Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,784 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,784 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

Write Your review

Tell us how Geeks on Wheels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ryan is a great tech. He figured out all the problems with my system and fixed them. I recommended him to a friend and she was very happy with his service too.”

Helpful Report

Posted 3 weeks ago

Hi Annette, thank you for the 5-star rating and review of Ryan's recent visit. We really appreciate the recommendation to your friend as well! System problems can be a real nuisance, so it's great to hear that Ryan located an remedied your issues, getting you back up and running. Thanks again!

Posted 3 weeks ago

“very good service by ryan w”

Helpful Report

Posted 3 weeks ago

Hi Peter, thank you for the feedback and 5-star rating of Ryan. We're glad your tech is back on track!

Posted 3 weeks ago

“The Feeks team were great and resolved any issues we were having. Really good service in that they kept problem solving until they had it sorted.”

Helpful Report

Posted 3 weeks ago

Hi Bronwyn, Thank you for your feedback and for sharing your experience with us. I’m sorry to hear that Ryan didn’t quite meet your expectations during his visit. We strive for high standards in our service, and it’s clear we fell short this time. I understand how frustrating it can be when issues feel unresolved, especially with something as seemingly straightforward as connecting your devices. We appreciate your patience while Ryan sought guidance, but I recognize this may not have instilled confidence. We’d like the opportunity to ensure everything is functioning as it should. If you’re open to it, I would love to discuss a free-of-charge follow-up visit with a senior technician to tackle the remaining issues with your TV and Chromecast. Thank you for your understanding, and we hope to regain your trust in the future. If you could reach out to me by calling 0800 424 335 and asking to speak to Andy, I would be happy to discuss a resolution. Best regards, Andy from Geeks On Wheels

Posted 3 weeks ago

“Another job sorted promptly Arron”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star rating. We are always happy to help!

Posted 3 weeks ago

“Great expert friendly service from JacobD....very happy with my new iPad..many thanks”

Helpful Report

Posted 3 weeks ago

Hi Anne, thank you for the 5-star rating and review of Jacob's recent visit. We hope you enjoy the new iPad and it lasts many years to come!

Posted 3 weeks ago

“Aaron was very efficient, understood my requests and did the tasks really well. This man is a credit to your company, good presentation and pleasant in communication. Geeks service very good.”

Helpful Report

Posted 3 weeks ago

Hi Carol, thank you for such a glowing review of Aaron's services. We will be sure to pass on your kind feedback. It's always great to hear when our technicians meet or exceed our customers' high standards. We pride ourselves on providing an excellent all-around service, encompassing both the technical skills and the ability to communicate and work with customers effectively. Thanks once again for the review, and we look forward to assisting you in the future should you need it.

Posted 3 weeks ago

“Very prompt and good service. Technician was efficient and friendly”

Helpful Report

Posted 3 weeks ago

Hi Eddie! Thanks for your feedback and 5-star review! We're happy to hear you had a great experience with our technician and our service overall. Thanks again.

Posted 3 weeks ago

“Paikea was very obliging and friendly”

Helpful Report

Posted 3 weeks ago

Hi Evelyn! Thanks for your 5-star review! We're glad to hear our technician Paikea made your experience a great one. We're just a call away if you need anymore tech help! Thanks again.

Posted 3 weeks ago

“Always a pleasure to deal with. They are very polite and certainly are experts at fixing problems.”

Helpful Report

Posted 3 weeks ago

Hi Shirley! Thanks so much for your kind words and 5-star review! We’re glad to hear you’ve had a great experience with our team. If you ever need a hand with tech again, we’re always happy to help!

Posted 3 weeks ago

“Great service, Jarrod was very helpfull and was able to answer all my enqueries”

Helpful Report

Posted 3 weeks ago

Hi Lois! Thank you for your 5-star review! We're glad to hear our technician Jared could help and answer all your questions. Thanks again.

Posted 3 weeks ago

“THANK YOU so much Jarod, older folks find it challenging so grateful for his advice. Thanks. Jan L”

Helpful Report

Posted 3 weeks ago

You're very welcome, Jan! We're so glad our technician Jared could provide helpful advice. Tech can be tricky, but we're always here to make it easier for you. Don't hesitate to reach out anytime! Thanks again!

Posted 3 weeks ago

“Excellent, efficient service. Would recommend.”

Helpful Report

Posted 3 weeks ago

Hi Liz, thank you for your 5-star review! We're so pleased to hear you found our service excellent and efficient. Thank you kindly for your recommendation.

Posted 3 weeks ago

“Donovan was with us for only about an hour but checked our two computers carefully and offered a number of extremely useful tips to both my partner and me.”

Helpful Report

Posted 3 weeks ago

Hi Don! Thanks for your 5-star review! We're glad our technician Donovan could provide such helpful tips in a short time. If you ever need more tech advice, we’re always happy to help! Thanks again.

Posted 3 weeks ago

“Excellent friendly, knowledgeable, efficient service with concise, easy to understand dialogue. Everything that we wanted done was completed with great clarity and enthusiasm. Excellent service”

Helpful Report

Posted 3 weeks ago

Hi Allan! Thank you for the fantastic feedback and 5-star review! We're so glad we could make everything clear and easy for you. If you ever need more tech help, we're always happy to assist! Thanks again.

Posted 3 weeks ago

“The service provided was excellent. The technician was knowledgeable, professional and helpful.”

Helpful Report

Posted 3 weeks ago

Hello! Thanks for your kind words and 5-star review! We're so glad to hear you had a great experience. Thanks again!

Posted 3 weeks ago

“I would have to say all the staff I dealt with on the phone were so lovely to deal with - polite, patient and very helpful (4 calls altogether - Cristoff, Ginny and 1 other young lady). Jacob, the tech who I had two appointments at home, was also lovely to deal with, he was efficient, answered my questions in a patient way. A very nice young man. He was able to sort both of my issues and that makes an older lady very happy! Thank you so much 'Geeks' ! 🙂”

Helpful Report

Posted 4 weeks ago

Hi Karen! Thank you so much for your kind words and 5-star review! We’re so glad to hear that Christoph, Ginny, and the team made your experience a great one, and that Jacob was able to sort everything out for you. We’ll be sure to pass along your feedback—they’ll be happy to know they made your day a little easier. If you ever need us again, we’re just a call away!

Posted 3 weeks ago

“Carlos was a superb representative for GoW. He is the best Mac tech you have ever sent me. Ten out of ten.”

Helpful Report

Posted 4 weeks ago

Hello! Wow, what an amazing compliment! Thank you for your kind words and 5-star review—we’ll be sure to pass it on to our technician Carlos. We’re so glad he could provide top-notch support, and if you ever need help again, we’ll be here! Thanks again.

Posted 3 weeks ago

“The service was excellent by Chance, his knowledge was also excellent.”

Helpful Report

Posted 4 weeks ago

Hi Daryan! Thank you for your feedback and 5-star review! We're so glad to hear that Chance provided excellent service and shared his expertise. Thanks again.

Posted 4 weeks ago

“Very happy with the friendly service! Great knowledge and patience, thank you for yoir help, highly recommended”

Helpful Report

Posted 1 month ago

Hi William! Thank you for your kind words! We're so glad you had a great experience with our friendly and knowledgeable team. Really appreciate the recommendation! Thanks again.

Posted 4 weeks ago

“Angus was very knowledgeable and provided great service”

Helpful Report

Posted 1 month ago

Hi Rod and Sandy! Thanks for your feedback and 5-star review! We're glad to hear that our technician Angus provided great service and shared his expertise. Thanks again.

Posted 4 weeks ago

Geeks on Wheels is rated 4.8 based on 6,784 reviews