Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,452 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,452 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jesse was very thorough and professional.”

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Posted 1 year ago

Hi Marg! We are glad to hear Jesse was such a great tech! Thank you for the review!

Posted 1 year ago

“Anthony C was always polite and respectful.He did an excellent job ,and made sure I was satisfied with the end result .I would certainly recommend him”

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Posted 1 year ago

Hi there! Thank you for the review of Anthony's service! We certainly agree that he is a great technician with a great work ethic. We are proud to know that he was able to give satisfying results. If you ever have further tech troubles, please give us a call!

Posted 1 year ago

“A very polite and knowledgeable young lady ,nothing was a problem .”

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Posted 1 year ago

Hi Gavin! It's great to hear you had no problems with our service! We always aim to get great technicians who are able to provide great service and it sounds like your technician was able to do this! Thank you for the review!

Posted 1 year ago

“Excellent service! Ross set up and reconfigured my computer, and I now have full functionality and security across all devices. Also provided a very informed tutorial on new tools.”

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Posted 1 year ago

Hi Noeleen! Thank you for your feedback on Ross' service! We always love to hear from customers about their experience, and we're proud to hear that your computer is now all set up to have full functionality and more importantly security!! Thank you again for the review!

Posted 1 year ago

“Chris is caring and helpful and he explains everything in detail. And here is a photo of my camera.”

Geeks on Wheels 5 star review on 3rd August 2023

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Posted 1 year ago

Hi Teresa! Your camera is looking great, surveying your front yard! We will let Chris know you left such great feedback and that you appreciated his help! Thank you for the review.

Posted 1 year ago

“Excellent service from Regan.i”

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Posted 1 year ago

Hi Warren! Thank you for sharing some feedback for Regan! We appreciate the review!

Posted 1 year ago

“Ross was a great help and sorted out our problems quickly. We spoke to him about the Geeks membership that entails one free appraisal each year of our computers. Can you please advise what is needed to enable this to happen? He also told us that that would give us discounts on callouts.”

Helpful Report

Posted 1 year ago

Hi Warren! We are thrilled to hear that Ross was able to get your tech troubles sorted out nice and quickly! We will get Ross to contact you and discuss the Geek+ membership further!

Posted 1 year ago

“Regan cleared up issues with my computer - so efficient and personable, will recommend this service to anyone. Thanks”

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Posted 1 year ago

Hi Maureen! We are so glad to hear that Regan was able to help you with your computer, and getting things up and running smoothly! Regan is certainly a great tech and loves to help her customers! Thank you for the recommendations and the 5-star review!

Posted 1 year ago

“Barnaby came in briefly this morning to connect my printer to iPad and cell/ ph. James had been here end of last month, did a great job on reinstating my units following fibre installation in home, thanks boys”

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Posted 1 year ago

Hi Judy! We are glad that Barnaby was able to come in and get your iPad and phone printing to your printer after James' visit! We are also glad that James was able to get all your devices going after changing over to a fibre connection! Thank you for the review!

Posted 1 year ago

“Alex was amazing. She sorted all our issues - and there were lots. It was complicated - she cut through the mess with helpful advice. All sorted. 5 STARS.”

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Posted 1 year ago

Hi Colleen! We are so grateful for the 5-stars! Alex certainly is a great technician who is persistent with tech troubles so that she can solve through any complicated problems that may come her way! Thank you for the great review!

Posted 1 year ago

“Prompt and efficient service.”

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Posted 1 year ago

Hi Wayne! Thank you for the 5-star review!

Posted 1 year ago

“excellent diagnostics focused and efficient and lovely person to have onsite. Back up and running with no lost data and comfortable and reassured that no shonky access has occurred either via scams etc.”

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Posted 1 year ago

Hi Rachael! We are glad to hear that you had such a great experience! Data security is important to us and keeping it safe so our customers don't lose important data is key to us, so it's great to hear this happened here! We're also glad to hear that you haven't had any risk of security via scams! Thank you for the review!

Posted 1 year ago

“Great service from Tom who quickly and efficiently solved the initial problem and sorted out other issues for a smoother, safer operation.”

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Posted 1 year ago

Hi there! Thank you for sharing your experiences with Tom. We always want our technician to make sure they solve other issues that you may not even know you have! We will pass this onto Tom so he knows he's doing a great job! Thank you again.

Posted 1 year ago

“KieranG is understanding and tolerant. Most helpful . A very personable young man . We appreciated his support .”

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Posted 1 year ago

Hi Jan! We're proud to hear that Kieran was such a great technician for you! We certainly agree and think he's a great technician! We will share this review so that he gets the recognition he deserves! Thank you for the review!

Posted 1 year ago

“Very professional service nice friendly staff, quick and efficient with all applications, easy to understand and so easy, will use this service all the time now if needed.”

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Posted 1 year ago

Hi Simon! Thank you for sharing your experience of our service! We always try hiring great people with friendly natures to give our customers a great experience, so we're glad to hear you recognize that! Thank you again for the kind review!

Posted 1 year ago

“Very helpful arranging a home visit in short time. Phoned half an hour before arranged time, prompt arrival. Good understanding of our needs. Very quickly sorted mesh setup, wifi printers and advised settings etc. Superb all round service. Highly recommended. Thank you KeiranG for your courteous professional approach and excellent technical skills”

Helpful Report

Posted 1 year ago

Hi John! We are thrilled to hear that you had a great experience through and through! Good communication is important to us to provide good customer service, so it's great to hear getting the phone call early and ease in arranging a home visit! We're also thrilled to hear that Kieran was able to offer great support onsite getting your mesh setup and connecting everything connected up! Thank you for the review!

Posted 1 year ago

“We have been working with Geeks on Wheels since 2010 and highly recommend this brilliant company. Super-helpful, highly-trained team offering great customer service - thank you again to Anthony Ryder and all the team at Geeks on Wheels!”

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Posted 1 year ago

Hi Gerri! Thank you for your continued use! We're glad to hear you've had such great experiences and we hope to continue to offer top-of-the-level support! Thank you for the review!

Posted 1 year ago

“Easy to make an appointment. Good communication. Reliable and efficient.”

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Posted 1 year ago

Hi Alison! Feedback from our customers is greatly important to know how we are going! Being easily accessible in making appointments and communicating to our customers are key to us to make sure our customers get a great experience so we're thrilled to hear you recognise this! Thank you for the review.

Posted 1 year ago

“Sashika was extremely professional, friendly, patient and efficient.”

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Posted 1 year ago

Hi Effron! We're thrilled to hear that Sashika was such a great technician for you! We will pass this feedback onto him! Thank you!

Posted 1 year ago

“Very pleased with the service Ihad today from Tim. All my problems straightened out by him. Job 406700 Many thanks, Margaret”

Helpful Report

Posted 1 year ago

Hi there! We are pleased to hear that Tim was able to give you such a great experience! It's always good to get all your problems sorted out and get you up and running again. We will pass this on to him so that he gets the recognition he deserves! Thank you!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 6,452 reviews