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Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

Write Your review

Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
Great service, great prices, fantastic
Helpful Report
Posted 2 years ago
Hello Jamie, Thank you for your kind review, we're glad to hear everything was satisfactory :) Get Set Pet team
Posted 2 years ago
Hi, I ordered this item 7 days ago and the delivery time was 1-2 days. I am yet to receive the order which is pet food needed for my dog . I have had to find another stockist to purchase food to hopefully keep me going until the order arrives. I have tried the tracker for Evri and it says it has been received and is on its way! It has said this for 6 days now. Would like to know when or if the order will be fulfilled or a full refund?
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Posted 2 years ago
Excellent service and quick delivery which is free Keep it up will continue to support you .Thank you
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Posted 2 years ago
Hello Gail, Thank you for the review, we look forward to seeing you soon. Get Set Pet team
Posted 2 years ago
First time purchasing from GETSETPET. Ordered a dog coat that arrived fast without any issues. Will definitely use them again.
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Posted 2 years ago
Hello Paul, We're glad everything went smoothly, we look forward to seeing you again. Get Set Pet team
Posted 2 years ago
I cannot rate Get Set Pet highly enough. They are totally amazing. Their customer service is outstanding. Orders and delivery are extremely prompt. Subscription is very easy to manage, and dates etc are easily changed or moved. I strongly recommend using them and have recommended to friends and family
Helpful Report
Posted 2 years ago
Hello Sam, Thank you for the review, recommendations and for being a great customer! We're so glad to hear that we've made a good impression on you and your dog, if you ever need anything do not hesitate to contact us :) We look forward to seeing you again soon. Get Set Pet team
Posted 2 years ago
I can't praise you enough, lightning delivery, good prices, and that little gift with every purchase. You care about your business and your customers. Well done, I will be back
Helpful Report
Posted 2 years ago
Hello Graham, Thank you for the lovely review! We're so pleased that you're happy with our service, we look forward to seeing you again soon. Get Set Pet Team
Posted 2 years ago
Always like buying from Get Set Pet, I know my purchase will always be competitively priced, arrive on time. All with the personal touch that you don’t really get nowadays.👍
Helpful Report
Posted 2 years ago
Hello Mark, Thank you for the review! We're so glad to hear that going the extra mile is paying off. We look forward to seeing you again in the future. Get Set Pet team
Posted 2 years ago
I need cat food as soon as it’s nearly ran out and get set pet deliver fast and go the extra mile to ensure they get more stock fast
Helpful Report
Posted 2 years ago
Hello Joy, We're so glad that we can be asset to you. Get Set Pet team
Posted 2 years ago
Great service, fast delivery, good communication. Couldn’t fault Get Set Pet .. and very competitively priced .
Helpful Report
Posted 2 years ago
Hello Bev, Thank you for the review! We're glad to hear you think of us such a positive light. We can't wait to see you again. Get Set Pet team
Posted 2 years ago
Fantastic service at a good price. Delivered the next day.
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Posted 2 years ago
Hello Bryan, Thank you for the review. We're glad to hear everything was to your satisfaction :) Get Set Pet team
Posted 2 years ago
Get Set Pet are a fabulous company to deal with. Always have everything I need in stock. The staff are very knowledgeable and professional. I highly recommend buying from Get Set Pet
Helpful Report
Posted 2 years ago
Hello Rowena, Thank you for the lovely review! You've been amazing to communicate with and we couldn't thank you enough for the continued support, we look forward to seeing you again in the future :) Get Set Pet team
Posted 2 years ago
First time using this company and the product. I decided to buy indirectly and avoid direct purchase from the manufacturer because their deals and quantities were not available. Took a chance and was pleased. Free gift and a hand written note on both orders . It’s fickle of me but the time it takes to do that is appreciated and does make a difference to how I feel about the purchase. So once my pooch has scoffed his way through 48kg of food I’m going on subscription to resolve the storage issues. Really pleased with get set pet in a time where customer service and delivery is not optimal this company appears to go the extra mile to win custom. thank you C
Helpful Report
Posted 2 years ago
Hello Corinna, Thank you for taking the time to write such a lovely review! We like to add a personal touch so that our customers feel valued and i'm glad this has done just that for you. If you need help with setting up your subscription please just send us an email and we'll be happy to help. We look forward to seeing you again in the future :) Get Set Pet team
Posted 2 years ago
Good service. Ordered and delivered as requested in excellent packing .
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Posted 2 years ago
Hello Carole, Thank you for the review, i hope we see you again soon :) Get Set Pet team
Posted 2 years ago
I stupidly choose salmon instead of chicken and didn't realise until I'd bought the dog food. Sent an email and changed over to the right one for my dog within the hour. Fast despatch and arrives quickly with the courier, especially just before Christmas. Many thanks
Helpful Report
Posted 2 years ago
Hello Tara, Thank you for the lovely review! I'm so glad we could help you with this and that you're happy with our service. Get Set Pet team
Posted 2 years ago
Can't be beaten on price. Great customer service, super fast delivery. Will definitely use again.
Helpful Report
Posted 2 years ago
Hello Mariann, We're so glad to hear that your happy with our service as that is our goal, to make all customers happy :) Get Set Pet team
Posted 2 years ago
Fantastic service
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Posted 2 years ago
Hello Sandra, Thank you for the review, we hope to see you again soon :) Get Set Pet team
Posted 2 years ago
Fast delivery, very reasonably priced.
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Posted 2 years ago
Hello, We're happy to hear that we are making our customers happy. Get Set Pet team
Posted 2 years ago
Always delivered on time. Good service.
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Posted 2 years ago
Hello, We're so glad to hear we are making our customers happy, we hope to see you again soon. Get Set Pet team
Posted 2 years ago
Great service
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Posted 2 years ago
Hello, Thank you for your review! We're happy to know that you're please with our service. Get Set Pet team
Posted 2 years ago
Thank you for a very quick and efficient service, I love the little thank you notes and the phoo bags you pop into my parcel, however I sometimes struggle finding my way around your website I have yet to work out how to include little extra items (treats etc) in my order.
Helpful Report
Posted 2 years ago
Hello Jan, We're happy to hear you love our personal touch! if you ever need help with anything please do not hesitate to send us an email :) Get Set Pet team
Posted 2 years ago
Get Set Pet is rated 4.9 based on 3,770 reviews