Get The Label Reviews

Name: Get The Label
Rating: 2.05

2.1 Rating 127 Reviews

24 %

of reviewers recommend Get The Label

2.1

Based on 127 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Get The Label:

Getthelabel.com is a new online fashion store offers clothing, footwear and accessories direct to the public from leading high street fashion and sport brands. We sell discount designer clothing, deals on all your favourite brands. Up to 75% off mens, womens and teens clothing. We sell top brands such as Henleys, Lacoste, Voi, Adidas and many more.

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Phone:

0844 880 6201

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Get The Label 1 star review on 3rd August 2020

Anonymous

Anonymous // 01/01/2019

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“Do not order from here! Customer service is diabolical.. Paying to return item too?? Wtf!!! AVOID THESE JOKERS!”

Helpful Report

Posted 1 year ago

“I tried to order for my birthday I paid for Saturday special delivery and I’ve still had no update as of where it is or when it is arriving! I’ve contracted them twice regarding my issue and still had no reply!”

Helpful Report

Posted 1 year ago

“Horrible experience. Tried to return the dress that wasn’t anything like it was supposed to be and the measurements wrong. They sent me a label and I went to return and it was going to cost me $200 to return. Such a scam! Do not use!!!!”

Helpful Report

Posted 1 year ago

“The label takes pictures from sites like Amazon and eBay, sells the exact same products and charges triple the price. Shipping takes a long time and in some cases wasn’t delivered! Avoid this site!!!”

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Posted 1 year ago

“Fantastic site. Great deals, always plenty to choose from. Easy to use, if you are looking for gifts or just something for yourself.go to this site.”

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Posted 2 years ago

“paid for next day delivery, 4 days later still waiting. tried to email customer services using the email address provided but it keeps bouncing back. then i looked at other people's reviews and i am wishing i never clicked to buy from this site.... i feel like i have been scammed but cabt speak to them as the customer service number is only open for 2 hours a day and i am working during those hours..... help needed”

Helpful Report

Posted 2 years ago

“Avoid. I ordered a tracksuit. Got the top but no bottoms. Queried this then was told out of stock. So the company thinks it's OK to send half an order and charge full price. Then they expected me to return the top through the Royal Mail when I live in the south of Ireland. I will never use this company again.”

Helpful Report

Posted 2 years ago

“I wish I read those reviews before ordering. Rubbish customer service. No clear about return fee - had to pay £6!!! It’s a joke! Will never order again!”

Helpful Report

Posted 2 years ago

“Ive tried many times to return my item to be repeatedly told my order number is incorrect belive you me it is correct. You make it so hard to return anything. Complete waste of time”

Helpful Report

Posted 2 years ago

“Not free returns. Item came in an obliterated box so no way I could give as a gift. Wanted to charge me 6 quid to return. Absolute joke.”

Helpful Report

Posted 2 years ago

“Awful customer services. No way of knowing the cost to return an item before you order. I had to pay 5.25 to return a pay if sandals. Will not be ordering again”

Helpful Report

Posted 2 years ago

“Terrible customer service, paid 3.95 delivery then you have to pay another £6 to return the item. You don’t even get a refund for the original postage like other companies do. Would not order from here again. Also thought it was part of JD sport but turns out it isn’t. Avoid this retailer.”

Helpful Report

Posted 2 years ago

“Unless you have a desire to pay £3.95 delivery and another £6.00 return then another £3.95 to receive an exchange avoid at all costs. Contacted customer service, told this is the only way. Would not purchase again from this site.”

Helpful Report

Posted 2 years ago

“What a scam . Ordered trainers also thought I was ordering from jd . I emailed rh to ask about order and now they have clocked me from mailing them \\ 0000 I would give I’d possible…. Scam !!”

Helpful Report

Posted 2 years ago

“Expensive postage and even more expensive to return. even after trainers had blood stains inside where someone had tried on. Still waiting on refund. Ive just found out who owns this company so say no more. But wont be purchasing from.. jd , get the label, flannels, sports direct .”

Helpful Report

Posted 2 years ago

“Wish I had read these reviews before purchasing. £5.25 - £6.10 to return an item, absolutely shocking, I will NEVER use these again. I've already paid £3.95 to have them delivered to me in the first place!! Disgusting”

Helpful Report

Posted 2 years ago

“I am never going to order from these again. Ordered 2 mens armani vests which were too small so was going to return them , after paying 3.95 delivery charge I did not expect to have to pay to return them but no its another 6.10 to send them back! Basically nearly a tenner for nothing. What a con!”

Helpful Report

Posted 2 years ago

“Sent the complete wrong size bucket hat , not what I ordered. Return is over 5 pounds a complete joke. Avoid this company !!”

Helpful Report

Posted 2 years ago

“Poor company. Item was never delivered. No refund, no replacement, no responsibility taken. Avoid this company!”

Helpful Report

Posted 2 years ago

“I ordered a pair of Boys Adidas X Ghosted 3 laceless turf boots for my 8 year old son to replace his well worn and well loved Adidas Nemeziz where the sole had finally come away from the shoe and I needed laceless so he would be able to change his shoes himself and I was unable to find his size again anywhere on the internet for the Nemeziz (13.5). While we waited for delivery he'd told all his U8 football teammates about his new boots he was getting for the next match. Unfortunately when they came I was unable to spread the elasticated top enough to get his foot in despite using considerable force. It was obvious he was never going to get them on despite them being the same length as his previous boots. A very gutted boy (I told my team mates etc) but they had to be returned. IMAGINE MY SURPRISE WHEN THEY WERE THEN RETURNED BACK TO ME WITH A LETTER STATING THEY WOULD NOT BE ACCEPTED BACK AS THE SOLES WERE DIRTY AND SHOWING SIGNS OF WEAR!!! I have obviously not got their forensic eye but if these boots were tried on and even touched the floor it was not by my son. I could not physically get them on his foot, I didn't even try the other boot”

Helpful Report

Posted 2 years ago

Get The Label is rated 2.1 based on 127 reviews