Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,587 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,587 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very helpful and kind thankyou”

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Posted 3 years ago

Thanks for the review Jared!

Posted 3 years ago

“Great service, Highly recommend the company to friends. Arrived on time, sorted the problem, gave easy to understand advice as well as a list of what he had told me. The invoice included a full explanation of the issues he solved for me and was able to pay on the spot. All round very satisfied with Geeks on Wheels.”

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Posted 3 years ago

Thanks for the 5-Star Review! We work really hard to provide the best possible customer experience so it is great to hear you enjoyed your appointment! Thanks again for taking the time to leave us a review and if you need anything in future we will always be here!

Posted 3 years ago

“Great advice. Sorted the problem quickly and efficiently.”

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Posted 3 years ago

Hi Craig. We’re really pleased you had such a great experience. It’s awesome to be able to help. Thank you for the feedback!

Posted 3 years ago

“A very pleasant Tech who listened to my problems and gave good advice”

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Posted 3 years ago

Thanks for the 5-star review, Peter! Awesome that we were able to help with your issues. We’re looking forward to the next time we can help you. Thanks again!

Posted 3 years ago

“Lovely young man, who exceeded my expectations. He explained everything very clearly, with advice I easily understood.”

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Posted 3 years ago

Thank you for the GREAT feedback Jill. Your positive experience reaffirms our focus on customer satisfaction. Positive reviews are really important to our technicians. Thanks again!

Posted 3 years ago

“Very pleased with response to initial enquiry and very pleased with visit by representative.”

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Posted 3 years ago

Hi Colin. We really appreciate feedback from our customers about their experience. Thanks!

Posted 3 years ago

“very pleased with service. the advise was brief and understandable. fixed my emal 'send' which other service people could not.”

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Posted 3 years ago

Thank you! It’s incredibly satisfying to get such great feedback. Customer satisfaction is a big driver for us. Glad that we were able to help with your email issues. Thanks for using Geeks On Wheels!

Posted 3 years ago

“THANKYOU FRED FOR YOUR GREAT HELP WITH MY LAPTOP,I CAN NOW SORT AND STORE MY HUNDREDS OF PHOTOS ON MY EXTERIOR HARD DRIVE. I REALLY APPRECIATED YOUR PATIENCE AND EXPERTISE. ANN SIMS”

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Posted 3 years ago

Hi Ann. Thank you for the AWESOME feedback. We all love our Photos and would be distraught if something were to happen to them. We're so glad that Fred was able to provide a solution for your Photos. He'll be thrilled to hear your kind words. Thanks again!

Posted 3 years ago

“Great to deal with such a professional company with regard to our computers and any technical issues. We thoroughly recommend them.”

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Posted 3 years ago

Hi Felicity. GREAT feedback and thank you. We pride ourselves on providing great service. Go on, recommend away!!

Posted 3 years ago

“The Technician was very prompt and effecienet and friendly and explained what he was doing so we could understand him, very pleasant to deal with”

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Posted 3 years ago

Thanks for leaving us such a wonderful review Rachel! It’s awesome to be able to help. Our technicians do their best to keep their customers informed and involved in the appointment and teach them what's required as they go. Thanks again for the great review!

Posted 3 years ago

“Glen was wonderful at understanding my problems and putting right. Also I appreciated his experience in areas that made for better service from my technology.”

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Posted 3 years ago

Thank you! It’s incredibly satisfying to get such great feedback. Our technicians pride themselves on being constantly upskilled, and Glen is no exception. Thanks for the great review!

Posted 3 years ago

“Technician Terrence was superb. Very happy with the service”

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Posted 3 years ago

Hi Miriam. Thank you so much. We’ll pass on your kind words to Terrence. He will be thrilled.

Posted 3 years ago

“I had excellent service this morning and am very pleased with the outcome. Would certainly use this service again.”

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Posted 3 years ago

Thank you for the great feedback Hillary. Your positive experience reaffirms our focus on customer satisfaction. We’re looking forward to the next time we can help you. Thanks again!

Posted 3 years ago

“Rence was all that you’d hope for in a technician - he knew what he was doing, he did it efficiently, and explained what he was doing in language that a layperson could understand. He arrived promptly, was friendly and courteous, and suggested improvements to the system without the hard sell. The company responded very quickly to my request for assistance. All in all, a highly satisfactory experience.”

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Posted 3 years ago

Hi Lesley. We’re thrilled to get such positive feedback. We work really hard to offer the BEST customer experience so thank you for your feedback. Rence prides himself on giving our customers a great experience and he'll be pleased to hear your kind words. Thanks again!

Posted 3 years ago

“Rohan solved multiple issues. And had clear communication and friendly. I would use him again.”

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Posted 3 years ago

Thanks! We’re thrilled to get such positive feedback. Rohan prides himself on giving our customers a great experience. He'll be pleased to hear your kind words. Thanks again!

Posted 3 years ago

“As usual Michael explained the problems to me very clearly and explicitly. He is a very kind and clever man who puts up with old ladies well!”

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Posted 3 years ago

Hi Margo. It’s really pleasing to hear your feedback. We’ve passed this feedback onto Michael as it’s important he gets recognition for a job well done. Thanks for the great review!

Posted 3 years ago

“Peter did the work - very efficient & pleasant! Unfortunately ANZ are having trouble getting an online code to my mobile; so I still cannot open my Visa amount and do an online payment to you. The team at ANZ will be contacting me sometime during the nest couple of days to try and rectify this.”

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Posted 3 years ago

Hi Arthur. Thank you for the review on Peter, we really appreciate it. We understand that the banks' systems are sometimes complex so no rush on payment. We will sort it with you once ANZ gets you back into your accounts. Thanks again!

Posted 3 years ago

“Always very helpful and efficient. Friendly and easy to talk to.”

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Posted 3 years ago

Hi Beverly. We really appreciate feedback from our customers about their experience. Your positive experience reaffirms our focus on customer satisfaction. Thanks!

Posted 3 years ago

“Fantastic helpful service - I had a variety of tasks all taken care of ! Thankyou.”

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Posted 3 years ago

Hi Jill. GREAT feedback and thank you. Satisfied customers make us smile. Thanks for taking the time to review our services.

Posted 3 years ago

“I had Fred out to install my new lap top also he has been several times before over email ect matters- a very nice polite man who I would recommend him to anyone also very competent at his job, I would never hesitate to call him again Thumbs up to Fred!”

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Posted 3 years ago

Hi Dianne. We really appreciate feedback from our customers about their experience. Customer satisfaction is a big driver for us. Our technicians really value positive feedback and Fred is no exception. We’re looking forward to the next time we can help you. Thank you again!

Posted 3 years ago

Geeks on Wheels is rated 4.8 based on 6,587 reviews