Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,452 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,452 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lifesaver! Thanks Nick and Geeks on Wheels”

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Posted 5 months ago

Hi Charlie! Thanks for your 5-star review! We're so glad we could be of assistance! We're just a call away should you need any help with your technology in the future. Thanks again!

Posted 5 months ago

“Tim was very knowledgable and supportive of our printing issues. He understood what was required and offered additional sugestions for all our technology requirements. Good communication around his arrival time .”

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Posted 5 months ago

Hi Rob, thank you for your 5-star review! We're so pleased to hear our technician Tim ensured your experience with us was so valuable, from start to finish. Thanks again!

Posted 5 months ago

“Very professional. Installed successfully a variety of devices and showed how to operate them.”

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Posted 5 months ago

Hi Jane, thanks heaps for your 5-star review! We're glad to hear that your devices were installed successfully and that you gained valuable knowledge on how to operate them effectively, going forward. Thanks again!

Posted 5 months ago

“Excellent service. Solved all my issues quickly. Happy customer.”

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Posted 5 months ago

Hi Martin, thank you for your 5-star review! We're so pleased to hear you got the results you were after! Thanks again!

Posted 5 months ago

“Gerrad did a fully professional job checking the terminal state of the external disk and doing checks, updates and adjustments to the system. His pleasant manner and clear explanations were appreciated.”

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Posted 5 months ago

Hi Gerrard, thank you for your 5-star review and kind words. Awesome to hear our technician Jared professionally checked your external disk and system while maintaining a pleasant and accommodating manner! Thanks again.

Posted 5 months ago

“Excellent personality and a pleasure to have in the home. Explained each step, gave advice as required and recommendations when asked.”

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Posted 5 months ago

Hi Dennis, thank you for your 5-star review! We're so pleased your technician extended some of his tech knowledge and did so in a manner that was pleasant and accommodating! We're just a call away should you need tech help in the future, thanks again!

Posted 5 months ago

“Very helpful home visit to sort my problems on my computer”

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Posted 5 months ago

Hi there, many thanks for your kind review. We're glad to hear that our helpful technician could get your computer problems solved! We hope to help again in the future if needed.

Posted 5 months ago

“Really happy with the service from Ashvin. He is very knowledgeable but also very patient with customers like me who are not tech savvy. I feel much more confident about my computer and new phone and would thoroughly recommend Ashvin and Geeks on Wheels.”

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Posted 5 months ago

Hi there, we really appreciate the kind review of Ashvin's services, we will be sure to pass this on. At Geeks on Wheels, our core goal is taking Kiwis to a better place with their technology, so hearing that Ashvin helped to make you feel more confident about your devices is awesome news. Thanks again for the 5-star rating and recommendation.

Posted 5 months ago

“He came He saw He fixed. All good, with grateful thanks to Ben.”

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Posted 5 months ago

Hi Rory, thanks for the epic review! Will pass on the kind words to Ben.

Posted 5 months ago

“Wonderful service. Polite and very helpful personnel”

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Posted 5 months ago

Hi Graeme, many thanks for the kind review and 5-star rating. We're glad to hear you found our team members both helpful and polite, two qualities we strive for!

Posted 5 months ago

“Ash found a few things wrong with my device and spent some time tidying up and putting things right”

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Posted 5 months ago

Hi John, thank you for your 5-star review! Awesome to hear that Ashvin successfully diagnosed your device's issues and fixed them accordingly! Thanks again!

Posted 5 months ago

“Very help full and fantastic services would highly recomend geeks on wheels to any they explain everything in a way that's eay to unstand”

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Posted 5 months ago

Hi Helen, thank you for your 5-star review and recommendation! It's not only important to us that we simply fix your tech, but that we also impart some of our tech expertise in a manner that is understandable to everyone. This way you can feel more confident with your tech going forward. Thanks again!

Posted 5 months ago

“Chance was a friendly, paient technician who was very tolerant of my very basic computer knowledge. He responded to my queries at a level that I could understand. The session was very worthwhile, the only trouble it has given me more food for thought on areas i will need to investigate upgrading in the near future.”

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Posted 5 months ago

Hello! Thank you for your thoughtful 5-star review. We're glad to hear that you found our service accommodating, helpful and worthwhile, with many thanks to our awesome technician Chance! Thanks again.

Posted 5 months ago

“Fantastic service, as always. Alex got my computer up and running in less than 24 hours. I am extremely grateful. I have used Geeks on Wheels for over seven years and have always had excellent service.”

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Posted 5 months ago

Hi Sandra, thank you so much for your 5-star review! We're delighted to hear that you continue to receive the high-quality service you expect from us. We really do appreciate your loyalty over the years. We'll be sure to give our technician, Alex, a shout-out for ensuring your computer is up and running smoothly. Enjoy!

Posted 5 months ago

“Many thanks Chris for coming so promptly and answering all my questions.”

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Posted 5 months ago

Hi Corriene, thank you for your 5-star review. Awesome to hear that our technician Chris was timely and extended some of his tech expertise for you as well. We'll be sure to pass this along to Chris himself. Thanks again!

Posted 5 months ago

“Very pleasant, very helpful”

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Posted 5 months ago

Hi Sue, thank you for your 5-star review. We're happy to hear your experience with us was so valuable and accommodating. Thanks again!

Posted 5 months ago

“Chris was punctual, helpful and knowledgeable and sorted out all my issues quickly. He also gave me some useful information and advice and explained things as he went. This is a great service! I highly recommend it!”

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Posted 5 months ago

Hi Jacquie, thank you for your 5-star review, kind words and recommendation. We're very pleased to hear that our technician Chris was able to resolve your tech problems in a timely and efficient manner. Equally we're glad to learn you gained some valuable tech expertise from your experience with us. Thanks again!

Posted 5 months ago

“Great communication and came well prepared to solve the problem. Solution was excellent and greatly simplifies our internet/wifi set up. Happy to know we can now contact Geeks on Wheels for help in future instead of service provider or hardware helplines which are always painful.”

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Posted 5 months ago

Hello! Thank you for your 5-star review and kind words! We're happy to hear your recent experience with us was efficient and accommodated you well! Enjoy your new simplified Wi-Fi setup! We're just a call away should you need more tech assistance in the future.

Posted 5 months ago

“Excellent service.”

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Posted 5 months ago

Hi Tony, thank you for your 5-star review. We're chuffed to hear your experience with our service was excellent. Thanks again!

Posted 5 months ago

“Was very happy with your rep Alex covered and resolved my problems”

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Posted 5 months ago

Hi Jon, thank you for your 5-star review. We're glad Alex was able to efficiently resolve your tech problems! Thanks again!

Posted 5 months ago

Geeks on Wheels is rated 4.8 based on 6,452 reviews