Generator Guru Reviews

4.3 Rating 104 Reviews

83 %

of reviewers recommend Generator Guru

Company Reviews

Questions

Metrics

4.3

Based on 104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	6 - 12 Hours

Popular Questions:

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How quickly does Generator Guru resolve customer queries?

Helpful Report

(2 months ago)

Greater than 42% of reviewers feedback is Generator Guru resolves customer queries in 2 - 3 hours.

Helpful Report

(2 months ago)

100.00%

Industry Average

“ Excellent website, easy to use Excellent, prompt and very helpful Customer Service Highly Recommend ”

- CAS

“ My questions were answered VERY quickly (even at 0630 am!), and gave me the help and advice I needed. In the event I didn't go through with a repair, and upgraded to a new (better suited) generator instead, but this in no way detracts from the service I received. I was particularly impressed with the spares available for what was originally a very cheap unit. ”

- Anonymous

“ It is refreshing to experience great customer service. These guys are above and beyond. Thank you Generator Guru for having hard to find parts and Amazing Customer Service. Parts came really quick. Lurenda Gold Express LLC ”

- Lurenda Goodnight

Generator Guru Reviews

Customer Service - Good