Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,516 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,516 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jack was friendly and knowledgeable He explained what he was doing to fix our problem”

Helpful Report

Posted 1 month ago

Hi Christine, it's really important to us that we not only fix your tech issues but also explain the process so you feel more confident managing your technology in the future. Thank you so much for your 5-star review and kind feedback!

Posted 1 month ago

“Excellent service. Fixed all the problems. Thank you.”

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Posted 1 month ago

Hi Colin, thank you for your 5-star review and kind feedback. We're happy to hear your tech issues were fixed!

Posted 1 month ago

“Ryan W. worked hard to eliminate corruption in files, and accomplished what I wanted with Word”

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Posted 1 month ago

Hi Caroline, thank you for your review! We're happy to hear your tech issues were accomplished and your files are no longer corrupted thanks to our awesome tech Ryan! We're just a call away should you need tech help in the future!

Posted 1 month ago

“After requesting an account I found that I had been charged a callout fee of 35 dollars.as there was no callout involved with the job I have not payed the callout fee. I rang the office about this around the 8th of November and was told that the technician would call me about it . I have had no call to date. The job was completed and am happy with the help that was given.”

Helpful Report

Posted 1 month ago

Hi Brian, Thanks for the feedback! We have updated your invoice and sent that through to you. Have a wonderful Christmas period! -Geeks On Wheels

Posted 1 month ago

“Thoroughly recommend Geeks on Wheels. Solved my Microft issues quickly and provided excellent straight forward software solutions that were already on my laptop. Efficient, friendly professional help by well qualified staff.”

Helpful Report

Posted 1 month ago

Hi Annette, thank you for your 5-star review! We're happy to hear your Microsoft issues were solved and that you were provided with straight forward and convenient solutions! Thanks you so much for your kind feedback, we're just a call away should you need any tech help in the future.

Posted 1 month ago

“I'm very satisfied with the service. There were issues after the first visit, however that was to do with the product I purchased some time ago. Ben was the chap I was dealing with and he returned free of charge to install a new modem which is working perfectly. My computers are now fully operating and safe to use. I recommend Ben to fix the multitude of issues that come with operating a computer. A big thanks to the team, particularly Ben for his work”

Helpful Report

Posted 1 month ago

Hi David, thank you for your 5-star review! We're chuffed that Ben was able to resolve your lingering tech issues and ensure everything is running smoothly. We appreciate your kind words and recommendation and will be sure to pass your compliments along to Ben. Thanks again!

Posted 1 month ago

“I was very happy with the efficient and friendly service I received from Geeks on Wheels in setting up my new printer. SM.”

Helpful Report

Posted 1 month ago

Hello! Thank you for your 5-star review! It's great to hear that you have found our service efficient and friendly and most importantly.. your new printer is up and running! We're just a call away should you need anymore tech help in the future! Thanks again.

Posted 1 month ago

“In the mysterious world of computing I need all the help I can get. BenV was really nice to deal with and I am now back emailing all my friends. Thanks heaps Ben! Roger”

Helpful Report

Posted 1 month ago

Hi Roger, keeping up with the constantly changing tech world can be tough, but that's why we're here—to handle it for you. We're happy to hear you're back to emailing your friends, with thanks to our awesome technician Ben. We really appreciate your 5-star review and kind feedback, thanks again!

Posted 1 month ago

“Great service by Weonsok, who was patient, answering our questions and fixing our software; many thanks.”

Helpful Report

Posted 1 month ago

Hi John, thank you for the five-star review! We will pass on your kind feedback and thanks to Weonsuk and are glad to hear he was able to resolve your tech troubles. Thanks once again!

Posted 1 month ago

“Our Geek on Wheels did a great job. I had a number of problems which were solved quickly and ccompetently. After ironing out these bugs he screened both our laptops and gave me a few pointers regarding access and shortcuts. I really appreciated his friendly and professional manner and highly recommend this service.”

Helpful Report

Posted 1 month ago

Hi Georgina, it's great to hear our technician was able to sort out your tech troubles quickly and in a professional manner. We really appreciate you taking the time to leave such a thoughtful review and we look forward to assisting with any tech issues in the future!

Posted 1 month ago

“Lafi and his fellow tech, delivered and wall mounted our new TV. They did all the set up and explained its operation. Loaded apps and sorted screen mirroring from the devices. Excellent workmanship and a great result. Very happy. Thanks”

Helpful Report

Posted 1 month ago

Hi Rob, thanks for the glowing 5-star review! We will be sure to pass on your kind words to Lafi and hope you enjoy your brand-new TV! Thanks again.

Posted 1 month ago

“It was was very good and very efficient service. We are extremely happy with the resolution of issues”

Helpful Report

Posted 1 month ago

Hi there, thank you for taking the time to leave such a kind review. We're stoked to hear you found the service efficient and that your tech issues were resolved. Thanks once again and we look forward to assisting in the future should you need it!

Posted 1 month ago

“The problem that prompted a visit by Geeks on Wheels was quickly and efficiently resolved. There was also a general clean up with updates of various files. It was an efficient and courteous service.”

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Posted 1 month ago

Hi Dennis, thank you for the kind review and 4-star rating. We're stoked to hear that your initial tech problem was solved quickly and efficiently with time for some updates and a general clean up. Thanks again!

Posted 1 month ago

“Chance came to check out my MacBook this week and proved very knowledgeable and helpful. Gave me good advice which helped me to consider my next move, no pressure of any sort.”

Helpful Report

Posted 1 month ago

Hi there, thanks for the great feedback, we will pass on your kind words to Chance and are glad to hear he could assist in checking your device and providing some advice. We hope to help in the future should you need it!

Posted 1 month ago

“This was not a satisfactory service. We booked a professional service for a very simple thing, Parental control. The tech was looking online almost step by step to set the required service. He had a very limited knwledge and the fact that he has to refer to his tab to find the solution online. Seems like he has never done Parental Controls set up before.”

Helpful Report

Posted 1 month ago

Hi Kanwal, we are sorry to hear you have had this experience. One of our managers will look into why you have had this experience and reach out to you as soon as possible to come to a resolution.

Posted 1 month ago

“I was in need of some quick assistance to tidy my computers and the whole job was done very safely and thoroughly, and I am very happy with the status of my information centres now and relieved to know such assistance was available so soon. Thank you Geeks for such friendly help.”

Helpful Report

Posted 1 month ago

Hi there, thank you for taking the time to leave us such a kind and positive review. We are glad to hear our technician was able to assist and get everything sorted for you! We look forward to helping again in the future.

Posted 1 month ago

“Angus provided excellent service. Friendly with a pleasant manner. Options well explained. I am very happy with the result.”

Helpful Report

Posted 1 month ago

Hello, thank you for your 5-star review! We're pleased to hear that our awesome technician Angus provided a result you're happy with. Thanks again for your feedback!

Posted 1 month ago

“Fast and efficient service. Jack was friendly and helpful. I will defintely recommend Geeks on Wheels to my friends.”

Helpful Report

Posted 1 month ago

Hello, we're happy to hear our technician Jack was friendly and helpful. Thank you for your 5-star review and recommendation!

Posted 1 month ago

“Excellent friendly service as has been the case in the past. Thank you.”

Helpful Report

Posted 1 month ago

Hi Roger, thank you for your 5-star review! We're very glad to hear you find our service consistently excellent and accommodating. We're just a call away should you need tech help in the future. Thanks again!

Posted 1 month ago

“Excellent service and excellent technician. Very impressed with professionalism of Geeks on Wheels staff.”

Helpful Report

Posted 1 month ago

Hi Wendy, we're happy to hear you found our service excellent and our team highly professional. Thank you very much for your 5-star review and kind words!

Posted 1 month ago

Geeks on Wheels is rated 4.8 based on 6,516 reviews