GEMPORIA Reviews

Name: GEMPORIA
Rating: 1.67

1.7 Rating 248 Reviews

14 %

of reviewers recommend GEMPORIA

Company Reviews

Questions

Metrics

1.7

Based on 248 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how GEMPORIA made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Liz Daly

GEMPORIA 1 star review on 5th March 2021

Olany

GEMPORIA 1 star review on 17th August 2020

Mandy Evans

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dave troth showing his $20,000 Burmese sapphire from the mine. Look at the people in the background wearing rags. Anyone who buys these products should be ashamed of themselves. People exploitation at its worst.”

Helpful Report

Posted 3 years ago

“Steve, greedy Bennett should send ventilators and other medical equipment to covid ravaged India. He can afford it out of the 37 million he sold one of his companies for.”

Helpful Report

Posted 3 years ago

“Steve bennett and his cronies lining their own pockets while exploiting the poor people of jaipur. Paid less than a pound a day. Shameful.”

Helpful Report

Posted 3 years ago

“Ellis, hattie, edina bragging about how many items they've ordered. Good for you! I'll just return to my aldi beans on toast.”

Helpful Report

Posted 3 years ago

“Stop insulting our intelligence. Now it's the "wizard "that's making the prices so low. The wizard apparantley moves things around jaineys home. Stop it! !!. We aren't stupid. Ellis and her chicolino and hola shouts. She's patronising. Then Ruth and her flippin sausage. The over use of the words bananas, mental, sublime, nuts, crazy. Shut up. So fake. As for destello. Expensive PVC.”

Helpful Report

Posted 3 years ago

“I don't understand how this company gets away with telling lies about their low prices....it's either that "the producer made a mistake" or "the computer went into override" or similar. Very unethical . Not to mention silly faces their presenters pull when they claim they have never seen such low prices. Is it legal?”

Helpful Report

Posted 3 years ago

“The presenters are so fake. Waffling on for ages. Sublime. Bananas. Crazy. Then the fake look of shock on their faces at the final price. Supposedly cost 10s of 1000s a carat yet they are selling it for 20 quid. Makes no sense. They must think the viewers are stupid. Ellis is so patronising . As for edina messing around with her hair all the time. She must have nits. Then there's Ruth and her whoopage and sausage. I could lob a brick through the tv.”

Helpful Report

Posted 3 years ago

“Avoid! Complete sham of a company run by crooks and liars!”

Helpful Report

Posted 3 years ago

“If I could give a negative it would be -5*. The jewellery is cheap and nasty under 10 under 20 should be in pence not pounds. Bought all Lorique in the past many were scratched stones due to poor cheap labour setting gems. But my main concern is with trustpilot reviews those can't be real, those are being completed by a sweat shop in the warehouse of gemporia towers more like. Destello items on Internet for half of the price and all shipping from China. All I can say is its a sinking ship with abominable customer service to once loyal customers think before you buy is my advice you can get most of the junk they are selling in the costume jewellery section of any High Street once they're open and you can be guaranteed a hassle free return without footing postage charges”

Helpful Report

Posted 3 years ago

“I have shopped with Gemporia for about 7 years. I liked the company up until this past year. I had a horrible time returning items. I had tracking that showed that they made it to the returns department in New York, but since CoVid had much of New York shut down, Gemporia couldn't find my items. When they finally got them, they did not honor the return. Instead of refunding my money, they gave me credit in my account. I was very disappointed. I will not shop with them again.”

Helpful Report

Posted 3 years ago

“I am very disappointed in Gemporia lately. They sand cracked gemstone where The item was probably returned by customers 100 times ( Gemporia would not reimburse on shipping, they will claim that it is part of inclusions. Really? I can see cracks without a loop. Also, each time I send the item back; I have to bag them for my money. I do leave post office receipts with trucking all the time since Gemporia does not want to give a refund. In addition to all that, I found out that some items that they have on action, have higher pricing then on there website. The website has cheaper price then action; with it said, they will not honor the cheaper price even thought I send them screen shot email. They gave me lousy excuse because they do not want to change to a cheaper price. Even if it is listed on their website. They want to make more money with the scan they running on. Consumer please be aware before you buy something from them. I am attaching picture taking minuets after one another between placing on order online and their website”

Helpful Report

Posted 3 years ago

“I bought a diffuser with gems in from them. It has very little smell you would have to put the reads right up your nose to be able to smell it. Waste of money. And there jewellery when it arives is not nice”

Helpful Report

Posted 3 years ago

“Phoned today for the March Reed defuser I was told they were unavailable because they have been on air a few times, and were unavailable to order!? , I question this poor customer service. Purchased a sleeping beauty turquoise and tanzanite ring looks like a return no shine very dull in colour fault at the back of stone The tanzanite is more white than blue(returning with a request for postage back) Not good enough gems”

Helpful Report

Posted 3 years ago

“Black opal necklace starting to crumble. The tv samples of anything are much larger than the items received. As for the presenters, they are so fake. "Amazing, sublime ". Ellis, hattie, jess and angeline are the worst. As for Ruth and her SAUSAGE. Shut bloody up!!!!!!!”

Helpful Report

Posted 3 years ago

“Visage Mascara not fit for purpose! I am absolutely gutted as I like and believed the presentation that was previously showed on TV with Katie and Hattie! The mascara they both used looked nice and wet and covered their eyelashes like they stated in one sweep. The Mascara I received was dry as sticks, I sweat me eyelashes numerous times and ended up with dry bits on the end of lashes and spidery looking lashes! Not impressed, the Mascara is definitely old stock has all dried out! I did look at the end of date and all I.can assume is that old Mascaras are being placed in new packaging, if this is the case then shame on you! As for your Visage Fix Perfect, this has no moisturising properties and feels and acts like water! So I for one will no longer be using Visage products, what a shame, I was so hopeful your products would work Katie!”

Helpful Report

Posted 3 years ago

“Ridiculous treatment. Issue after issue. Took money then denied it, I sent screenshot of bank and suddenly money was put back. Then tried to say the issue was at my side, despite it being theirs! I’d ordered 3 rings as presents at one price, the price went up on their side and suddenly I ran into issues... highly do not recommend”

Helpful Report

Posted 3 years ago

“Purchased 9k gold diamond bracelet - diamonds graded as I3 and self - certified by Gems.(£599) On arrival the diamonds were appalling,not one sparkle and grey in colour.They were so bad they should not have been used for anything other than industrial diamonds! I returned it 7 days ago and had to phone them to confirm delivery.Now have to wait for refund. Never again - and I mean it this time! Just an aside -Trustpilot feedback is not always independent. Also be suspicious of too much praise on any website”

Helpful Report

Posted 3 years ago

“I bought a silver ring in the sale for £19.99. The stone has no sparkle so I intended to return it but tracked postage will cost £6.57!!!! Gutted. Never again.”

Helpful Report

Posted 3 years ago

“Broken item. Purchased by friend but Gemporia not prepared to help!”

Helpful Report

Posted 3 years ago

“Received item as a gift from friend, it was still sealed in unopened box. Upon opening the item was broken. Didn't want to disappoint the friend by letting her know the gift arrived broken, especially as she is shielding, so contacted them directly. Have sent them photo and all the relevant details but they are not prepared to help. Don't bother with them.”

Helpful Report

Posted 3 years ago

GEMPORIA is rated 1.7 based on 248 reviews