Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,453 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,453 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

Write Your review

Tell us how Geeks on Wheels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ross, promptly fixed my problem. Great service.”

Helpful Report

Posted 1 year ago

Hi Simon! Thank you for sharing your experience with Ross! We will let him know that you appreciated his visit! Thank you for the review!

Posted 1 year ago

“I have used GEEKS since November 2012. Fantastic expert service. They come quickly. Usually do more than I ask for and give good advice. I check the availability of similar services and see no need to change.”

Helpful Report

Posted 1 year ago

Hi Garth! We are so proud to hear of your continuous use and trust in our service! Being around for 17 years now it's great to hear you have been on that journey with us as we've changed and grown and still found our service to be such a high level that you've stuck through it all! We hope to continue giving great service for many years to come!

Posted 1 year ago

“Ross provides a professional service in a very friendly manner, we talked through our problems together and he didn’t talk down to us, we will be most happy to ask for your services in the future again.”

Helpful Report

Posted 1 year ago

Hi there! We always love hearing back from our customers about their experience and how our technicians are doing! Ross is certainly a great tech and a wonderful guy all around! We will be happy to help if any tech troubles arise in the future!

Posted 1 year ago

“Vaughan was very good and fixed all the problems I had.”

Helpful Report

Posted 1 year ago

Hi Nick! Thank you for sharing your experience with Vaughan! We will be sure to share this feedback with him so he gets the recognition he deserves! Thank you for the review.

Posted 1 year ago

“The technician was top rate knew what to do to fix the problem which was a flickering cursor.”

Helpful Report

Posted 1 year ago

Hi Graeme! We are thrilled to hear you rate our technicians so highly! We always want techs who can resolve problems efficiently and it certainly sounds like we succeeded here! Thank you for the review.

Posted 1 year ago

“It was great to ring a business and have a person answer the phone. Lafi was great. Knew his stuff, gave good advice and worked quickly and efficiently. I cannot recommend highly enough.”

Helpful Report

Posted 1 year ago

Hi Brent! Thank you for this wonderful feedback! We always want our customers to have a smooth process from the second they call all the way through to our tech visit! We're proud to hear that happened here today, as well as Lafi was able to resolve all your tech troubles and help with great advice! Thank you for the review and recommendations!

Posted 1 year ago

“Timely, helpful, pleasant. What more could I ask for?”

Helpful Report

Posted 1 year ago

Thank you Marianna for your 5 star rating of Geeks on Wheels. We're so glad you had a great experience! We hope to always exceed your expectations.

Posted 1 year ago

“Fantastic service and great knowledge of computers.”

Helpful Report

Posted 1 year ago

Hi Gillian! We're so grateful for this feedback! We always aim to offer a great service so our customers get the best possible so thank you again for the review!

Posted 1 year ago

“Brilliant”

Helpful Report

Posted 1 year ago

Hi Judith! Thank you for the brilliant review!

Posted 1 year ago

“Jesse was great. Explained what was going on in terms i understood. Got done what was required. Great guy. Look forward to seeing him again.”

Helpful Report

Posted 1 year ago

Hi Jon! Thank you for sharing your feedback with Jesse! He is very good at avoiding using tech jargon and making sure his customers know and understand what's happening with their tech! We're proud to hear this about Jesse and we will be sure to let him know you appreciated his visit! Thank you again for the review!

Posted 1 year ago

“We are very grateful for the assistance and advice that we have received from Lafi. He is knowledgeable and courteous and a pleasure to work with. Many thanks”

Helpful Report

Posted 1 year ago

Hi Mimi! We are grateful for this wonderful review! We always want to ensure we get great people that we know we can trust in the homes of Kiwis up and down the country, so it's great to hear that Lafi fits that mold perfectly! Thank you for sharing your experiences with Lafi!

Posted 1 year ago

“Jesse was outstanding thanks; could not have been more proactive and helpful.”

Helpful Report

Posted 1 year ago

Hi Frank! We are proud to hear that you found Jesse to be outstanding for your work! He certainly is a great tech! Thank you for the review.

Posted 1 year ago

“I am again most impressed with Harry Orsbourne. Mr. Orsbourne has a relaxed and patient attitude with a Retired person, such as myself, who is not so well versed in how computers work. I will request Harry when my next problem arises. As it will. Marshall Dabb.”

Helpful Report

Posted 1 year ago

Hi Marshall! It's great to hear that Harry was such a superstar for you and your tech! We always love to hear how our techs go for our customers and so we are filled with pride that Harry was able to be patient and relaxed with you. We will be sure to share your comments with him. Thank you for the review.

Posted 1 year ago

“Justin was highly skilled and utilised his knowledge to work through the issues relating to the printer issues I was having. The printer was not recognising the wifi password and he worked through multiple options until he got it all connected again and working well.”

Helpful Report

Posted 1 year ago

Hi Kylie! Thank you for sharing your experience with Justin! We're happy to hear that he was persistent in trying to get your printer onto the WiFi until it was working for you! Thank you for the review.

Posted 1 year ago

“Excellent service from a very skilled Technician who knew his work, and explained his processes throughout the exercise”

Helpful Report

Posted 1 year ago

Hi Trevor! It's awesome to hear you had such a great experience with one of our technicians! We always want to make sure our techs have all the knowledge needed to be able to completely execute the job for our customers and we're so thrilled to hear this was the case for you! Thank you for the review!

Posted 1 year ago

“Great service very knowledgeable and helpfully in making the right choice for solving our Wi-Fi problem.”

Helpful Report

Posted 1 year ago

Hi Lisa! We're thrilled to hear that you got your WiFi problems solved! We always want to give you the right info so our customers can make an informed decision based on their options! We're glad to hear this worked out for you!

Posted 1 year ago

“Josh solved my problem.”

Helpful Report

Posted 1 year ago

Hi Doug! We're happy to hear that Josh was able to solve your problem! Thank you for the review!

Posted 1 year ago

“Regan was fantastic, I'm so impressed with her tech ability. She was so patent and explained everything in normal terms. Thank you Regan.”

Helpful Report

Posted 1 year ago

Hi Julie! Thank you for sharing your experience with Regan! We are really proud to have her on our team! Speaking in non-geek speak is important to us, to ensure that our customers understand what's happening and can be upskilled in their tech, so it's great to hear that she is doing that! Thank you for the review!

Posted 1 year ago

“David was very polite and extremely helpful showing me what he was doing and why. He also showed me other things I can do to make my life easier. He was very patient and I highly recommend him.”

Helpful Report

Posted 1 year ago

Hi Bets! We really appreciate feedback from our customers about their experience. David is a great technician and he certainly is a great help to our customers! He always loves sharing tips on how to improve the use of your tech, so that your life can be easier too! Thank you so much for the recommendations and the review.

Posted 1 year ago

“Very efficient and friendly, Chris K gave my computer a thorough check I am very pleased With the results and I would recommend Geeks on Wheels to my friends anytime , Mike carter.”

Helpful Report

Posted 1 year ago

Hi Mike! We are thrilled to hear that Chris K was a great help to you! We really appreciate the recommendations and if you ever need further help with any tech troubles, you know who to call!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 6,453 reviews