Login
Start Free Trial Are you a business?? Click Here

Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

Write Your review

Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
Great service, prompt delivery and good communication. I love you get a thank you note and a little gift (roll of pop bags) with the dog food! It’s the the little touches like this I like and why I like to support smaller businesses!
Helpful Report
Posted 1 year ago
Thank you so much, Pam! We are very delighted to hear that you enjoyed our great service, prompt delivery and good communication. It's always such a pleasure to receive appreciation for our little touches! We are grateful for your loyalty and support for our small business. Thank you for your generous 5-star rating of Get Set Pet. Get Set Pet Team
Posted 1 year ago
I recently ordered from GetSetPet. The delivery was not delivered to my house but to a local post office. I can't walk far, but GetSetPet arranged a fresh delivery. I commend their speedy and helpful attitude and service.
Helpful Report
Posted 1 year ago
Thank you so much for the 4 star rating of Get Set Pet! We are so pleased to hear that you had a positive experience with us, especially regarding our speedy and helpful attitude and service. We appreciate your loyalty and thank you for recently ordering from us. Get Set Pet Team
Posted 1 year ago
Order correct, arrived quickly.
Helpful Report
Posted 1 year ago
Thank you so much for your 5 star rating of Get Set Pet! We are so pleased that your order was correct and arrived quickly! We value your feedback and thank you for your continued support. Get Set Pet Team
Posted 1 year ago
Excellent service, prompt and with a hand written card thanking me for my order. I'll definitely keep using get set pet as long as the price is competitive. Highly recommended
Helpful Report
Posted 1 year ago
Thank you so much Shaun for your 5 star rating and for your kind words. We really appreciate that you enjoyed our excellent service and found the hand written card to be a nice touch. We are glad to hear that you will keep using Get Set Pet. We value your loyalty, and thank you for being a repeat customer. Get Set Pet Team
Posted 1 year ago
As always quick to send and easy to order
Helpful Report
Posted 1 year ago
Thank you so much Shaun for your 5 star rating of Get Set Pet! We really appreciate your loyalty and that you have been a consistent customer. It's so nice to hear that you found the ordering process easy. We look forward to continuing our trend of good customer service! Get Set Pet Team
Posted 1 year ago
I ordered some dog food which was a very good price. It arrived quickly and I am very happy. I will use GetSetPet again.
Helpful Report
Posted 1 year ago
Thank you so much for the 5 star rating, Pattie! We appreciate that you will be using GetSetPet again, and we are thrilled that you are a repeating customer. Get Set Pet Team
Posted 1 year ago
Items arrived very quickly and are excellent 😀
Helpful Report
Posted 1 year ago
Thank you so much Erica for your wonderful 5 star rating of Get Set Pet and for your repeat custom. We're delighted to hear that the items arrived quickly and are excellent. We truly appreciate your custom!
Posted 1 year ago
Good product and prompt delivery.
Helpful Report
Posted 1 year ago
Thanks so much, Cheryl, for the 5 star rating! We truly appreciate your loyalty and are glad that you’re happy with the product and prompt delivery. We look forward to seeing you again soon!
Posted 1 year ago
Hello, GetSetPet shipping is very fast which is amazing! and the prices are good, but there are 2 things that I can say you can improve on: 1. advertising a free gift with purchase, gifting just the one licking stick is a little underwhelming. the previous place I got pet food from gave the full sheet of them or some cat toys. In my opinion, receiving just the one for my two cats feels like it was better not receiving any in the first place. 2. Regarding the subscription, you send a note about the subscription saving up to 20% but for the food I buy it saves only 2% which is about a pound, with this amount it is better to track your sales and get it 10% some of the times This is just my honest opinion and I hope this will help :)
Helpful Report
Posted 1 year ago
Hello again Oded, Thank you so much for your rating of Get Set Pet. We truly appreciate your loyalty and are glad that you are satisfied with our quick shipping and prices. We welcome your feedback, especially as it relates to our free gifts with purchase and our subscription savings. We are always open to suggestions on how we can better serve our customers, and we will take your input into consideration. We offer 20% off your first subscription order and then savings from between 2-5% off depending on the product. Thanks again for your feedback!
Posted 1 year ago
I purchased a dog harness from you a few weeks ago and recently within the last week we purchased a two in one dog coat for a Steffi replace for both things and pleased with the prices as well and we also get a dog food from you green pantry the service is very good comes very quick no problem I'll deal with you again obviously Way
Helpful Report
Posted 1 year ago
Thank you so much for your 5 star rating, Michael! We are thrilled to hear that you were happy with your purchases! We understand how important it is to receive quality items and service, and we are so glad that we were able to provide both of those to you in a timely manner. We look forward to serving you again soon! Get Set Pet Team
Posted 1 year ago
Well priced products, quick delivery and customer service very good.
Helpful Report
Posted 1 year ago
Thank you so much for the 5-star rating, Anna. We appreciate hearing that you found our products to be well-priced, and our delivery and customer service to be very good. We thank you for being a loyal and repeating customer and for your continued support! Get Set Pet Team
Posted 1 year ago
Excellent service.
Helpful Report
Posted 1 year ago
Thank you so much, Pat, for your excellent 5-star review of Get Set Pet! We really appreciate your loyalty to us and are so glad that our service was excellent. Thanks again for your continued support! Get Set Pet Team
Posted 1 year ago
Competitive prices, speedy delivery - perfect combination!
Helpful Report
Posted 1 year ago
Thank you so much for your 5 star rating of Get Set Pet! We're so glad that our combination of competitive prices and speedy delivery is working for you. As a loyal customer, we really appreciate your support. Thank you for continuing to choose Get Set Pet! Get Set Pet Team
Posted 1 year ago
Quick, efficient order and delivery. Very pleased with items, will definitely use company again. Excellent.
Helpful Report
Posted 1 year ago
Thank you so much for your five star rating of Get Set Pet! We are truly grateful that you were pleased with our quick, efficient order and delivery. It means a lot to us to have delighted customers, especially ones that keep coming back! We truly appreciate you being a loyal and repeating customer. Thank you again! Get Set Pet Team
Posted 1 year ago
Absolutely excellent service! Ordered one day and delivered the next!! Items were well packaged, with a much appreciated personal note and free sample of the best poo-bags ever!! Thank you so much...will most definately use again x
Helpful Report
Posted 1 year ago
Thank you for the glowing 5 star rating, Sandra! We are so pleased that you were absolutely delighted with our excellent service. We would like to extend our gratitude for being a returning customer, and hope to serve you again soon! Get Set Pet Team
Posted 1 year ago
Excellent price and an even better service and personalised customer experience - highly recommended!
Helpful Report
Posted 1 year ago
Thanks so much Neil for your 5 star rating for Get Set Pet! We are so pleased that you had an excellent personalised customer experience. Thank you for being a loyal and repeat customer! We appreciate your continuous support. Get Set Pet Team
Posted 1 year ago
I wouldn't buy from anybody else- great personal customer experience, a personal note from the team ,recommend from start to finish,5 stars ⭐️ should be 100 .Thankyou,Sonia .
Helpful Report
Posted 1 year ago
Thank you for your amazing 5 star rating, Sonia! It's very gratifying to hear that you had such a great experience with Get Set Pet and that you are already a returning customer. We are so greatly appreciative of customers like you who come back to us again and again. Many thanks for choosing Get Set Pet! Get Set Pet Team
Posted 1 year ago
The website is easy, and the deliveries are quick. I'm gonna keep using them :)
Helpful Report
Posted 1 year ago
Thank you so much for your 5-star rating of Get Set Pet! We are so glad to hear that you find the website to be easy to use! We really appreciate your loyalty to our brand and are so pleased that you are going to keep using us. Thank you for being a valuable, repeated customer – we look forward to having the pleasure of serving you again! Get Set Pet Team
Posted 1 year ago
Ordered one day, delivered the next. WOW
Helpful Report
Posted 1 year ago
Thank you so much, Graham, for your 5 star rating of Get Set Pet! We are so happy to hear that you appreciate our speedy delivery! It is customers like you who make us proud to serve, and we thank you for being a loyal and repeating customer. We look forward to serving you again soon! Get Set Pet Team
Posted 1 year ago
A wonderful range of stock, very competitive prices and a user-friendly website.
Helpful Report
Posted 1 year ago
Thank you so much for your 5 star rating of Get Set Pet! We really appreciate your positive review and are thrilled to hear that you had a great experience with our wonderful range of stock, very competitive prices and user-friendly website! We are always grateful for customers like you who choose to come back to us time and time again. Thank you for your continued support! Get Set Pet Team
Posted 1 year ago
Get Set Pet is rated 4.9 based on 3,770 reviews