Get The Label Reviews

Name: Get The Label
Rating: 2.02

2.0 Rating 134 Reviews

23 %

of reviewers recommend Get The Label

2.0

Based on 134 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Get The Label:

Getthelabel.com is a new online fashion store offers clothing, footwear and accessories direct to the public from leading high street fashion and sport brands. We sell discount designer clothing, deals on all your favourite brands. Up to 75% off mens, womens and teens clothing. We sell top brands such as Henleys, Lacoste, Voi, Adidas and many more.

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Phone:

0844 880 6201

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Get The Label 1 star review on 14th April 2025

Lidia

Get The Label 1 star review on 3rd August 2020

Anonymous

Anonymous // 01/01/2019

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“Sent wrong size garment. Could not supply correct size so had to return. Return confirmed received 9 April. 11 April promised refund would be processed 14 April. Nothing received and when chased 15 April was told returns dept was “experiencing high volumes” and should get refund by 23 April. Agent then cut off live chat when politely queried reason for delay. Original order 29 Mar so out of funds nearly a month with no garment.”

Helpful Report

Posted 1 week ago

“They scamed me of $500,000, but harrylucy*977@*gmail.*com help me recover it all via whatsap: + 4 4 73 8 8 6 9 7 9 5 8”

Helpful Report

Posted 1 week ago

“I lose $150,000 to a scam platform But Tony Jackson is a true professional! His persistence and knowledge helped me recover what I thought was gone forever. He was patient, understanding, and incredibly efficient. I highly recommend his services to anyone in need! Email : t o n y j a c k s o n 3 3 3 0@ g m a i l . c o m W h a t s A p p : + 1 5 0 5 4 0 2 0 7 1 4”

Helpful Report

Posted 1 month ago

“They delivered my items to the wrong address which I can’t understand because of bought loads from this company and never had a problem until this order and they are basically saying they would not replace or refund items so I am now £66 down. Terrible customer service and Terrible company will never us again”

Helpful Report

Posted 1 month ago

“I've been buying off "get the label" for many months, each time no problems and nice goods, nothing but satisfied with the company”

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Posted 1 month ago

“I believe the products to be fake, Chinese labels on Burberry not made where all my other real Burberry clothes are and size they sent is different than from Burberry store itself, something not right.”

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Posted 3 months ago

“This company will do everything possible to avoid giving a refund Please avoid Terrible customer service”

Helpful Report

Posted 3 months ago

“Was an initial confusion with delivery and then I ended calling this site a scam alert, but all my items were delivered within 3 days of ordering via next day delivery. Thanks 👍”

Helpful Report

Posted 6 months ago

“Scam Alert!!! Can't even call them, they reply back via email with an unrelated answer, I ordered 4 items for next day delivery they charged me £10 for next delivery for all items, only received 1 item ? They put a note inside delivery bag saying other items will be dispatched from another warehouse ? Sounds dodgy to me. Now I don't know when il be receiving my items and ordered through clearpay, and paid 1 installment. Soon they'll be asking for second payment but I've only received 1 out of 4 items! Let's see if the other items even arrive.. needed all items for this week, what an inconvenience. What a rubbish company, rubbish customer service too. Only via email. What an absolute joke !”

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Posted 6 months ago

“Ordered my Jumper and received it in 2 days. Great service thank you.”

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Posted 6 months ago

“Scam rubbish website”

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Posted 7 months ago

“I have trying the chat is shame is not even working worst customer care”

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Posted 9 months ago

“Terrible service sent items to wrong address so much hassle to get refund never received do not buy from this company waste of money and time”

Helpful Report

Posted 9 months ago

“Poor service. Customer Service takes ages to reply. Live chat is hardly ever open. They don't deliver your items and then outright all you a liar. They're a bunch of thieves!”

Helpful Report

Posted 10 months ago

“I ordered trainers from this company. They were very poor quality (probably fakes) so I immediately returned them - I had to pay £4.50 to return. I attached the returns label to the box and posted via Royal Mail. A few days later they sent them back to me saying they would not accept because I had attached the returns label to the box and it was now "damaged". I am still trying to get my money back 5 weeks later. Please buy from somewhere reputable and not this disgraceful company.”

Helpful Report

Posted 11 months ago

“Haven’t received my item. Now I’m being ignored after being fobbed off for the last 2 weeks. Company is great when things go right. Downright awful customer service when things go wrong.”

Helpful Report

Posted 1 year ago

“Misleading photos and descriptions. Very cheap product. Poor customer service.”

Helpful Report

Posted 1 year ago

“I ordered a pair of trainers through 'love the sales' the item received was faulty, scuffs on the side and marks on the shoes the shoes looked they had been returned from another customer and sent to me. I got in touch with love the sales who advised me the shoes were sent from get the label and they a responsible. The website states free returns for faulty items this was not the case £2.50 to return. A few days later the shoes had been returned back to me with a letter claiming that I was at fault for the faults on the item. The customer service has been shocking. Please be careful and if you have a faulty item please take pictures before returning them. You will need to prove them label is still attached etc. Once they take your money they wont give it you back.”

Helpful Report

Posted 1 year ago

“Ordered an item, received shipping confirmation a couple days later, the DHL label was for a pckg delivered to GERMANY weeks before I made my purchase, the company is not responding to any emails. #USA”

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Posted 1 year ago

“👎🏿👎🏿👎🏿👎🏿”

Helpful Report

Posted 1 year ago

Get The Label is rated 2.0 based on 134 reviews