Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,460 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All issues resolved with data migration from old to new lap-top computer, clear explanations, and all-round excellent friendly service from Fred”

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Posted 2 years ago

Hi Alan. Thank you. Satisfied customers mean so much to us. Great to hear your data migration went so well. Positive reviews are really important to Fred. We will let him know. Thanks again!

Posted 2 years ago

“Arrived on time and was very pleasant. Got onto the problem quickly, and resolved the wireless compataility issues, after a new modem installed.”

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Posted 2 years ago

Hi Gary. We’re thrilled to get such positive feedback. Great to hear your Wifi setup went so well. We’re looking forward to the next time we can help you. Thanks!

Posted 2 years ago

“very knowledgeable, very good in explaining, very calm and patient. And by being able to request the same "geek" (Mike) this makes it so much better, because having the same "geek" every time, you don't need to explain again the same things. In my case the whole computer was a shambles, as my husband Terry has been in Tauranga hospital for almost 2 months, I really needed help on a big scale.”

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Posted 2 years ago

Hi Doris. Thanks for sharing your experience. We work really hard to offer the BEST customer experience so thank you for your feedback. It's pleasing to hear we were able to help. We wish Terry a quick recovery. We’re looking forward to the next time we can help you.

Posted 2 years ago

“Very helpful, very personable.”

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Posted 2 years ago

Hi Sandra. We are really grateful for your feedback.

Posted 2 years ago

“Had Harry, very capable and lovely man”

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Posted 2 years ago

Thanks for the 5-star review, Anne.

Posted 2 years ago

“Thanks Donovan ... you are very efficient and you explain. things clearly! Yvonne Neilson”

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Posted 2 years ago

Thanks for the great feedback, Yvonne. Donovan will be delighted to hear such kind words.

Posted 2 years ago

“Oliver was a lovely young man more than happy with him being in our house and very happy with the advice he gave and the service. Peter & Madelene.”

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Posted 2 years ago

Hi Peter. Thanks for leaving us such a wonderful review. We work really hard to offer the BEST customer experience so thank you for your feedback. Oliver will be thrilled to hear your kind words.

Posted 2 years ago

“Gino was very helpful and fixed the problem in no time. very happy!”

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Posted 2 years ago

Hi Denise. Good to hear you had such a positive experience. Thanks for the feedback!

Posted 2 years ago

“Rohan was knowledgeable, quick and effective. Very good.”

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Posted 2 years ago

Hi Barry. Thank you for the great review! We pride ourselves on providing a great efficient service.

Posted 2 years ago

“Always professional and knowledgeable...and general life savers! :-)”

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Posted 2 years ago

GREAT feedback and thank you, Elizabeth. (Saving lives, one PC at a time, haha)

Posted 2 years ago

“Courteous, efficient and did a top job”

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Posted 2 years ago

Hi Marian. If you’re pleased, we’re pleased. Thank you.

Posted 2 years ago

“Great service and quick.would use again if needed.”

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Posted 2 years ago

Thanks, Richard! We look forward to the next time we can help you with your technology.

Posted 2 years ago

“Couldn't reboot, problem found with the graphics card but what really made this service was the solution of a Wifi throughput problem which I had been trying to fix with my internet Service Provider for over a year. Went from 50/60 throughput to 150/110. Absolutely brilliant, a very happy customer despite having to pay for a new garphic's card”

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Posted 2 years ago

Hi Russell. We’re really pleased you had such a great experience. This review made our day. Awesome that we were able to help with your PC and get you better Wifi speeds. We’re hopeful we can help you again sometime in the future. Thanks for the AWESOME feedback!

Posted 2 years ago

“Ruben set up my new computerin a professional manner. He was brillant.”

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Posted 2 years ago

Hi Karen. Congrats on the new computer! Great to hear the set-up went so well! Thank you for the feedback!

Posted 2 years ago

“Awesome computer guy. Not only installed program I needed, but explained each step so well. Best service. Thanks Geeks on Wheels”

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Posted 2 years ago

Hi, Jan. Good to hear you had such a positive experience. Awesome that we were able to help with installing the program and show you the steps involved. We’re hopeful we can help you again sometime in the future. Thanks for the feedback!

Posted 2 years ago

“It is a pleasure to work with them.”

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Posted 2 years ago

Hi Ruth. Thanks for the 5-star review!

Posted 2 years ago

“after having wifi connection problems for 2 months I called the Geeks and have been very satisfied with the whole process from my initial call to the office till completion of the job. our tech ( Yuri ) was very knowledgeable and explained what he was doing from start to finish. I was very impressed with his speed and how he handled the questions I had. Would highly recommend this company to anyone,”

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Posted 2 years ago

Hi Robert. Good to hear you had such a positive experience, we are thrilled! Positive reviews are really important to Yuri so we will pass your kind words on. Next time you or anyone you know needs tech help we would be pleased to help.

Posted 2 years ago

“Excellent result from friendly consultant.”

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Posted 2 years ago

That's great to hear Judy! Thanks for taking the time to leave us a review!

Posted 2 years ago

“Wonderful services. Listened well and solved all our problems. Lived up to his name!”

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Posted 2 years ago

Thanks Lloyd! Great to hear everything went well!

Posted 2 years ago

“Oliver is the best. My husband is almost blind and Oliver knew exactly what was needed. Will contact him again. AAAAAA++++++”

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Posted 2 years ago

That's great to hear! Thanks so much for leaving us a great review. We will pass this feedback onto Oliver so he knows to keep up the great work!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,460 reviews