GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

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“Oil in a rush - Fast and efficient service”

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“D30 armour... it’s like witchcraft - Delivery was quick, the armour was very reasonably priced and fitted perfectly in to my jacket”

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“Very reliable and helpful with orders - Very reliable and helpful with orders. Only gripe, sometimes the stock doesn't update online so even though the purchase online it might be out of stock but happens to most retailers, tough issue to avoid. Overall a trusted retailer for everything motorcycle.”

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“A pleasure to deal with - A pleasure to deal with. I ordered the wrong size and the product was returned and exchanged for the correct size in a timely and more importantly completely free manner. Excellent all round.”

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“really lovely jacket and great service! - really lovely jacket and great service!”

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“Bargainous Biker Bazaar - 2nd time I have used GetGeared to buy from. This time it was a HELD C4 helmet which they had at a massive £250 discount! The helmet arrived quickly and well packaged. Recommended”

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“Waterproof trousers - Excellent service,fast delivery,Product was good value.”

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“Good service - Good service, quick replies. Fast delivery. I've got to return an item for a different size but the return slip included in the box seems easy enough.”

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“I am really pleased with my purchase… - I am really pleased with my purchase and shopping experience with Getgeared. My Merlin boots are excellent quality, delivery was fast, and if I was not happy in any way, they offered me free returns. I will be back on their website as soon as I need anything else.. I am happy to recommend them!”

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“Always helpful - Always helpful, answer the phone quickly, and have tracked down hard to get items for me Returns have been easy, with alternative sizes sent out within a week.”

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“A great buying experience with… - A great buying experience with GetGeared, very easy to use website, fast delivery, good returns policy and when I've had an issue or query they've been quick to respond and sort any issues. Highly recommend!”

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“Great service - Great service, value and prompt delivery. As always.”

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“Quick - Quick, reliable delivery”

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“One of the best online retailers - One of the best online retailers, excellent in all aspects.”

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“These GoreTex TCX Fuel GTX boots are… - These GoreTex TCX Fuel GTX boots are great. I found them to be a little bit high in the toe but put in another inner sole. Perfect fit. Delivered very swiftly and a great price too.”

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“Recommended. - Very good company. Good communication. Had to exchange the crash helmet I`d bought because it was too small and they provide a free return post service where you print out a Parcel Force label. Would definitely use again.”

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“Great staff - Great staff, very accommodating”

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“Nothing bad to say - Nothing bad to say. Quick delivery, items in good condition, wide variety.”

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“Good but sometimes frustrating - The trousers arrived within 48 hours which was great. Emails generally keep you informed of the progress. The website is quite frustrating at times though, particularly the account section. It doesn’t quite tell you what you need to know about your order. It’s good if you want to reorder the same items again, but how often do you need to do that? I have ordered stuff and had to wait for it to be in stock in spite of what the website says. Communication was then poor, no email, not even to say it had been dispatched. The gear is good, the customer service is adequate but the systems don’t always work smoothly, so you can be left frustrated.”

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“Excellent online shop - Excellent online shop, great customer service and a large range to choose from.”

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GetGeared.co.uk is rated 4.9 based on 2,051 reviews