough of his helpful, respectful and extremely patient competence. We will have no hesitation in requesting his service in the future. He is a credit to Geeks on Wheels.”

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Posted 3 years ago

Thank you so much! It’s great to hear you rate our service so highly. Great to hear that all your appointments went so well. We’ve passed this feedback onto Reuben as it’s important he gets recognition for a job well done. We’re hopeful we can help you again sometime in the future. Thanks again!

Posted 3 years ago

“Thank you so much. Fred was very professional and extremely helpful. Fixed all issues we had plus more. Wonderful service. Look forward to using you again for any further problems we may have.”

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Posted 3 years ago

It’s great to hear you rate our service so highly. We work really hard to offer the BEST customer experience so thank you for your feedback. We’re so pleased you rated Fred's work. We’ll let him know. Thanks again!

Posted 3 years ago

“Outstanding service from Michael who assessed, analysed, suggested and implemented solutions- all within the hour! Super impressed.”

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Posted 3 years ago

Hi Vinnie. We’re thrilled to get such positive feedback. We’ve passed this feedback onto Michael as it’s important he gets recognition for a job well done. Thank you for the feedback!

Posted 3 years ago

“Very pleased wth Joseph's presentation and expertise. Job Sheet 363134. Client No.662449.”

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Posted 3 years ago

Thanks for the 5-star review, Ron! Joseph will be thrilled to hear your kind words.

Posted 3 years ago

“Had Heath Campbell come and set up my printer connecting to WIFI to computers and Iphone - Awesome. He had it all set up in a few minutes. Excellent Service found he was quick and very professional would not hesitate in getting Geeks on Wheels in, going forward and I will certainly recommend to friends - JS”

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Posted 3 years ago

Hi June. Sounds like you had quite an interesting appointment! It's great to hear that Heath is working hard to provide the BEST service! We are more than happy for you to tell everyone about us. Recommend away! Thanks for the lovely feedback.

Posted 3 years ago

Geeks on Wheels is rated 4.8 based on 6,587 reviews